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Aug 13, 2010 10:07 PM in response to ksiclareby chris zim,probably too late ... but i just, like 10 minutes ago, fixed MY beloved 4/600. the problem sounds similar. in addition to "paper jam" light, mine was making a straining motor sound. i replaced the motor and voila. not as hard as it sounds. here's a link to the printer service i found helpful in diagnosis. http://www.fixyourownprinter.com/kits/apple/K58.
i think that rubber roller should put itself back in place when all the gears turn properly.
hope this helps.