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Q: iTunes says "Welcome to your new iPad" every single time I sync it

Everytime I plug my iPad into iTunes, it acts like this is the first time its plugged in. I hit "continue" and it runs through the sync process just fine and finishes.

If I unplug it and plug it right back in, the same welcome screen comes up.

Annoying more than anything else. Any ideas?

24" Intel iMac, Mac OS X (10.6.3)

Posted on Apr 6, 2010 12:33 PM

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Q: iTunes says "Welcome to your new iPad" every single time I sync it

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  • by dudup,

    dudup dudup Apr 18, 2010 5:44 PM in response to XPav
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    Apr 18, 2010 5:44 PM in response to XPav
    Same problem here!
  • by Dann1burk,

    Dann1burk Dann1burk Apr 18, 2010 11:29 PM in response to XPav
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    Apr 18, 2010 11:29 PM in response to XPav
    I am just going to assume you have restarted the device at least once because that would be my first suggestion. What you might want to try is back up all of your data, if you can, and then restore the unit. You know, plug it in and click restore in iTunes or enter DFU moe by powering the device off completely and simultaneously holding the home button while plugging in the connector to the computer. **make sure to hold the home button until you see the restore logo come up on the screen**
    That should take care of the software issue for you, and relatively painlessly.
  • by PBRAYIU,

    PBRAYIU PBRAYIU May 1, 2010 12:25 PM in response to XPav
    Level 1 (0 points)
    May 1, 2010 12:25 PM in response to XPav
    Same thing's happening to me. I went ahead and did a restore. No luck. Any other ideas out there? Thanks.
  • by wartooth,

    wartooth wartooth Jun 7, 2010 7:03 AM in response to XPav
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    Jun 7, 2010 7:03 AM in response to XPav
    I had this same problem. I think it is because the iPad isn't registered (you have to be online when you first connected the iPad otherwise you probably skipped it like me).

    I just did the following which worked:
    unticked "Open iTunes when this iPad is connected"
    ejected the iPad
    quit iTunes
    disconnected and reconnected iPad
    restarted iTunes

    I got back to the "Register this iPad"
    Once registered it should act normal when connecting it again.
  • by applexis,

    applexis applexis Jun 11, 2010 7:56 PM in response to wartooth
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    Jun 11, 2010 7:56 PM in response to wartooth
    Thank you wartooth. That worked perfectly.
  • by h2hcoop,

    h2hcoop h2hcoop Sep 22, 2010 7:26 PM in response to wartooth
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    Sep 22, 2010 7:26 PM in response to wartooth
    thanks. this works for me as well. it was quite annoying and i'm glad i was about to find the answer.
  • by mreding,

    mreding mreding Mar 11, 2011 8:56 PM in response to wartooth
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    Mar 11, 2011 8:56 PM in response to wartooth
    I hope that the original person notates this as solved... because it is.

    Simply follow wartooth's advice above.

    Just in case it ever gets erased... do the following.

    Before following the below... please make sure you're connected to the internet!

    1) While the iPad is connected to your computer with iTunes open, on the Summary tab uncheck the box that says "Open iTunes when this iPad is connected."

    2) Eject (using the eject button) the iPad (don't disconnect the cord yet).

    3) Quit iTunes.

    4) Disconnect the cord now and reconnect.

    5) iTunes MAY restart at this point. If it doesn't, go ahead and start iTunes.

    When it asks, click Continue and follow the registration instructions.

    I don't know why this happened to my iPad (2). I just purchased it at an Apple store and had personal set up (just so I could go ahead and use it). For some reason I was never offered the opportunity to register in-store. This, however, has fixed the problem! Hope it helps others.
  • by stephanefromeuropeandchina,

    stephanefromeuropeandchina stephanefromeuropeandchina Nov 29, 2011 12:33 PM in response to wartooth
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    Nov 29, 2011 12:33 PM in response to wartooth

    Thanks a lot!

  • by karmapolice,

    karmapolice karmapolice Mar 17, 2012 9:51 PM in response to wartooth
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    Mar 17, 2012 9:51 PM in response to wartooth

    i had the same problem with my new ipad, and this fixed it.  thank you!  wish i had found this thread sooner...

  • by JKhal,

    JKhal JKhal Jun 15, 2012 2:37 PM in response to mreding
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    Jun 15, 2012 2:37 PM in response to mreding

    While my ipad is connected all I see is the "set up your ipad" screen... No summary tab

  • by varton,

    varton varton Jan 18, 2013 12:16 AM in response to XPav
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    Jan 18, 2013 12:16 AM in response to XPav

    Hi Friends.

    It worked me well with my corporate iphone 4S

    Thanks.

  • by Maan.appleipro,

    Maan.appleipro Maan.appleipro Jan 18, 2013 12:39 AM in response to XPav
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    Jan 18, 2013 12:39 AM in response to XPav

    go back and register your ipad again

    than it will work !

  • by Studio_two,

    Studio_two Studio_two Sep 15, 2015 2:21 AM in response to JKhal
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    Sep 15, 2015 2:21 AM in response to JKhal

    Same for me, all I have within iTunes 12.2 is "Welcome to you new iPad". It's an iPad2 that was working perfectly well last week (I've had it from new), but now not recognised. I just re-registered the device, but that had no effect.

     

    Any other thoughts would be most welcome.

  • by Studio_two,

    Studio_two Studio_two Sep 15, 2015 2:31 AM in response to Studio_two
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    Sep 15, 2015 2:31 AM in response to Studio_two

    Well, as an update to my last post, I took a gamble and chose "Setup new iPad", and that was basically it. Everything was there as before, and that seems to have solved the issue. I'm mystified, as I expected it to wipe the device and start anew.

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