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Safari crashes on opening.

3099 Views 4 Replies Latest reply: Mar 13, 2010 7:03 PM by Tokyo RSS
Tokyo Level 1 Level 1 (75 points)
Currently Being Moderated
Mar 13, 2010 3:31 PM
Hello All,

When I open Safari I almost immediately I get the spinning wheel. When I go to Force Quit it says Safari (Not Responding.) When I force quit the Safari window does not disappear, and I cannot close the Force Quit dialog box. The spinning wheel now continues, the system is frozen, and I have to reboot.

I removed the plist and started Safari. It tried to open the home page but crashed in the same way.

I was using the one before the latest release of Safari so I upgraded to the latest release, it had no effect.

I cannot be sure if this was related to Flash, but I was on a web site using Flash at about the time this started, so I updated to the latest version of Flash. It had no affect.

I changes to a different User Account and Safari works fine.

Any thoughts on what I can do?

I am using a rather old PowerBook G4. Mac OS 10.4.11
PowerBook, Mac OS X (10.4.11)
  • ~Bee Level 7 Level 7 (30,565 points)
    Currently Being Moderated
    Mar 13, 2010 4:10 PM (in response to Tokyo)
    Hi Toyko --
    Which version of Safari are you using?
    Also, do you regularly clear the History and Safari cache?
    17"MacBookPro; 20"iMac Duo; iLamp; PB G4; mini; and a few more., Mac OS X (10.6.2), LaCie Ext. HD
  • Carolyn Samit Level 10 Level 10 (83,980 points)
    Currently Being Moderated
    Mar 13, 2010 4:13 PM (in response to Tokyo)
    HI,

    Post a crash report.

    How to locate a crash log:
    Open Finder.
    Click "Go" in the menu, then select "Go to Folder".
    Copy and paste this path into the Finder dialog:
~/Library/Logs/CrashReporter/
    Click the Go button.
    Finder opens the folder containing the crash log. Look for a the crash file with a date field that looks like the *most recent.*

    so I updated to the latest version of Flash. It had no affect.


    You have to UNinstall the old copy of Flash first, then reinstall new.

    Uninstall Flash

    Install Flash

    Then Repair Disk Permissions

    Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.

    If you uninstall then reinstall then repair permissions, relaunch Safari... if it still crashes, post the crash report.









    Carolyn
    Intel iMac 2.66 MacBookPro 17 PBookG4, Mac OS X (10.6.2), iPhone 3GS Safari 4.04 17 Intuos Tablet Epson Olympus Airport iPods JBL
  • ~Bee Level 7 Level 7 (30,565 points)
    Currently Being Moderated
    Mar 13, 2010 4:20 PM (in response to Tokyo)
    There's usually no crash report with a hang . . .
    so it may not be there.
    17"MacBookPro; 20"iMac Duo; iLamp; PB G4; mini; and a few more., Mac OS X (10.6.2), LaCie Ext. HD

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