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Safari keeps logging me out...

111928 Views 234 Replies Latest reply: Jan 21, 2014 1:30 PM by michaelpotter RSS
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Whatsup97 Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 5, 2010 2:42 AM
I have had this problem ever since the update. I log into my websites and within 10 mins I am logged out and have to keep logging back in.

Anyone else have this problem?

I am using Leopard 10.6.3... Safari 4.0.5... Macbook Pro.

Help!?!?!
Mac OS X (10.6.3)
  • Carolyn Samit Level 10 Level 10 (84,055 points)
    Currently Being Moderated
    Apr 5, 2010 10:32 AM (in response to Whatsup97)
    HI and Welcome to Apple Discussions...

    log into my websites


    From the Safari Menu Bar click Safari/Preferences then select the Autofill tab.

    Click the Edit button next to: Other forms

    Delete the websites you have problems accessing then click Done.

    Relaunch Safari.

    If that doesn't help, open Keychain Access (Applications/Utilites)

    Select Passwords on the left. Delete the website keychains on the right you have the problems with.

    Quit Keychain Access. Navigate to one of the sites in Safari, login with your username and password. You will be prompted to save that data. Click Always Allow. Do that with ther other sites.

    If that doesn't work, it may be a corrupted preference file. Go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop. Relaunch Safari. If you can login to a site without a problem then move that .plist file to the Trash.










    Carolyn
    Intel iMac 2.66 iPad 32GB MacBookPro 17, Mac OS X (10.6.3), iPhone 3GS Safari 4.04 17 Intuos Tablet Epson Olympus Airport iPods JBL
  • cdjkdkop;oi Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 5, 2010 5:43 PM (in response to Carolyn Samit)
    Havent tried the proposed fixes yet, but this same thing is happening on my brand-new iPad. This is also being reported on my website by dozens of Mac OS 10.6.3 users, so going through this elaborate fix process (if it works) is not going to be a good option.
    MacBook Pro 17", Mac OS X (10.5.7)
  • odds on Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 5, 2010 5:51 PM (in response to Whatsup97)
    same problem, after half an hour or so it logs me out of pretty much everything. very frustrating.

    Will look at your fixes later and see how they go
    thanks
    nick
    macbook pro, Mac OS X (10.6.3)
  • DisneysFolly Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 5, 2010 8:27 PM (in response to Carolyn Samit)
    This has been happening to me ever since I did the last Safari update so clearly this isn't an isolated incident (based on the other responses). I tried doing exactly as instructed and it only temporarily fixed the issue. A few hours later, my accounts are back to logging off regularly.

    Obviously this is beyond coincidence and certainly beyond individual user problems. Hope this gets fixed soon because I can't tolerate having to log in to all my various accounts every 15 minutes.
    Mac OS X (10.6.3)
  • MBP2010 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 5, 2010 11:09 PM (in response to Carolyn Samit)
    Just to be clear, the problem is not logging into the site, it's Safari regularly requiring users to login again even though s/he just did few minutes ago. It only started with 4.0.5 updaate, where as with 4.0.4 one can pretty much stay logged in the entire day.
    It's happening for all sites as far as I can tell. It's as if Safari is invalidating the cookies before the expiration set by the web site.
    Mac OS X (10.6.3), Safari 4.0.5
  • jvsteele Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 6, 2010 2:22 PM (in response to Whatsup97)
    I am having a very similar problem. I can generally stay logged in longer than 10 minutes -- the length of time varies -- but since the upgrade to Safari 4.0.5, I've been getting logged out of websites unexpectedly. Previously, I could stay logged in all day or even for days. But, not since the upgrade. I've tried most of the tips offered here, but to no avail. This has been happening across a wide variety of websites.
    MacBook Pro, Mac OS X (10.6.3), Safari 4.05
  • Alien88 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Apr 6, 2010 6:54 PM (in response to jvsteele)
    Yup - same problem as others with websites logging me out. Firefox has no problem.. clearly related to the latest Safari update.
    MacBook Pro 15", Mac OS X (10.6.3)
  • odds on Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 7, 2010 6:37 PM (in response to Whatsup97)
    this is starting to effect my work now, anyone got any other ideas
    thanks
    macbook pro, Mac OS X (10.6.3)
  • odds on Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 8, 2010 5:49 PM (in response to odds on)
    anyone know if its possible to go back to a previous safari version?
    thanks
    macbook pro, Mac OS X (10.6.3)
  • jvonryan Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 11, 2010 10:44 AM (in response to Whatsup97)
    I am starting to have this problem. I sign into facebook, AOL mail, and a couple other sites at the same time. Then randomly I get knocked out and have to sign back in. Anyone have a clue what is causing this?
    IMAC, Mac OS X (10.6.3)
  • mcdermd Level 1 Level 1 (10 points)
    Currently Being Moderated
    Apr 12, 2010 9:46 AM (in response to Whatsup97)
    I have no clue but I wish there was a fix. I have a couple of secured pages that I need to be logged into all day at work. Ever since the Safari "upgrade" I've had to re-login multiple times a day. Maybe not honoring the cookie expiration date?
    iMac/Mac mini/MacBook/MacBook Pro, Mac OS X (10.6.3)
  • ryer Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 13, 2010 11:48 AM (in response to Whatsup97)
    The corrupted file suggestion worked great. Now logged in for a full hour instead of nanoseconds.

    Thanks
    macbook pro, Mac OS X (10.6.3)
  • ryer Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 13, 2010 12:20 PM (in response to ryer)
    Spoke too soon - while I did all the "fixes" and did not get logged off within a few sec., I did eventually get logged off within the hour - even tho' the log0off on the site is for set for several weeks.

    IS anyone from Apple listening?
    macbook pro, Mac OS X (10.6.3)
  • Carolyn Samit Level 10 Level 10 (84,055 points)
    Currently Being Moderated
    Apr 13, 2010 12:27 PM (in response to ryer)
    HI,

    This forum is supported using JIVE software that on occasion has glitches. The Apple moderators here are aware of this issue. Be patient....

    I have to re-login constantly. Hopefully they will have this fixed soon. This is the busiest Apple forum on the net, therefore more vulnerable to temporary malfunctions.










    Carolyn
    Intel iMac 2.66 iPad 32GB MacBookPro 17, Mac OS X (10.6.3), iPhone 3GS Safari 4.05 Intuos Tablet Epson Olympus Airport iPods JBL
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