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3035 Views 6 Replies Latest reply: Mar 14, 2010 9:32 PM by Daversatile
Currently Being ModeratedFeb 13, 2010 1:31 AM (in response to celtic_21)Hi celtic_21,
Regrettably there's not much in the way of troubleshooting when it comes to the headphone jack. Is there a red light coming from jack? You can try a can of compressed air and clearing out the port (see if that does anything).
Other than that, you can try resetting the PRAM. Sometimes wiggling a headphone while plugged in will work but I suspect the port might be 'stuck' in an active position and preventing headphone functionality. Which would necessity service to resolve.13" MacBook Pro (2.26GHz/4GB/160), Mac OS X (10.6.2)
Currently Being ModeratedFeb 20, 2010 8:57 AM (in response to JasonFear)What does the red light mean? Is that a good thing? My MacBook has the red light, but I can only listen to audio through the headphones. When I unplug them, the computer audio mutes and there is nothing I can do about it! Any suggestions?
Thanks!MacBook Unibody, Mac OS X (10.5.8)
The red light is designed to come on only when a headphone jack is plugged into the port. As such you typically won't see the light, because the headphone jack would be blocking the light. If the light is on and nothing is plugged in that's usually an indication of a hardware (and to a much lesser extent software) problem.
Normally the reason that light will stay on is because the contacts inside the jack area or being "tricked" into thinking that something is plugged in. This can be caused by a damaged contact, a stuck contact or even debris that's lodged in there. Outside of taking a can of compressed air and cleaning out the inside area or trying to reseat the contact faces with the headphone plug there's not much that can be done to resolve the issue.
What will most likely need to happen is you'll require service on the unit. As this port is not modular and the component is part of the logic board you'd need to actually have the entire logic board replaced.
I'd say the next best step for you would be to get into the hands of an Apple tech and have them take a look at the issue.13" MacBook Pro (2.26GHz/4GB/160), Mac OS X (10.6.2)
Currently Being ModeratedMar 11, 2010 11:32 AM (in response to Jay Bullock)had the same problem. Returned the macbook at the montreal apple store. They changed the logic board, because it's one piece, and got it back in 3 days !
It's not perfect but it works most of the time. But the apple's service was perfectImac Intel 2.8 24 in. 4g ram, Mac OS X (10.6.2), 24 '' 2.8GHz 4 Go sdram, macbook 13"al.2.0, 4g Ram iPhone 3GS and iPod Classi
I was really puzzled, too. In System Preferences>Hardware>Sound>Output, the name under "Select a
device for sound output" would change between "headphones" and "Internal Speakers" when I plugged in my headphones. Still, the sound would stop when I plugged in the headphones. I searched the forums and such, and got my Q-tips and WD-40 ready. Before employing those strategies, I selected the "Mute" box in the above-mentioned Output window, and then unselected it, while the headphones where plugged in. The sound returned. Yee ha! I hope it works for anyone in similar dire straits. I tend to get frustrated quickly with Mac problems, because they tend to work so well so often:-)MacBook Pro, Mac OS X (10.6.2)