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MacBook Pro Battery 'Service Battery' after Snow Upgrade

953758 Views 1,558 Replies Latest reply: Oct 25, 2013 4:10 PM by irbrenda RSS Branched to a new discussion.
  • Rod Hagen Level 7 Level 7 (31,985 points)
    I'd take it in right away, NT8. The non-removeable 13" unibody battery isn't the same original capacity as the equivalent 15" (it has a maximum capacity of 5450mAh), but you are still below the 80% mark. (76.8% of original capacity).

    Your figures suggest that it is, indeed, on the edge of failure.

    You have clocked up a LOT of cycles for a battery under a year old, though. It sounds as if you are charging it right up and running it right down more than once a day. Lithium batteries don't do well with this sort of treatment (though, of course, sometimes we can't avoid such things). Regular gentle use, but generally avoiding complete discharges if possible, is a much better approach with Lithium batteries. See http://discussions.apple.com/thread.jspa?threadID=1764220 and http://www.apple.com/batteries/notebooks.html for some good hints on maximising the life of your replacement.

    To give you some form of comparison, I also have an MBP13. It has now completed about 150 cycles since I purchased it in August last year. (I use it heavily - probably at least eight hours a day - but only one or two of these would usually be running on the battery except when I'm out doing field work). Its full charge capacity still sits on 98% of the original.

    (edit - and yes, on the figures you present you should be entitled to a free warranty replacement. Don't let those cycles get too much higher, though, or they may start arguing that a very heavy usage pattern contributed to its failure).

    Cheers

    Rod

    Message was edited by: Rod Hagen
    MBP 13"2.26, MBP15"2.2, iMacG520"RevB , MB2CD, MBCD, ,PM5400/180 & earlier, Mac OS X (10.6.3), 7 chooks, 2 dogs, 2 daughters, 1 pear tree, 0 partridges, itinerant bats, magpie
  • NT8 Calculating status...
    Thank you again. But again, will they change my battery free of charge?
    Macbook Pro, Mac OS X (10.6.3)
  • Rod Hagen Level 7 Level 7 (31,985 points)
    Sorry NT8. Yes (but see my edit to the previous post).

    Cheers

    Rod
    MBP 13"2.26, MBP15"2.2, iMacG520"RevB , MB2CD, MBCD, ,PM5400/180 & earlier, Mac OS X (10.6.3), 7 chooks, 2 dogs, 2 daughters, 1 pear tree, 0 partridges, itinerant bats, magpie
  • CMCSK Level 6 Level 6 (10,250 points)
    I am talking about the new 13inch MBP with unremovable batteries.

    Then you are in the wrong forum area. This area is for the original Macbook Pros. Post your question on the *MacBook Pro (2008 and Later)* forum area.
    Mac OS X (10.6.3)
  • krisfrosz133 Calculating status...
    The Battery Health on my MacBook Pro is now gone down to 54%. Cycle life is 268. I'm still not sure if I should have the battery replaced at the Apple Store or not. I'm no longer under warranty so that's another problem.

    Reply please. Should I replace my battery or not?
    MacBook Pro (2008 Model), Mac OS X (10.6.3), iPhone, iPod Touch, iPod Classic
  • CMCSK Level 6 Level 6 (10,250 points)
    Should I replace my battery or not?

    Apple/About This Mac/More Info/Hardware/Power/Battery Information - copy and paste the information here. Do not include any serial numbers.



    Apple Portables: Battery may not show a full charge in Mac OS X

    Mac OS X v10.6: About the Battery menu bar extra for portable Macs
    Mac OS X (10.6.3)
  • seanofford Level 1 Level 1 (0 points)
    Sorry if this has been asked covered before but as one of the affected users what I'd like to know is if my battery is just old then why do I get "service battery" rather than "replace now" or replace soon"? According to the help screen which comes up when you control click on the service battery warning, this means that "the battery is not behaving normally", and is quite distinct as a message from the "replace soon" or "replace now" messages.

