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No one goes home tonight until the WiFi issue is fixed

20637 Views 57 Replies Latest reply: Jun 4, 2010 6:06 AM by uchenna RSS
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gohnster Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 6, 2010 2:16 PM
I wouldn't let anyone go home tonight at Apple until this WiFi problem has been licked. Let's see some action here folks.

Anyone having any luck with the Genuis bar besides being given a new iPad with the same issues as old?
iPad, iPhone OS 3.1.3, iPad, Wifi problems
  • Kappy Level 10 Level 10 (221,035 points)
    See if anything here helps: iPad- Does not automatically rejoin known Wi-Fi networks.

    Apple is aware of the WiFi issues. I would expect a solution will evolve shortly.
    Mac Pro 2.66 Ghz; MBP Unibody; MBP C2D 2.33 Ghz; MBP 2.16 Ghz, Mac OS X (10.6.3), iMac C2D 17"; MB 2.0 Ghz; 80GB iPod Video; iPod Touch; iPod Nano 2GB
  • powerguru Level 1 Level 1 (5 points)
    I guess it's the implementation of N mode on the ipad. That may be not compatible with all the N routers out there. Would love to see a firmware update from Apple.
  • flavius99 Level 1 Level 1 (55 points)
    I can get better connectivity by going G with both my apple wireless routers. Using N it wouldn't go higher than 39Mbs. That connection is stable, however.
    iMac 24", Mac OS X (10.6.2), and various other Mac's
  • captfred Level 7 Level 7 (26,225 points)
    I'm quite sure they are looking at it hard. There was a battery life/signal strength trade-off they were making. They missed it with N for sure. Probably need some of us to test it for them....

    Look forward to a software release that makes a "better" battery to signal strength trade-off.
    iMac 27" i7, iMac 20", MBPro, MBAir, iPhone 3GS, TV, Airport Extreme, iPad, Mac OS X (10.6.3)
  • jshetley Level 1 Level 1 (10 points)
    I have an ATT UVerse router. How do I tell if it is a G or N Router? Also - how do I tell how fast i am connected on it? My IPad is connecting fine here at the house and outside on the porch. It seems as fast as my IMac. But still - I would like to know how to check these things. Could someone point me in the right direction?

    FWIW - my connection has been fine. Sometimes the signal strength bars drop - but the pages all still load quickly. I was at the mall and it connected to the Apple store and Barnes and Noble WIFI networks with no problem at all.

    Thanks for any info on checking my connection speeds.
    imac 27" i5, Mac OS X (10.6.2), IPad
  • cokeicee Level 1 Level 1 (90 points)
    jshetley wrote:
    I have an ATT UVerse router. How do I tell if it is a G or N Router? Also - how do I tell how fast i am connected on it? My IPad is connecting fine here at the house and outside on the porch. It seems as fast as my IMac. But still - I would like to know how to check these things. Could someone point me in the right direction?

    FWIW - my connection has been fine. Sometimes the signal strength bars drop - but the pages all still load quickly. I was at the mall and it connected to the Apple store and Barnes and Noble WIFI networks with no problem at all.

    Thanks for any info on checking my connection speeds.



    you are on G
    got to speakeasy or type in speed test on any search
    ipad
  • jshetley Level 1 Level 1 (10 points)
    Thanks so much for the info guys. I did install the speedtest app. I got 5433kbps on the download and 930 on the upload. Is that good? That was sitting right in front of the router. It was slower outside on the porch - more like 4500 or so on the download. So how do those numbers stack up??

    Thanks again for the information!
    imac 27" i5, Mac OS X (10.6.2), IPad
  • coppertrail Level 1 Level 1 (45 points)
    Mine's been working great so far but I've been on a b/g router set to only accept g connections. Tomorrow I return home to my g/n network. We'll see if I have any wifi issues then. Either way, I'm confident apple will resolve this with a software/firmware update In the near future and so far really like the iPad.
    Dell Inspiron 6000, Windows XP
  • The Davebo Calculating status...
    Kappy wrote:
    See if anything here helps: iPad- Does not automatically rejoin known Wi-Fi networks.

    Apple is aware of the WiFi issues. I would expect a solution will evolve shortly.


    You do, do you?

    We folks who've had our wireless signals cut by over 2/3 due to the 3.x firmwares are still waiting for a fix. I suppose we've stopped evolving, have we? :rolleyes:

    Why has there been no wifi fix for iphones and ipod touches? You folks with ipads - don't hold your breath. Apple has no idea what's wrong, nor do they care. They've got your money now.
    Apple *****., Windows XP Pro
  • Graham Outterside Level 4 Level 4 (2,910 points)
    Fairly unlikely IMO as the 'update' would most likely be a deviation from the full N standard. I suspect some of the issues are for those who bought a router when the standard was just at draft stage, and have not yet updated.
    MacBook Pro 15", Mac OS X (10.6.3), iPhone 3GS 32G
  • sandersn Calculating status...
    Graham,

    If that's true, then wouldn't the issue be fixed if we turned off N and made the router G only? I've done that and still have the same issue.

    Wouldn't I have the same tendencies using a different computer? I have a PC desktop, two PC laptops, a Macbook... heck, even my Xbox 360, PS3, and PSP Go don't have issues talking to the router.

    I've tried every trick that I can find on these forums or think of myself. None of them fix my particular problem (wi-fi goes into standby mode and will not re-connect until I turn it off and on). I've tried it at multiple locations, one of which only had a B&G router.

    I'm not getting on your case, Graham... but it's not an issue with the routers.

    Here's all that I've tried:
    1. Changed router from B&G&N to G only.
    2. Changed each of the router's security settings (unprotected, WPA, WEP).
    3. Changed the router's channel from 11 to others.
    4. Changed the iPad from DHCP to static IP.
    5. Sat right next to the router.
    6. Changed the brightness to the maximum.
    7. Checked the router and all other devices for a possible IP address conflict.
    8. Had the iPad switched at the Genius Bar for another device.
    9. Reset the iPad networking using the iPad.
    10. Reset the iPad to factory defaults using the iPad.
    11. Reset the iPad to factory defaults using iTunes.
    12. Tried to wake the iPad up using only the top button instead of the Home button.
    13. Changed the proxy from NONE to AUTO.
    14. Tried at two locations with two different brands of routers.

    The only thing that gets it to talk on the wi-fi again is to turn it all the way off and back on. Once it goes into some kind of standby mode, it will not come back. The Genius Bar couldn't tell me anything I haven't tried. So please tell me what else I can do.
    Macbook Pro, Mac OS X (10.6.3)
  • sandersn Level 1 Level 1 (0 points)
    I left out one more thing:

    15. Made sure router firmware was the latest (at both locations).
    Macbook Pro, Mac OS X (10.6.3)
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