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My Registered Products

96480 Views 37 Replies Latest reply: Oct 1, 2010 12:41 PM by eww RSS
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faraon Level 1 Level 1 (0 points)
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Dec 29, 2009 11:28 PM
Can any of you guys tell me how to check my registered Apple products on line? I have several products that I think I have registered, but I need to check that list anyway.
Any ideas? I tried looking for this information in the Apple web site, but I don't seem to find it.
iMac, Mac OS X (10.5.5), also have a pc at work
  • iVmichael Level 6 Level 6 (13,725 points)
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    Dec 30, 2009 12:23 AM (in response to faraon)
    If you have the hardware serial numbers use: https://selfsolve.apple.com/GetWarranty.do

    2.4 Ghz 15" 4GB RAM 500GB/7200 Unibody MBP, 60GB iPod, iPhone 3G 16GB, Mac OS X (10.6.2), Assorted other Mac's and PC's running OSX, Linux, WinXP, Win7
  • revetwelch Level 1 Level 1 (10 points)
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    Mar 27, 2010 10:23 AM (in response to iVmichael)
    This is interesting.
    But what about if, for some reason, I do not have any serial number ?
    What I would like is, after sign in, be able to see all the products I have registered and the warranty time left on them if any.
    iMac PowerPC G5 + iPhone 3G, Mac OS X (10.4.11), QT pro 7.1.1 Apple MPEG-2 plugin
  • eww Level 9 Level 9 (52,975 points)
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    Mar 27, 2010 5:54 PM (in response to revetwelch)
    You can't do that, and there is no legitimate reason for any of your devices to be without a serial number.
    15" UMBP 2.4GHz/4G/250G; TiBook 1GHz/1G/120G, Mac OS X (10.5.8), iTouch 32G, scanners, projector, graphics tablet, laser and photo printers
  • jneusch Level 1 Level 1 (70 points)
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    Mar 27, 2010 10:13 PM (in response to eww)
    If you purchased Apple Care and know your Apple ID you can go here:

    https://selfsolve.apple.com/Agreements.do

    Otherwise I agree with eww. You should easily be able to find your serial numbers on your products.
    MBP 15"- 2.66Ghz, 4GB, 500GB, Mac OS X (10.6.2), Also, MB - 2.4Ghz, 4GB, 320GB
  • Stress Co. Level 1 Level 1 (65 points)
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    Mar 30, 2010 8:50 PM (in response to jneusch)
    I'd like to see that list too.
    I had to call support today and I recall the tech. commenting on how many products I owned.
    I log in to Applecare and only see that which is still under warranty.
    Nothing hinky... I just want to see what they see.

    I recall when my iPod got swiped... Apple wouldn't tell me what the serial number was for a Police report.
    Intel Core 2 Duo iMac/MacBook/iTouch, Mac OS X (10.6.2)
  • eww Level 9 Level 9 (52,975 points)
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    Mar 30, 2010 10:21 PM (in response to Stress Co.)
    Apple figures that you can keep track of what you own better than they can. If that isn't true, you may want to work on your recordkeeping practices. At the very least, keep a written list of all your serial numbers and purchase dates. Then you won't have to depend on anyone else to know your business.
    15" UMBP 2.4GHz/4G/250G; TiBook 1GHz/1G/120G, Mac OS X (10.5.8), iTouch 32G, scanners, projector, graphics tablet, laser and photo printers
  • jneusch Level 1 Level 1 (70 points)
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    Mar 30, 2010 10:36 PM (in response to eww)
    This won't help any of you now, but here is an idea for the future:

    What I started doing is listing the specific model and serial # of any major purchase in the memo line in Quicken. If you use Quicken or another financial product it should be easy to do. You will also then have the original purchase date for warranty purchases as well.
    MBP 15"- 2.66Ghz, 4GB, 500GB, Mac OS X (10.6.2), Also, MB - 2.4Ghz, 4GB, 320GB
  • Dolphbucs Level 1 Level 1 (55 points)
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    Apr 26, 2010 9:36 PM (in response to jneusch)
    I think some of you may be missing a use case for this. What if a person wants to just double check and see if he registered a product or not ( on products for which Apple care was not purchased ) ? For example, I am a fanatic about registering every product I purchase ( whether from Apple or not ). Recently, while checking through my old mail, I noticed I had confirmations from Apple on the registration of my iMac and MBP but not my iPod Touch. It would be nice to be able to check to see if I registered that device and just lost the e-mail or if I forgot to register the product.

