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TSLicence: have you had problems with this file

3016 Views 7 Replies Latest reply: Apr 23, 2010 12:05 PM by varjak paw RSS
Michael JS Cox Calculating status...
Currently Being Moderated
Apr 13, 2010 6:32 PM
If you have, and I had major issues requiring me to erase and reinstall the OS, not once but several times, listen up: if you cannot open iTUnes, if all it does is bounce a few times in the dock and then die, you may (or may not) get a warning about "TSLicense..." Spotlight will not locate it. Using the finder you will not locate it. You have to go to library: frameworks and just delete the **** thing. Now maybe this license is part of what is attached to, and controls the allowable viewing time of, rented movies from the iTunes store. I don't know and at this point, after an incredibly exhausting two days with Tech Support (and getting a new hard drive installed under warranty), I think by deleting this folder I have my iTunes back. So no more rentals for this puppy: I"m going to go down the street to the store to rent movies. Way way way too much of a headache to bother with the "convenience" of downloaded rentals. (I don't have any problems with the movies I have purchased, by the way.) I hope this saves someone else tons of time. ANd if, by chance, "TSLicense..." is a regular feature of all iTUnes movie rentals, well. Someone better figure out why it was causing this user (and, I'm sure, others) to not be able to open iTunes.
MacBook Pro 13-inch, 2.26 GHz, Mac OS X (10.6.1)
  • simonw44 Calculating status...
    six years later, I have just had this problem. Removed the offending folder and iTunes is back. Thanks for this!
    imac 27" core i5 late 2009, macbook 2.0ghz late 2007, Mac OS X (10.6.2)
  • varjak paw Level 10 Level 10 (167,140 points)
    Just FYI, TSlicense is part of the Flip4Mac codec package. Any incompatible codec may cause problems with QuickTime and/or iTunes. Upgrading to the most recent Flip4Mac package will usually fix the problem. If not, they provide an uninstaller in the Flip4Mac folder in Applications and that should remove that framework.

    Regards.
    iMac Core i7 8GB ATI Radeon 4850, Mac OS X (10.6.3), Also: iMac 2.8 Core 2 Duo 24", IPad, Dell w/ Windows 7, Win XP via VM
  • varjak paw Level 10 Level 10 (167,140 points)
    I do recommend that anyone who is having weird issues with iTunes try Dave's suggestion of UNINSTALLING Flip4Mac and see what happens (but will an uninstall get rid of this particular file? who knows).

    Good point, and something I should not have trusted without confirming. I just tried it and the uninstaller does not remove that framework. That's a serious "oops" on the part of Telestream (and I did confirm that the Flip4Mac installer does install that framework). The framework folder will need to be removed manually.

    Regards.
    iMac Core i7 8GB ATI Radeon 4850, Mac OS X (10.6.3), Also: iMac 2.8 Core 2 Duo 24", IPad, Dell w/ Windows 7, Win XP via VM
  • varjak paw Level 10 Level 10 (167,140 points)
    It works fine for me with that folder, so it's not a global problem. There may be some three-way interaction going on with Flip4Mac, iTunes and something else, though what else that might be I don't know. Perhaps Telestream will have an idea.

    Regards.
    iMac Core i7 8GB ATI Radeon 4850, Mac OS X (10.6.3), Also: iMac 2.8 Core 2 Duo 24", IPad, Dell w/ Windows 7, Win XP via VM

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