    I really do think this issue is about the relationship between the software and the older batteries/electronics of the 2008 MBPs (when I called Apple before even knowing about it as an issue the telephone support guy even TOLD me it was a software issue), and it really irritates me that Apple is doing nothing about it.
    Sean
    Macbook Pro, Mac OS X (10.4.9)
  • Shigglyboo Level 1 Level 1 (0 points)
    that's a really good question. I think we all got the "service battery" warning. Did ANYBODY actually get a replace soon or now warning?

    I'm just living with shorter battery life. I'm just accepting the fact that Apple fully expects you to buy a new computer every year, or every 2 years at least.

    I'll keep using my MBP for DJ'ing and live music, but I'll be getting another PC (I already own 2) for portable internet, email, business, etc. Might consider building a Hackintosh for my studio...
    Macbook Pro, Mac OS X (10.5.6), 2.4 Ghz. 4GB RAM
  • CMCSK Level 6 Level 6 (10,250 points)
    If you are using Snow Leopard, click on my 2nd link in the post above yours. Also, correct your system information. It's showing you are using Tiger.



    and it really irritates me that Apple is doing nothing about it.

    Not true.
    Quite a few users (including myself) have had their battery replaced _*for free*_ by Apple store, AASP, Apple Care or through Customer Relations.
    Your battery may be replaced for free. Take your computer to an Apple Store. The staff will be able to check to determine if your model MBP qualifies for the free battery program. Not sure if the program is still active.
    Mac OS X (10.6.3)
  • Tom Aellis Level 2 Level 2 (205 points)
    Please let me stress again, the first time I went to Apple Store the "Genius" said, sorry, nothing I can do, it's out of wty, I went home and begun to steam!!!

    I went back, with this thread bookmarked, and said, "We all can't have the same exact problem, there are 52 pages here!"

    I found if you have good solid back-up such as a long thread like this and are respectful to the guys they will work with you. TRY it.

    "nuff said, he checked stock and came out with a brand new battery. By the way, that battery because it's new, now has a new one-year WTY on it.

    I strongly suggest you do the same. Bring this Thread with you and have it ready as soon as you open up your laptop.
    Mac OS X (10.6.3), iMac, MBP, MB, 3Gs, ATV's, Time Cap
  • CMCSK Level 6 Level 6 (10,250 points)
    Then you should have called *Apple Customer Relations.*
    Mac OS X (10.6.3)
  • Tom Aellis Level 2 Level 2 (205 points)
    I don't understand your point at all.
    Why?
    They fixed the problem for me?

    Or.... are you saying, call Apple and let them know that since I showed them this thread and they fixed it they should put out a Tech Bull. to fix it for everyone?

    You know they will NEVER do that.
    Mac OS X (10.6.3), iMac, MBP, MB, 3Gs, ATV's, Time Cap
  • CMCSK Level 6 Level 6 (10,250 points)
    They fixed the problem for me?

    It's possible. Apple Customer Relations takes care of their customer concerns. They have given authorization for free battery replacement to a lot of users on this message board even when out of warranty. It's done on a case by case basis.
    Mac OS X (10.6.3)
  • dustrho Calculating status...
    CMCSK wrote:
    They fixed the problem for me?

    It's possible. Apple Customer Relations takes care of their customer concerns. They have given authorization for free battery replacement to a lot of users on this message board even when out of warranty. It's done on a case by case basis.


    They sure's **** didn't give me a free battery replacement. Not only that, but they treated me like total garbage to the point that I'll never buy Apple products ever again. So, take that for what it's worth.
    2007 MacBook Pro, Mac OS X (10.6.2)
  • ajophoto Level 1 Level 1 (0 points)
    Well, life is a lot better with the new battery, but 2 weeks in and already performance is not what it was on day 1. At least Sl has not killed this one off yet.

    Anyone got best advice for ensuring maximum life span?

    A
    Macbook Pro 15, Mac OS X (10.6.3)
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