    In any event, I have an appt to pick up a replacement Shuffle at the Apple store tomorrow and I'll ask them if there is a way to check up on this.
    Intel iMac Core 2 Duo 24" 3.06 gHz 4 GB RAM, 512 mb VRAM, Also have 17" Macbook Pro 2.4 ghz 4 GB RAM, 256 mb VRAM
  • JasonFear Level 5 Level 5 (4,935 points)
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    Apr 26, 2010 11:20 PM (in response to Dolphbucs)
    Dolphbucs wrote:
    I think some of you may be missing a use case for this. What if a person wants to just double check and see if he registered a product or not ( on products for which Apple care was not purchased )


    Going to the warranty status link would serve this purpose. Apple doesn't really care who the product is "registered to" except in the case of AppleCare. I can't tell you how many times I've gone in for service on a registered Apple product only to have the Mac Genius tell me that the product isn't registered. Heck I even have the email confirmation that would read "Thank you for registering your..."

    You can always force a registration via this URL - https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa

    But I agree with what other users have stated, you should be able to produce the product and serial number in question when you're wondering its status.
    13" MacBook Pro (2.26GHz/4GB/160), Mac OS X (10.6.2)
  • Dolphbucs Level 1 Level 1 (55 points)
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    Apr 27, 2010 4:34 PM (in response to JasonFear)
    {quote:title=JasonFear wrote:}>
    Going to the warranty status link would serve this purpose. Apple doesn't really care who the product is "registered to" except in the case of AppleCare. I can't tell you how many times I've gone in for service on a registered Apple product only to have the Mac Genius tell me that the product isn't registered. Heck I even have the email confirmation that would read "Thank you for registering your..."


    No, going to the warranty status link only shows the warranty status of the product whose serial # you have entered. It does not tell you whether or not that product is registered to you. And, actually, the one time Apple does not care who the product is registered to is when the product is under Applecare. This is because Applecare is on the product not the person ... it is fully transferable and, as a matter of fact, when you purchase Applecare on an item at time of sale, it does not even show up under "your" Applecare items when you perform a search using your Apple ID ( especially when you receive an item purchased with Applecare as a gift ). Plus, the mere fact that a Mac Genius even mentioned that one of your products was not registered should tell you that process does mean something.

    I realize the point that you should have to produce the product and serial number in question when wondering its status. But what I am after is a way of checking to make sure that I have registered all my Apple products .... not because it has anything to do with warranty coverage but because I would like Apple to be able to contact me about any recalls or special service offers concerning the products I own. Case in point, the current Headphone with Remote replacement program Apple recently instituted concerning defective headphones which came with certain iPod Shuffles. Mine was registered and because of that I received an e-mail informing me of the issue. I then made an appointment with the Apple Genius and now, tomorrow, after only two business days, I am picking up a brand new iPod Shuffle and headphones. That is an example of why I want to be able to make sure each of my products is registered.

    Message was edited by: Dolphbucs
    Intel iMac Core 2 Duo 24" 3.06 gHz 4 GB RAM, 512 mb VRAM, Also have 17" Macbook Pro 2.4 ghz 4 GB RAM, 256 mb VRAM
  • kapucom Level 1 Level 1 (0 points)
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    Jun 17, 2010 4:32 PM (in response to eww)
    You sound like you work for Apple and want to rationalize their process or lack thereof. Do you really thinks your comments were helpful? I don't see the sense in your slamming this guys record keeping practices, it serves no benefit.
    MacBook Pro, Mac OS X (10.6.4)
  • iinami Level 4 Level 4 (1,400 points)
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    Jun 17, 2010 5:29 PM (in response to faraon)
    it is not unrealistic to think you can check your registered apple products on their website somehow. i have 4 garmin gps receivers and if i sign in to garmin's website there is an option to "view all your registered products".
    macbook pro 13 mid 2010, Mac OS X (10.6.3)
  • IftiBashir Level 1 Level 1 (70 points)
    Currently Being Moderated
    Jun 18, 2010 3:08 AM (in response to iinami)
    I agree. I have numerous WD external hard drives, and by signing in to the WD website I can see all of the drives I own, and the warranty remining on them etc.
    MacBook Pro 13" 2.66GHz, 4GB RAM, 240GB Vertex 2 SSD -, Mac OS X (10.6.3), / Magic Mouse / 32GB iPhone 3Gs
  • eww Level 9 Level 9 (52,975 points)
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    Jun 18, 2010 5:13 AM (in response to IftiBashir)
    All you guys who are really anxious to have Apple implement this ability should be talking to Apple, not to other Mac users. By posting here, you are only talking to other users.
    15" '08 UMBP 2.4GHz/4G/250G; TiBook 1GHz/1G/120G, Mac OS X (10.5.8), iTouch 32G, scanners, projector, tablet, laser and photo printers, Pentax K-7
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