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Hotel Wi-Fi networks with iPad

92410 Views 104 Replies Latest reply: Sep 20, 2013 11:29 PM by berserker-82 RSS
  • Lady Madonna Calculating status...
    Currently Being Moderated
    Jun 3, 2010 12:32 PM (in response to Riffraft)
    How can I know the WLAN controller they're using? Just to be sure when I try the autofill workaround.
    iMac 20" (Mid 2007), Mac OS X (10.4.10), C2D 2.4GHz, 2GB RAM
  • Riffraft Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 3, 2010 12:57 PM (in response to Maldives Man)
    Hello Lady Madonna:

    I don't think you can using the iPad.

    Chris
    iPad, iPhone OS 3.1.3
  • Chris Carlson Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 3, 2010 2:12 PM (in response to etresoft)
    +Etresoft said:+
    +Pay attention to what other computers people use who report iPad problems. They are almost all PC users. Why is that? Because Mac users have seen it all before.+
    =====reply=====

    Wow, thats a point that really breaks some ground.

    I've talked about my 8 other APPL devices that connect perfectly, only iPad doesn't. *You just proved my point, the point that you and all the other "experts" refuse to discuss the glaring contrast between this APPL product and the flawless other APPL product that the brand is built around. The flawless family of products that connect without issues.* Instead, you want to pick on the collective PC persona. What propaganda!

    Folks:

    The *so called experts* on these forums might just be the guys in the blue tee shirts... trying to make you doubt yourself. Don't be fooled by the spin. You don't need a hall monitor. If it quacks like a Duck, it's a Duck. There's lots of quackin' around here.
    16 gig ipad wifi
  • JimHdk Level 7 Level 7 (21,830 points)
    Currently Being Moderated
    Jun 3, 2010 2:44 PM (in response to Chris Carlson)
    Chris Carlson wrote:

    The *so called experts* on these forums might just be the guys in the blue tee shirts... trying to make you doubt yourself. Don't be fooled by the spin. You don't need a hall monitor. If it quacks like a Duck, it's a Duck. There's lots of quackin' around here.


    I getting tired of your insinuations. They are all baloney.

    You are not contributing anything to the forum just bogus posts and are not offering help to anyone.

    Do you work for HP?
    IPad 64GB, iPhone OS 3.1.3
  • etresoft Level 7 Level 7 (23,915 points)
    Currently Being Moderated
    Jun 3, 2010 2:51 PM (in response to Lady Madonna)
    Lady Madonna wrote:
    How come it's their problem?


    Technically, what you describe isn't their problem or Apple's problem, but a different problem altogether.

    It's the same hardware, so if the problem is that WiFi networks don't "know" new chipsets, it shouldn't have worked for either of us.


    That is correct. Make sure you use the exact same settings as the other device, including login. The problem could be at Starbucks' authentication servers.

    I love Apple and I'm not returning my iPad (if I don't get it working, I'll get a replacement), but blaming the WiFi providers, as someone said earlier, doesn't help at all.


    No, blaming someone, Apple or anyone else, is useless. But if there is some autofill setting, or an authentication problem, then it is important to be able to identify where the problem lies. If you automatically assume the fault is Apple's then you may miss potential fixes.
    MacBook Pro, Mac OS X (10.6.3), + iPad + MacBook 2007
  • etresoft Level 7 Level 7 (23,915 points)
    Currently Being Moderated
    Jun 3, 2010 3:00 PM (in response to Chris Carlson)
    Chris Carlson wrote:
    What propaganda!


    How is it propaganda to point out that Apple users are always a distinct minority and often have to deal with hardware incompatibilities that PC users have never seen?

    There are a large number of advantages that the iPad and other Apple products have over competing PC products. Seamless interoperability with the widest range of 3rd-party hardware is not one if them.

    The *so called experts* on these forums might just be the guys in the blue tee shirts... trying to make you doubt yourself. Don't be fooled by the spin. You don't need a hall monitor. If it quacks like a Duck, it's a Duck. There's lots of quackin' around here.


    Rest assured I do not and never have worked for Apple. All Apple employees are identified with an Apple logo under their user name. I will just let those accusations roll off of me like...like...like water off a duck's back!!!
    MacBook Pro, Mac OS X (10.6.3), + iPad + MacBook 2007
  • Kansas2 Calculating status...
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    Jun 3, 2010 3:08 PM (in response to JimHdk)
    JimHdk wrote:
    I getting tired of your insinuations. They are all baloney.

