Skip navigation

Weak wifi

451905 Views 1,175 Replies Latest reply: Feb 14, 2014 4:12 PM by unlockboot RSS Branched to a new discussion.
  • jimhaynes Level 1 Level 1 (10 points)
    Currently Being Moderated
    May 27, 2010 8:05 AM (in response to Lee Maisel)
    Lee Maisel - What I think you are misunderstanding, like many others, is that the iPad is a unique, perhaps revolutionary, device. It is thin and has very low power consumption, i.e. very long battery life. This is unlike any of the other devices you mention. The components inside those devices are very different. Just because they work on you WiFi system does not mean that you do not need to make adjustments to your router. No one should complain until they have tried all the suggestions in Apples' KB article TS3304, http://support.apple.com/kb/TS3304. The simple steps are:
    1. Be sure your router's firmware is up to date
    2. Use WPA or WPA2 wireless security (more secure than WEP)
    3. Adjust you iPad's screen brightness
    4 Renew IP address
    5. Turn WiFI on and off on your iPad
    Details for doing each of the above steps are in the KB article.
    Home built, Windows XP Pro
  • real gonzoid Level 1 Level 1 (5 points)
    Currently Being Moderated
    May 27, 2010 8:20 AM (in response to jimhaynes)
    jimhaynes wrote:
    Lee Maisel - What I think you are misunderstanding, like many others, is that the iPad is a unique, perhaps revolutionary, device. It is thin and has very low power consumption, i.e. very long battery life. This is unlike any of the other devices you mention. The components inside those devices are very different. Just because they work on you WiFi system does not mean that you do not need to make adjustments to your router. No one should complain until they have tried all the suggestions in Apples' KB article TS3304, http://support.apple.com/kb/TS3304. The simple steps are:
    1. Be sure your router's firmware is up to date
    2. Use WPA or WPA2 wireless security (more secure than WEP)
    3. Adjust you iPad's screen brightness
    4 Renew IP address
    5. Turn WiFI on and off on your iPad
    Details for doing each of the above steps are in the KB article.


    But if the router is operating under the 'standards', then there shouldn't be a problem unless the offending router/AP is running pre-ratification 11n firmware but people are having an issue with 11b and 11g AP's too... I've got an Extreme (pre-dual band) and I have checked the firmware and there aren't any updates available.

    So when do 'standards' become more than just 'guidelines'? When does the finger pointing stop and the fixing the issue start?

    Mine goes in spurts. Usually it works fine however occasionally it has a spasm of whatever and drops the connection repeatedly and refuses to reestablish it no matter what I do. I just have to wait it out or let it have it's tantrum and switch to a real computer... It's quite annoying to be told that it's your own fault when you have done everything that is being demanded of you in order to prove your worthiness to use the technology.

    But I digress... I'm sure that it's all our fault and we just need to S(hut)T(he)F(reak)U(p) and wait for a fix... I hope it will come out soon. I'm having to restrain myself from throwing this thing across the room...
    Lots..., Mac OS X (10.6.3)
  • David Taylor21 Calculating status...
    Currently Being Moderated
    May 27, 2010 3:33 PM (in response to Dr. JB)
    Same problem here with my 64GB iPad
    1 bar of wifi when my MB Pro gets 5 bars
    What in the **** is the point of this thing if it can't get wireless
    That was the whole point i bought it for!!!!
    PoerBook G4, Mac OS X (10.2.x)
  • jimhaynes Level 1 Level 1 (10 points)
    Currently Being Moderated
    May 27, 2010 5:18 PM (in response to David Taylor21)
    Before posting in this thread I suggest that anyone who is having WiFi connectivity problems take the 5 step program, and complete every step not just one or two as some have done.
    1. Be sure your router's firmware is up to date
    2. Use WPA or WPA2 wireless security (more secure than WEP)
    3. Adjust you iPad's screen brightness
    4 Renew IP address
    5. Turn WiFI on and off on your iPad
    The details of each step are contained in KB article TS3304
    http://support.apple.com/kb/TS3304

    If this does not work, you have a right to complain, and should call Apple support. Using, what someone called childish rants, does not help you or Apple engineers.
    Home built, Windows XP Pro
  • Kansas2 Calculating status...
    Currently Being Moderated
    May 27, 2010 5:38 PM (in response to jimhaynes)
    No rants, my iPad had wifi problems and didn't work to my satisfaction, so I returned it. If you don't like it - return it.

    I'll get the next generation when it comes out.
    iMac Intel, iMac G5, Mac OS X (10.6.3)
  • MSM126 Calculating status...
    Currently Being Moderated
    May 27, 2010 7:11 PM (in response to jimhaynes)
    The issue is many, including myself, have spent hours working through these 5 steps, following every tip we can find online and talking with very polite Apple support people ... with no resolution.

