2 Replies Latest reply: Apr 19, 2010 8:41 AM by thomas witt
primowalker Level 1 Level 1 (0 points)
I have had my MacBook for about a month and I love it. But I have run into problem with Safari where it will just stop responding. For example, if I type in a web site address into the address bar and press enter, it does nothing and the address switches back what was originally there. If I click on a bookmark, any bookmark, it will not open the page, but just stays on the same page. It's not timing out or anything, it just does nothing.

I've tried resetting Safari, deleting the plist file and restarting it and even uninstalling and reinstalling it, but still run into this problem at least a couple times a day.

iMac/MacBook, Mac OS X (10.6.2), Safari
  • 1. Re: Safari Stops Responding
    Carolyn Samit Level 10 Level 10 (89,660 points)

    From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...

    From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.

    Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues

    Go to ~/Library/Caches/com.apple.Safari/ Move the Cache.db file to the Trash.

    Go to ~/Library/Safari and move the Bookmarks.plist file to the Trash.

    Since you are running Snow Leopard, make sure Safari is opening in 32-bit mode, not 64. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) *make sure Safari is NOT running in Rosetta.*


Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.*

    Relaunch Safari.

  • 2. Re: Safari Stops Responding
    thomas witt Level 1 Level 1 (0 points)
    Same problem here ... it only helps to open and close the browser. Any hints?