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Keyboard and trackpad on MacBook Pro4,1

22954 Views 41 Replies Latest reply: Jun 22, 2010 7:45 PM by wyomason RSS
  • wyomason Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 10, 2010 7:41 AM (in response to Pghpdsgt)
    I want to post a "me, too" to this discussion in hopes that Apple will realize that it is a problem and come up with a solution. The problem is so intermittent that I couldn't see how to demonstrate it to a repairman. My experience is that it started with the installation of Snow Leopard and is related to "Spaces" somehow.
    MacBook Pro, Mac OS X (10.6.2)
  • IPM80 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 13, 2010 5:35 AM (in response to wyomason)
    I hope someone will post a real solution for this problem, because my keyboard and trackpad failed completely after I had to reboot the macbook pro to get my trackpad working a few days earlier.

    So yeah, "me too"
    Apple, please have our macbooks replaced....
    Macbook Pro 15", late 2007, Mac OS X (10.6.2)
  • Looping44 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 31, 2010 6:02 AM (in response to Pghpdsgt)
    Support team,

    Please fix this problem.

    I have the same problem also,

    Better yet I know how to bring the bug up every time.

    On leopard I have no problems, but since I installed snow leopard.
    When switching between (2) spaces and doing copy and past in both windows. After several time +/- 7 times the keyboard freezes permanently (waiting does not help) only restarting the system helps.

    On this strange the keyboard freezes but I still can switch between spaces with the buttons on the keyboard. so definitely a bug big bug.


    ADMIN PLEASE REACT THO THIS BUG.

    Or it will cost you more. I can not recommend anyone osx 10.6 (that mean right now all computers) because of this bug.

    Message was edited by: Looping44
    Macbook pro mid 2009, Mac OS X (10.6.2)
  • Looping44 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 31, 2010 6:24 AM (in response to Looping44)
    here an several places on the net are people experiencing the same problem

    http://forums.macrumors.com/showthread.php?t=840646
    Macbook pro 17" mid 2009, Mac OS X (10.6.2)
  • borad Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 2, 2010 6:35 AM (in response to Pghpdsgt)
    i have a similar, as well wide-spread problem with my mbp 3,1. keyboard falls asleep after a couple of minutes not in use. the first two or three characters typed are not being recognized. this may not seem like a biggie, but it is actually terribly annoying. you always have to check for missing characters while writing. emails don't reach their destination because of incomplete addresses. you get 404 pages due to mistyped web addresses...
    i had a keyboard firmware update, a replaced keyboard as well as a replaced logic board. no improvement. i thought maybe i could get used to it, since i definately don't want to be without my computer again for a week or more, just to get it back with the same unsolved problem. but i can't. it's just too annoying. any suggestions? i'm still on applecare, btw.
    cheers
  • neu242 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 30, 2010 6:20 AM (in response to Pghpdsgt)
    The problem still occurs in 10.6.3. Doh.
    Macbook Pro 17" 2,5Ghz, Mac OS X (10.6.1), 4GB RAM
  • Jonathan Patt Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 30, 2010 8:36 AM (in response to Pghpdsgt)
    I've been having this problem ever since I got a replacement top case from Apple late last year, but it's gotten considerably worse and more frequent with 10.6.3.

    I'm quite sure it's hardware related, due to it never happening before I got the new top case. I need to just send it back again, but I never have the time to do so.
    MacBook Pro 2.5 GHz, Mac OS X (10.6)
  • tjk Level 7 Level 7 (24,130 points)
    Currently Being Moderated
    Mar 30, 2010 11:38 AM (in response to Jonathan Patt)
    Hi Jonathan,

    It sounds like you should start your own thread, but I'd say the same thing there: you need to somehow find the time to get your MBP repaired properly while it is still covered by warranty. I suspect you'll be very unhappy at some point in the future if you do not. Good luck.
  • elminnoPro Level 1 Level 1 (10 points)
    Currently Being Moderated
    Mar 31, 2010 5:48 AM (in response to Pghpdsgt)
    You need to have BOTH the topcase and the keyboard replaced. This issue is a common hardware problem among MBP4.1 and it is covered by AppleCare. I had the same problem, until I had it replaced. After the replacement, all is fine. Good Luck.
    MacBook Pro 15'' 2.4 Penryn, iPod Classic 80GB, iPhone 3GS 16GB OS 3.1.3 (7E18), Mac OS X (10.6.2)
  • Andrew Tomlin Level 3 Level 3 (620 points)
    Currently Being Moderated
    Apr 8, 2010 4:42 PM (in response to elminnoPro)
    All,

    We've found one potential cause over on the Things forum. Hopefully this will lead to a solution down the road...

    http://culturedcode.com/forums/read.php?7,37381

    Andrew
    15" MBP, 2.66 GHz Intel Core 2 Duo, 4 GB RAM, Mac OS X (10.6.3), iPhone (original) 8 GB
  • realityloop Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 25, 2010 10:01 PM (in response to Pghpdsgt)
    I just disabled "When switching to an application, switch to a space with open windows for the application" and haven't been able to get Spaces to lock access to the keyboard since, hopefully it works for others.
    MacBookPro5,5, Mac OS X (10.6.3)
  • wyomason Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 22, 2010 7:45 PM (in response to realityloop)
    Well, I tried this, but it didn't solve the problem. My keyboard just froze. So I went back and rechecked the box. I tried something else. By closing the lid on the laptop for about 1/2 minute and reopening it, I was unfrozen. At least I didn't have to do a complete reboot.
    MacBook Pro, Mac OS X (10.6.4)
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