    I've made my Apple genius appointment for tomorrow. I'm undecided on whether to rlace or simply return the iPad. It's a compelling device but 300 to 5000 ms network latency and download speeds of 1/10 to 1/100 of what my other devices get is just unacceptable.
    Mac
  • Gregory Lynn Level 1 Level 1 (135 points)
    Currently Being Moderated
    May 27, 2010 11:46 PM (in response to Kansas2)
    Spot on response. Given the over 125,000 posts to this overall discussion, Apple can you hear everyone now? I want to buy one, but not unless the WiFi works 100% Otherwise I am looking at a MacBook Pro 15 or an Air?
    CoreDuo MacBook Pro, Mac OS X (10.6.3)
  • Allan Leedy Level 2 Level 2 (245 points)
    Currently Being Moderated
    May 28, 2010 6:25 AM (in response to Gregory Lynn)
    Oops. Check the column headings. That's 125,000 views, not posts. 816 posts, with many people commenting multiple times and some, like me, with no real problem to report. The scope of this issue is drastically smaller than you seem to think it is.
  • tantradnya Calculating status...
    Currently Being Moderated
    May 28, 2010 6:44 AM (in response to Dr. JB)
    Wi-Fi access is intermittent. I updated router firmware, reseted, rebooted, changed channels, increased power etc. Also tried all the suggestions on this discussion. Nothing worked. When I start youtube video, it runs smoothly for about 3-4 minutes and then Wi-Fi is not working.

    I hope apple will soon release update/bug fix.
    iPad OS 3.2 Wi-Fi 16GB
  • jimhaynes Level 1 Level 1 (10 points)
    Currently Being Moderated
    May 28, 2010 7:32 AM (in response to tantradnya)
    tantradnya wrote:
    Wi-Fi access is intermittent. I updated router firmware, reseted, rebooted, changed channels, increased power etc. Also tried all the suggestions on this discussion. Nothing worked. When I start youtube video, it runs smoothly for about 3-4 minutes and then Wi-Fi is not working.

    I hope apple will soon release update/bug fix.

    Are you using WPA or WPA2 wireless security? See step 2 in http://support.apple.com/kb/TS3304
    Home built, Windows XP Pro
  • glowitz Calculating status...
    Currently Being Moderated
    May 28, 2010 10:59 AM (in response to jimhaynes)
    In my case, I am using WPA2 (I switched from WEP when I first started having this issue). Made no difference. In fact, just last night, it lost the password again and asked me to re-authenticate by typing in the password to the router. Signal strength still fluctuates.

    For what it's worth, I also dropped by the Best Buy store where I originally purchased the iPad -- and all 3 units on display had the following settings:

    BlueTooth: DISABLED
    Auto Network Detect: DISABLED

    Even then, I tried surfing the web on one of the units that was showing "2 bars" and it simply would not connect on about 50% of the webpages I tried from a Google search. I would just get the spinning circle.

    The Best Buy manager said, "well, sometimes our network is busy" -- but I didn't have that problem from their laptops.

    This is an Apple issue -- and it even manifests itself in the Best Buy store.
  • midtoad@shaw.ca Calculating status...
    Currently Being Moderated
    May 28, 2010 11:07 AM (in response to Allan Leedy)
    horsepucky. I just bought a 32GB wifi iPad and it will NOT connect to the App Store, or the Evernote server, or fetch any email. The only connection is through Safari. Meanwhile, my MacBook has no problems with identical settings on my home wireless router.

    There is clearly a problem with this thing.
    iMac alu. 20", Powerbook 15", Mac Mini (server), original Macintosh, Touch 8GB, Mac OS X (10.6.2), Also, Ubuntu, WinXP< Android, ChromeOS in Parallels
  • Allan Leedy Level 2 Level 2 (245 points)
    Currently Being Moderated
    May 28, 2010 11:13 AM (in response to midtoad@shaw.ca)
    Did I say there was no problem? I must have slipped at the keyboard. There is no doubt that some people are having a problem. If you are one of them, I am sure that, as far as you are concerned, that's the only thing that matters.
  • midtoad@shaw.ca Level 1 Level 1 (25 points)
    Currently Being Moderated
    May 28, 2010 11:48 AM (in response to Dr. JB)
    After a frustrating hour with my new iPad, during which time I followed all of Apple's suggestions (brightness, reset wireless, etc.), tried Fixed IP instead of DHCP, and only managed to get sporadic Safari connection, but no App Store nor any other apps, I eventually rebooted my Netgear router. Immediately I had better luck... for a while. Now it's back to failing to pass through any traffic, even though it says it's connected. Grrrr.
    MBP 13", 32GB WiFi iPad, original Macintosh, Touch 8GB, Mac OS X (10.6.3), Also, Ubuntu, WinXP< Android, ChromeOS in Parallels
  • Alex Popov Calculating status...
    Currently Being Moderated
    May 28, 2010 1:34 PM (in response to Dr. JB)
    Just got my new iPad. Comparing signal strength between iPad and iPhone and MBP on the same network shows huge difference. iPad has 1 bar, and downloads are slow and connections are often interrupted, while iPhone and MBP has full strength and no issues. I am taking my iPad to Apple Store for exchange.
    iPad, iPhone OS 3.1, wifi issues
1 ... 53 54 55 56 57 ... 79 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (3)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.