    You are not contributing anything to the forum just bogus posts and are not offering help to anyone.

    Do you work for HP?

    ------------

    I don't work for HP, but my 2 HP laptops, my 2 Intel iMacs, my 2 iPhones, my iTouch and my G5 iMac all connect to my network with strong signal that DOES NOT drop. My iPad had poor signal strength, dropped connections waking up, dropped connection just sitting two feet from my router. I returned it for refund because it did not work. I really liked my iPad, and I'll purchase the second generation when APPL sorts this issue out.

    I know most people don't have problems with their iPads, but there are many of us that DO have wifi problems. We are not making this problem up just to post on this board, and the fact that EVERY OTHER ONE OF OUR APPLE DEVICES has NO connection problems points to a problem with the iPad.
    iMac G5, Intel iMac, iPhone, Mac OS X (10.6.3)
  • GYG Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 3, 2010 3:58 PM (in response to Tamara)
    It is funny that some people think that hotels wi-fi should adjust to iPad! The i-Pad should have been designed to work with all wi-fi. I am also having problems connecting to wi-fi with the small i-Pad (i-Pod touch).
  • Tamara Level 6 Level 6 (13,720 points)
    Currently Being Moderated
    Jun 3, 2010 4:27 PM (in response to Chris Carlson)
    Said like a true PC user. Hate to break it to you but none of us are Apple employees.

    I remember back in 2002 staying in a hotel. My husband's pc connected perfectly to the hotel wifi. My brand new iBook did not because the hotel had configured their wifi for only windoze and IE. Here's another example of what we Mac users go through. When high speed internet came to my town, I had to borrow a friend's PC to get connected. The cable company refused to set up my internet connection with a Mac.
    MacBook , Mini, Airport Express, iPhone 3G x 2, Air, Mac OS X (10.6.3)
  • Level 6 Level 6 (11,035 points)
    Currently Being Moderated
    Jun 3, 2010 4:51 PM (in response to Tamara)
    Tamara wrote:
    Said like a true PC user. Hate to break it to you but none of us are Apple employees.

    I remember back in 2002 staying in a hotel. My husband's pc connected perfectly to the hotel wifi. My brand new iBook did not because the hotel had configured their wifi for only windoze and IE. Here's another example of what we Mac users go through. When high speed internet came to my town, I had to borrow a friend's PC to get connected. The cable company refused to set up my internet connection with a Mac.


    So what you are really saying is that the industry doesn't take apple very seriously to make their equipment compatible with apple devices. This pretty much tells me apple is just a niche product and not a real game player or changer. Now it all makes sense. Apple is just a pc with training wheels.
    Aluminum MacBook 2.0, Mac OS X (10.6.2)
  • etresoft Level 7 Level 7 (23,915 points)
    Currently Being Moderated
    Jun 3, 2010 5:15 PM (in response to Merged Content 1)
    wxman2003 wrote:
    So what you are really saying is that the industry doesn't take apple very seriously to make their equipment compatible with apple devices.


    Not quite. No router manufacturer (or anyone else) had ever seen the iPad before. Those routers that correctly implement the various networking standards work fine with the iPad. Those routers built according to the trial and error method only work with those older devices they were tested against. Now that the iPad is out, those manufacturers will add it to their test devices and future routers will work with it.

    This pretty much tells me apple is just a niche product and not a real game player or changer. Now it all makes sense. Apple is just a pc with training wheels.


    That's just a silly flame bait.
    MacBook Pro, Mac OS X (10.6.3), + iPad + MacBook 2007
  • JimHdk Level 7 Level 7 (21,830 points)
    Currently Being Moderated
    Jun 3, 2010 6:58 PM (in response to Kansas2)
    Kansas2 wrote:

    I don't work for HP, but my 2 HP laptops, my 2 Intel iMacs, my 2 iPhones, my iTouch and my G5 iMac all connect to my network with strong signal that DOES NOT drop. My iPad had poor signal strength, dropped connections waking up, dropped connection just sitting two feet from my router. I returned it for refund because it did not work. I really liked my iPad, and I'll purchase the second generation when APPL sorts this issue out.

    I know most people don't have problems with their iPads, but there are many of us that DO have wifi problems. We are not making this problem up just to post on this board, and the fact that EVERY OTHER ONE OF OUR APPLE DEVICES has NO connection problems points to a problem with the iPad.


    First, why are you responding to a post by me that was directed to Chris Carlson. Are you really Chris Carlson?

