1 2 Previous Next 16 Replies Latest reply: Dec 19, 2010 4:27 PM by Yifan Song
JustMeHere2 Level 1 Level 1 (0 points)
I bought pages and downloaded the free iBooks apps. Used them yesterday, everything was fine. I hooked into my MacBook air, 10.6.3, opened iTunes and ipad sync then noticed back on the iPad the pages app that I paid for by the way, and the iBook apps are no longer on the iPad.

Are they deleted?

I hope I don't have to pay for pages again.

Any ideas?

IPad, Ipad16gb
  • 1. Re: Pages and iBooks disappeared after sync
    JustMeHere2 Level 1 Level 1 (0 points)
    Update:
    I went over to "apps" and Pages and iBooks was not showing as installed as they were before. Here's the strange part: I downloaded iBooks again, opened up iBooks, opened up Winnie the pooh and it opened to the exact page that I left off a few minutes before. Not at the beginning as one would think.

    So, what happened? I still don't have pages and don't know if I download pages again I'll get charged for it.

    Wow this is weird.
  • 2. Re: Pages and iBooks disappeared after sync
    stuartj257 Level 2 Level 2 (225 points)
    On iPhone and iPod Touch, re-downloads are free. It will show the price, but on the iPhone/iPod touch, it will then display a message saying you have already downloaded/purchased it and you can freely re-download it.

    But that is strange that apps disappear like that.
  • 3. Re: Pages and iBooks disappeared after sync
    JustMeHere2 Level 1 Level 1 (0 points)
    I get the little green "buy app" button over in the apps store. Hummm that is strange. I'm afraid that if I click it, it will cost me 9.99

    Thanks for you help!
  • 4. Re: Pages and iBooks disappeared after sync
    JustMeHere2 Level 1 Level 1 (0 points)
    Ok I went into the apps store and hit the "buy" button then crossed my fingers. The next prompt was the re-install prompt. So therefore, if the apps disappear after sync, the store checks to see of you had purchased the app first before it charges you. Whew!

    Thanks StuartJ257 for your help.

    I still think the apps should not disappear and one should not have to go to re-install after a sync.
  • 5. Re: Pages and iBooks disappeared after sync
    JustMeHere2 Level 1 Level 1 (0 points)
    It seems that sync deletes apps. One must go back to the apps store to re-install apps after a sync delete.
  • 6. Re: Pages and iBooks disappeared after sync
    Graham Outterside Level 4 Level 4 (2,910 points)
    stuartj257 wrote:
    But that is strange that apps disappear like that.


    Not if the iPad was authorised/setup on a different computer in the first place. Plugging in any Apple device into a second computer will wipe the content from the first machine, or that downloaded directly if you do not do File=> Transfer Purchases.

    Page 89 of the manual for how.

    This is one of the limitations that has always been there but is being exacerbated by people getting their iPads authorised in store and not syncing at home before buying - quite understandable given the hype though !
  • 7. Re: Pages and iBooks disappeared after sync
    stuartj257 Level 2 Level 2 (225 points)
    A normal sync should not do this. I agree that if you change computers, it will wipe it. If i were to plug my iphone into my computer (the one it is synced with) and apps disappear, that would be odd. The original poster did not give any hints that the machines were different, and before you sync it, it will ask you to confirm that you want to wipe the contents and replace the music/apps/etc on the device with ones from this library.
  • 8. Re: Pages and iBooks disappeared after sync
    JustMeHere2 Level 1 Level 1 (0 points)
    I was connected to my home computer, MacBook air. This was the first and only device I have ever connected my iPad to. The sync deleted the apps I downloaded from the apps store only a few minutes before.
  • 9. Re: Pages and iBooks disappeared after sync
    GenericWhiteGuy Level 1 Level 1 (0 points)
    Mine deleted all ipad apps when syncing once. The problem was that iTunes thought it was an iphone and removed all incompatible apps. Looking at the apps tab, it showed iphone screenshots-- not ipad screenshots. I shut down itunes and synced again. This time it treated the iPad as an iPad and reinstalled all the iPad apps.
  • 10. Re: Pages and iBooks disappeared after sync
    jenhi Level 1 Level 1 (5 points)
    My iPad has done this to me several times already.
    Every once in a while it thinks it is an iPhone for some reason and the sync removes all iPad-only apps.
    Have to re-sync it again and then it re-installs all the apps again, but now all the icon placement I had setup is hosed. Aarrgghhhh!!

    Bug has also been reported to:
    http://www.apple.com/feedback/

    JH
  • 11. Re: Pages and iBooks disappeared after sync
    Pete R. Level 1 Level 1 (25 points)
    Is your computer authorized for the iTunes account that you used on the iPad to purchase your app?

    Try taking a look at http://support.apple.com/kb/HT1848

    Hope that helps.

    Pete
  • 12. Re: Pages and iBooks disappeared after sync
    P Rocka Level 1 Level 1 (120 points)
    Did you ever find a solution to your problem? I just got a new iPad and I'm having the same problem.
  • 13. Re: Pages and iBooks disappeared after sync
    Time2rideaz Level 1 Level 1 (10 points)
    Thank you, Pete. Went to that page,followed ALL the instructions and problem solved!
  • 14. Re: Pages and iBooks disappeared after sync
    JimTurner Level 1 Level 1 (0 points)
    I have the same problem. My iPad has only been synced with my computer. But, when I plug it in, iTunes app display for the device looks like an iPhone. I have an iPhone too.

    This is a serious bug. I was left hanging in a meeting today when documents that I had loaded into GoodReader were not available because GoodReader had been deleted during my last sync (happened twice now).

    Until this is fixed, I will pay close attention to what iTunes thinks is connected before I hit the sync button.

    BTW, when I restored GoodReader (along with the other missing apps), the documents that I had transferred earlier to GoodReader were not there.

    I thought this stuff only happened in Windows!

    jimt
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