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Help: No sound after upgrading to Snow Leopord and more memory

2658 Views 9 Replies Latest reply: Jun 10, 2010 4:07 PM by custom mini RSS
Ottoman Calculating status...
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Jun 8, 2010 7:49 AM
My Mac Mini was previously running Leopard with 1GB memory. I finally got around to upgrading the OS to Snow Leopard and upgrading to 2GB of memory. I first installed Snow Leopard and everything appeared to go well (I can't remember if the sound worked though).

Two days later I installed the two 1GB memory sticks from Crucial.com. I did it myself and followed the excellent ifixit.com guide. I did everything by the book and I'm 99% sure I didn't disconnect any speaker cable.

Now the volume is grayed out (on the top menu bar) and when I click into "sound" it says "no output device."

Any idea how to get the sound fixed?

Thanks,
Ottoman
Mac Mini, Mac OS X (10.6.3), Bought Mac Mini in 2007
  • a brody Level 9 Level 9 (62,005 points)
    An Apple user since 1981, Mac OS X (10.6)
  • a brody Level 9 Level 9 (62,005 points)
    ughh...they changed the article and don't say what to open.

    The Audio Midi Setup application in Applications -> Utilities.
    Change the sound output frequency back to 48000 Hz or 48 kHz.

    Then reopen System Preferences -> Sound -> Output and select the output source you desire.
    An Apple user since 1981, Mac OS X (10.6)
  • a brody Level 9 Level 9 (62,005 points)
    Maybe it was switching it to a higher frequency that helped. I don't remember at this point. I just remember I had to switch the frequency.
    An Apple user since 1981, Mac OS X (10.6)
  • a brody Level 9 Level 9 (62,005 points)
    Apple does not have an e-mail. You can call 1-800-APLCARE.

    Mind you, if you don't purchase AppleCare after 90 days from date of computer's purchase, software issues are an extra charge. If you don't purchase AppleCare after one from date of computer's purchase, hardware repairs are an extra charge. AppleCare covers hardware for the most part during those periods as long you didn't damage it yourself. Remember this is a troubleshooting board, so you'll likely only see the issues, and not when people have had success as frequently.
    An Apple user since 1981, Mac OS X (10.6)
  • custom mini Level 2 Level 2 (330 points)
    I bet you forgot to re-connect the little ribbon connector at the back of the Mini just to the right (as you look at the Mini) of the sound jacks ! it's a lot easier to change the memory with this dis connected I once forgot about it in one of the many up-grades I did to my Mini - result I too had no sound. Sorry but you may need to take your Mini apart again to check.

    Custom mini.
    iBook G4 12", Mac OS X (10.5.8), iBook 12" 1.33 GHz : Mid 2005 : 1.5GB Ram : 160 Gb HHD : DVD-RW

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