Skip navigation

No sound from speakers

65452 Views 43 Replies Latest reply: Dec 29, 2013 4:27 PM by Herky3 RSS Branched to a new discussion.
1 2 3 Previous Next
Brian92610 Level 1 Level 1 (5 points)
Currently Being Moderated
Jun 6, 2010 11:06 AM
I've had my iPad for about 36 hours and for the last 24 the sound hasn't worked. When turning the iPad back on, the sound works for a second but then quits working. The volume buttons on the side do not do anything when pushed. I've adjusted the volume from settings and it is turned up but no sounds comes out. In the iPod app, it says "dock connected" even when it isn't plugged in. My headphones work great, there's just no sound from the speakers. I've restored the iPad and there is no change. Hardware failure or am I doing something wrong?
MacBook Pro 2.4 GHz Intel Core Duo 2, Mac OS X (10.6.3), iPhone 3GS, iPad WiFi
  • David M Brewer Level 6 Level 6 (9,180 points)
    Currently Being Moderated
    Jun 6, 2010 11:13 AM (in response to Brian92610)
    Try holding down the on-off/sleep button and the home button at the sometime for 10-15 seconds, see if that resets your iPad.
    G-4 1.2 GIG, 1.5 GIGs of Ram, Mac OS X (10.5.8), Quicktime 7.6.4, FCS2, nano 5th, iPad and a bunch of other stuff...
  • David M Brewer Level 6 Level 6 (9,180 points)
    Currently Being Moderated
    Jun 6, 2010 12:05 PM (in response to Brian92610)
    Take a look at both the connecter cable and the connector at the bottom of the iPad and see if there is something bent. If not, connect and unconnect the cable a few times to see if that clears this up. If this doesn't fix the problem take the iPad back to where you bought it.
    G-4 1.2 GIG, 1.5 GIGs of Ram, Mac OS X (10.5.8), Quicktime 7.6.4, FCS2, nano 5th, iPad and a bunch of other stuff...
  • David M Brewer Level 6 Level 6 (9,180 points)
    Currently Being Moderated
    Jun 6, 2010 3:59 PM (in response to Brian92610)
    I'm glad you got this resolved.
    G-4 1.2 GIG, 1.5 GIGs of Ram, Mac OS X (10.5.8), Quicktime 7.6.4, FCS2, nano 5th, iPad and a bunch of other stuff...
  • kennyli Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 29, 2010 9:56 AM (in response to Brian92610)
    Brian,

    You are not alone! I am having exactly the same problem!

    I have called Apple and they are asking me to take my iPad back to any Apple Store. But, I am now using my iPad in Hong Kong and they will not accept sending it back by FedEx!

    I am asking a friend in Boston to help me to take it back. Wish me luck!

    Kenny
    MacBook Pro, Mac OS X (10.6.4)
  • Igvig Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 11, 2010 4:21 PM (in response to kennyli)
    Guys,

    I have exactly the same issue here. The iPad speakers appear not to work and the volume indicator in the iPod app is replaced by the words "dock connector". We took it in to the nearest apple store and the guy took it in the back for a while, then came back out and stated there was water damage. This apparently was evidenced by a little bit of pink showing up close to the connector inside the iPad. I'm saying a little bit because I've seen the results of a phone being dunked: the whole indicator turns the same color. In our iPad, it's literally just a little bit.

    I have several issues with this:
    a) in the 3 weeks that we've had this thing, we've taken extremely good care of it: we have both an invisishield on it and a leather case for it. It ale ays stays in the living room or my desk, in either case, well away from water sources, so it's highly unlikely that water damage actually would have occurred.
    b) The indicators are not all pink. Instead, only a little parts of it are... If there had been actual water, I am fairly confident we would have seen the whole indicator acquire a pink colorati
    a
  • Mikanamimo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 22, 2010 10:48 AM (in response to Brian92610)
    It will have a problem if you don't use the iPad connection cord that came with the iPad, you can't use any other cord other than the one that the iPad came with. I had the same problem. I had plugged in another cord other than the ipad's original USB charger cord to charge it, the cord charged the iPad just fine but the sound was not working, it was showing up as it being plugged into a docking station when clearly it was not. The reason for the no sound issue is the iPad thinks that it no longer needs to play sound through the built in speakers because it thinks that, being plugged in to a docking station, it must play sound externally through the (nonexistent) docking station's speakers. As a result the iPad has no sound. I'm not sure why it would do that but, apple products are particular with software, hardware and accessories. Because as soon as I plugged in the USB charge cord that came with my iPad the sound worked fine. Hope this sorta helps!

    If you can't understand me it's 3:50AM here so forgive any improper grammar.
  • Alexish69 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 27, 2010 9:07 AM (in response to Mikanamimo)
    I'm in the same situation and this is a real p** in the a**

    I bought my iPad in France (my hometown) and now I'm back in China where I work. There's no way I have to go to a french apple store to replace it or whatsoever
    Ipad, iOS 4
  • Arctic Frost Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2010 9:02 AM (in response to Brian92610)
    Hi All -

    After reading this thread (yes, my sound stopped working on my iPad as well) it occurred to me this was a problem with the iPad dock. I had just finished charging my iPad with the dock when the sound didn't work when I turned it on. I came to this thread and saw the references to the iPod saying "dock connected". So I put my iPad back on the dock and held down the power button for a complete restart.

    Whlah, my sound now works fine! Hope this helps the rest of you:)

    Arctic Frost
    iOS 4
  • Jameskkk Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 6, 2010 5:19 PM (in response to Brian92610)
    Guys I figured it out !! Same thing happened to me, I was listening to music on iPad while doing dishes, and it fell into the sink... Don't laugh it's true. I was so frightened because I couldn't get the sound to work just like you guys (showing connector sign on iPod page) Then the funniest thing happened, i used a hairdryer and blew through the connector hole and then I see that ******* sound sign appeared again. It worked for me anyways just want to share this. I don't guarantee it's gonna work for everyone but at least mine did Hahaha
    Sony
  • shaloooooooom Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 22, 2010 1:35 PM (in response to Jameskkk)
    Hello ppl, I just lost sound to iPad as well. It was working fine yesterday but now nothing. The funny thing is that all the programs r telling me there is no sound like they know. But I have raised the volume to max but still nothing. I turned it off and on as well as rest it. Any ideas?
    Macbook Pro, Mac OS X (10.5.6), Macbook Pro, Soney vaio, iPods, iPads, Mac
  • King_Penguin Level 10 Level 10 (92,450 points)
    Currently Being Moderated
    Dec 22, 2010 1:41 PM (in response to shaloooooooom)
    Assuming that you are on iOS 4.2, is the notification mute switch (the old rotation lock) 'on' ? Rotation lock is now a software function on the taskbar in 4.2 and the button now mutes notifications e.g. so that you can watch videos or listen to music without hearing email notifications etc.

    Rotation lock : double-click the home button, slide from the left, and its the button far right; press home again to exit the taskbar; repeat to switch off rotation lock.
    iOS 4, Windows 7
1 2 3 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.