    Second, no one has said that you don't have a problem or are making it up. Apple itself has said there are some WiFi problems with some iPads and that they are working on fixes.

    Third, what does this have to do with, "Hotel Wi-Fi networks with iPad"?

    Message was edited by: JimHdk
    IPad 64GB, iPhone OS 3.1.3
  • MSM126 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 3, 2010 8:10 PM (in response to etresoft)
    etresoft wrote:
    MSM126 wrote:
    How is it old news?


    It is two months old.

    Has the issue been resolved?


    No. As far as I know, Princeton's network is still jacked up.

    How is it bogus? Specifics please about how the iPad WiFi issue identified by Princeton is bogus.


    It never was a WiFi issue at all. At Princeton, iPads never had any trouble connecting to the network. But Princeton's network isn't just unusual, it is flat-out unique in the world. Rest assured that the "Princeton issue" has absolutely nothing to do with anyone outside of Princeton.

    So iPads having a known issue with not releasing expired DHCP addresses is not an issue for anyone else outside of the Princeton network? Seriously? Your networking and communications expertise is shallow.

    It's not old news at 2 months old. It's especially not old news as the issue has not been resolved. It can potentially impact any network including home networks with IP addresses assigned using DHCP, which is the majority of home networks.

    Your claims in this thread that most users experiencing issues and being vocal are PC users is specious. Your constant suggestions that all the issues are "the other guys" fault and not Apple's, and your failure to recognize that there is an obvious set of issues with the iPad and it's network connectivity is ... fan-boyish.

    I've been an early adopter of many technology products. The constant claims in these threads by some that issues are all due to misconfiguration and out-of-date firmware with routers is childishly (fan-boyishly?) naive.

    If you're one of the unfortunate few, that has an iPad having network connectivity issues:
    1. Yes, do your best with Apple Support (they're excellent and very helpful) to resolve the issue
    2. If that doesn't work, exchange the iPad

    Test the replacement iPad in store for very high network latency issues, poor download speeds and/or connectivity issues. If it has any of the above, ask for to test another replacement iPad. If as in my case, after testing quite a few you're not able to find a replacement in the Apple store stock without issues ... return the iPad.

    Network latency for most networks with the iPad should be in the range of 50ms to 200ms (better than your iPhone). Latency and download speeds should be in line with MacBooks and PCs. If they're only a small fraction, there is clearly an issue.

    The dsl reports iPhone browser speed test page will work across iPhones, iPads, Macs and PCs. It's not perfect, but is a reasonable tool. Don't be concerned about small differences in latency or download speed. In my experience, the differences are stark. With iPads with network issues I saw latency 10 to 100 times as high as other devices. Download speeds of 1/10 to 1/1000 of other devices. One benchmark is not that meaningful. Do a number of them and if over the course of 5 or 10 you're seeing consistently fractional performance with the iPad, chances are good that there is an issue.

    Unlike the some of the posters in this thread, Apple Genius employees in store will have no issue whatsoever exchanging or returning an iPad that is showing fractional network performance or poor connectivity.

    My recommendation is to not simply assume it is a software issue that will resolve itself with a new update. Take advantage of Apples excellent customer care and support. Yes, work with them for a time to see if there is a configuration issue that resolves the problem; but after doing so, if the issue is not resolved ... exchange the iPad (test the replacement) and or return the iPad.

    Message was edited by: MSM126
    Mac
  • pkincy Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jun 3, 2010 10:20 PM (in response to MSM126)
    A voice of reason. Unfortunately using reason to beat down fanatics is generally not effective. Hope it is this time. Good post, thank you.

    Perry
    ThinkPad T61, IPAD 64G WiFi, Windows 7
  • Chris Carlson Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 4, 2010 3:00 AM (in response to Tamara)
    As far as being a Mac user...

    When I returned my iPad to the APPL store. They didn't even charge me the 10% restocking fee, because I'm such a good customer.

    BTW, how come 3 MacBookPros, 3 iPhones, 1 iMac, and 1G5 Dual Tower connect perfectly every day in my home? Probably, because they "just work". That is what the brand is all about.

    I don't need any expert advice in my home..(like you).. because everything works. The one thing that didn't .... well that was returned for a refund.

    When the fix is made, I'll go buy another iPad.

    To everyone else, don't doubt yourself. Tune out the static. No words on this forum will fix iPad's networking woes. Apple will have to make that fix.

    BTW, HP is for printers only.. they make computers that look like the George Foreman grill
    16 gig ipad wifi

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