6 Replies Latest reply: Jun 9, 2010 3:46 PM by Ara7
Servant_ Level 1 Level 1 (0 points)
*Error message:* “The operation can't be completed because you don't have permission to access ‘RPDLAgentHelperE’.”

Resolution: Deleted RealPlayer and associated files.

Let me begin by saying that deleting only this one file may resolve the issue:
Macintosh_HD/Users/<username>/Library/ApplicationSupport/RealNetworks/RPDLAgentH elperE.

I decided to altogether trash RealPlayer and also performed the following actions:
1. Open SystemPreferences/Accounts/LoginItems, and then delete any items related to RealPlayer.
2. Open MacintoshHD/Library/InternetPlug-Ins, and then delete "RealPlayer Plugin.plugin."
3. Open your home folder/Library/Preferences, and then delete the folder named com.realnetworks.data and the file named com.realnetworks.realoneplayer.plist.
4. Open your Applications folder, and then trash "RealPlayer.app."

Result: Copy and paste of home folder to external drive completed successfully.

MacBook, Mac OS X (10.6.2)
  • 1. Re: Unable to copy home folder to an external hard drive for backup
    fitsuob Level 1 Level 1 (0 points)
    I've been told by the apple store to move my user file to an external HD that I have and is not set up with time machine, so that I can reload OSX and migrate all the information back. However, when I try to drag and drop user in the HD, I get a message saying

    "The operation can’t be completed because you don’t have permission to access some of the items."

    So then I tried to copy only the home file in user folder and it says:

    The operation can’t be completed because you don’t have permission to access “MemeodHelper”.

    It sounds like the problem Servant_ had (above) but I can't find where to delete MemeodHelper.

    Also I was reading here:

    http://discussions.apple.com/thread.jspa?messageID=11144124&#11144124

    And now I am not even sure that IF I am able to copy my user folder to my HD, then when I reload my OSX-SL I will be able to bring it back and make it the user folder on the reloaded OSX-SL.

    Can anyone help me with this issue and verify that it will actually work? Thank you.
  • 2. Re: Unable to copy home folder to an external hard drive for backup
    Apple 2GS Level 4 Level 4 (3,380 points)
    Carbon Copy Cloner 3.3

    Pick any file or folder, or all of your HDD

    -Apple //GS
  • 3. Re: Unable to copy home folder to an external hard drive for backup
    fitsuob Level 1 Level 1 (0 points)
    Thanks,

    Will I have any issues when I try to make the User file from my previous version of OSX.6 THE user file for my reloaded OSX.6?
  • 4. Re: Unable to copy home folder to an external hard drive for backup
    Apple 2GS Level 4 Level 4 (3,380 points)
    I would use CCC 3.3 to clone my internal HDD first to the external HDD. Then remove the folders you do not want on your external HDD. This will work. I hope that I understood your question.

    -Apple //GS
  • 5. Re: Unable to copy home folder to an external hard drive for backup
    Tonyseus Level 1 Level 1 (0 points)
    The operation can’t be completed because you don’t have permission to access “MemeodHelper”.

    I experienced this problem during my last backup of my "Home" folder to an external drive. I could not find "MemeodHelper" in a finder search either, but did manually find a folder under Library titled Memeo. That folder contained the Unix executable file called MemeodHelper. After checking the creation date, I felt comfortable deleting the folder. I have successfully copied my home folder to 3 external drives since deleting the Memeo folder this morning.

    I hope this helps if the situation is still unresolved.

    p.s. - The Memeo folder may have been created as a result of accidentally downloading some freeware with an .exe file as opposed to a .dmg file for one project or another (insert nearly infinite possibility anywhere along this sentence).
  • 6. Re: Unable to copy home folder to an external hard drive for backup
    Ara7 Level 1 Level 1 (0 points)
    I have a solution that will work without deleting the file. Right click on the file, go to get info, unlock the permissions panel (by authenticating), then add your user name with read and write access.

    Real player's crap software has given my PCs problems for years, and now they've spread their joy to OS X.