7 Replies Latest reply: Jun 9, 2010 4:17 PM by Lyssa
Jayo83 Level 1 Level 1 (0 points)
Our cat chewed the past two power adaptor chords so we purchased the 60 W Magsafe Power Adaptor. We just got it today for our White Macbook 13" with 10.5.8 system. The green light was dim for a few seconds, then went bright green. However, on the screen it says "not charging", and the power source is the power adaptor. It says its not charging the battery but it must be because it was dead. It works with the new adaptor plugged in but when we take it off, it dies.

Did we get the wrong power adaptor? We checked online on this site and it said it was the right one. Please help.

Macbook 13 inch, Mac OS X (10.5.8)
  • 1. Re: 60W Magsafe workable with White Macbook 13"?
    Lyssa Level 6 Level 6 (15,515 points)
    Did you purchase the adapter from Apple?

    Are you near an Apple store so you could try an adapter there?

    ~Lyssa
  • 2. Re: 60W Magsafe workable with White Macbook 13"?
    Jayo83 Level 1 Level 1 (0 points)
    Yes we bought it online through Apple.ca. It said it was the right one for our computer. Unfortunately we are not close to an Apple as we live in the middle of no where. There are no apple outlets here.
  • 3. Re: 60W Magsafe workable with White Macbook 13"?
    Lyssa Level 6 Level 6 (15,515 points)
    Let's see how your battery is doing then.

    Open up System Profiler in Applications>Utilities. Click on Power in the left-hand pane. Copy the Battery information and paste it here.

    ~Lyssa
  • 4. Re: 60W Magsafe workable with White Macbook 13"?
    Jayo83 Level 1 Level 1 (0 points)
    THanks Lyssa! Here it is:

    Battery Information:

    Model Information:
    Serial Number: SMP-ASMB016-3881-1462
    Manufacturer: SMP
    Device name: ASMB016
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0200
    Cell Revision: 0102
    Charge Information:
    Charge remaining (mAh): 0
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 0
    Health Information:
    Cycle count: 752
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 8037

    System Power Settings:

    AC Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 5
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 5
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes

    Hardware Configuration:

    UPS Installed: No

    AC Charger Information:

    Connected: Yes
    Charging: No
  • 5. Re: 60W Magsafe workable with White Macbook 13"?
    Lyssa Level 6 Level 6 (15,515 points)
    There's the issue! Your battery is completely worn out. Take a look here:

    Charge remaining (mAh): 0
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 0
    Health Information:
    Cycle count: 752

    Charge remaining of 0 means the battery is completely drained. Full charge capacity of 0 means the battery cannot be charged. Cycle count of 752 means your battery has served you well and it's time for a replacement.

    The removable battery in a 13" MacBook is rated for about 300 cycles of good performance (maintaining 80% or more of the original capacity) before the health starts to go downhill. You have been lucky to get more than twice that out of this battery.

    A replacement battery should take care of your issues!

    In the future, avoid running on battery power if possible. Keep the power adapter connected at all times, and calibrate the battery once every 2~3 months.

    ~Lyssa
  • 6. Re: 60W Magsafe workable with White Macbook 13"?
    Jayo83 Level 1 Level 1 (0 points)
    Thanks so much for your help Lyssa, you were so helpful!
  • 7. Re: 60W Magsafe workable with White Macbook 13"?
    Lyssa Level 6 Level 6 (15,515 points)
    No problem!

    ~Lyssa