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2658 Views 9 Replies Latest reply: Jun 10, 2010 4:07 PM by custom mini
Currently Being ModeratedJun 8, 2010 9:56 AM (in response to Ottoman)Yep, this is a common update issue:
http://docs.info.apple.com/article.html?artnum=300832An Apple user since 1981, Mac OS X (10.6)
Currently Being ModeratedJun 8, 2010 12:54 PM (in response to a brody)Yes, that sounds like exactly the problem. I clicked on the link, it describes the problem, but it doesn't say how to fix it??? Is there another link that shows how to fix it? I'm sure I'm missing something obvious.
Thanks for the help
-OttoMac Mini, Mac OS X (10.5.2)
Currently Being ModeratedJun 9, 2010 6:27 AM (in response to Ottoman)ughh...they changed the article and don't say what to open.
The Audio Midi Setup application in Applications -> Utilities.
Change the sound output frequency back to 48000 Hz or 48 kHz.
Then reopen System Preferences -> Sound -> Output and select the output source you desire.An Apple user since 1981, Mac OS X (10.6)
Currently Being ModeratedJun 9, 2010 10:41 AM (in response to a brody)In that article, I was a little nervous I was missing something very obvious (which has happened too many times in my life)! It was annoying they state the problem, but neglect to show how to fix it.
Thanks for telling me how to fix it. I'm at work (and the Mini is at home) so I'll try what you suggested and post an update.
-OttoMac Mini, Mac OS X (10.6.3)
Currently Being ModeratedJun 9, 2010 6:23 PM (in response to a brody)I tried your suggestion, but it didn't work. It was already set at 48k. Oddly, in the "Audio MIDI Setup" dialog box, the "Output" button is grayed out.
Probably more telling, is when I go into "System Preferences > Sound" it says "No output devices found" when I select the "Output" button. The "Input" button works fine (it's receiving sound from my webcam--I can see the led's move up and down when I talk).
Any idea why this might be happening?
-vMac Mini, Mac OS X (10.5.2)
Currently Being ModeratedJun 10, 2010 6:08 AM (in response to Ottoman)Maybe it was switching it to a higher frequency that helped. I don't remember at this point. I just remember I had to switch the frequency.An Apple user since 1981, Mac OS X (10.6)
Currently Being ModeratedJun 10, 2010 8:12 AM (in response to a brody)Can I call or email (or chat) with Apple to fix the issue, for free? I know I can take it to a Genius bar, but the nearest Apple Store is abotu 30 minutes from my house and, worse, I walk out of that store ready to sell my soul for an iPhone (and more recently, an iPad). Maybe they sprinkle their products on display with crack.Mac Mini, Mac OS X (10.5.2)
Currently Being ModeratedJun 10, 2010 8:21 AM (in response to Ottoman)Apple does not have an e-mail. You can call 1-800-APLCARE.
Mind you, if you don't purchase AppleCare after 90 days from date of computer's purchase, software issues are an extra charge. If you don't purchase AppleCare after one from date of computer's purchase, hardware repairs are an extra charge. AppleCare covers hardware for the most part during those periods as long you didn't damage it yourself. Remember this is a troubleshooting board, so you'll likely only see the issues, and not when people have had success as frequently.An Apple user since 1981, Mac OS X (10.6)
Currently Being ModeratedJun 10, 2010 4:07 PM (in response to Ottoman)I bet you forgot to re-connect the little ribbon connector at the back of the Mini just to the right (as you look at the Mini) of the sound jacks ! it's a lot easier to change the memory with this dis connected I once forgot about it in one of the many up-grades I did to my Mini - result I too had no sound. Sorry but you may need to take your Mini apart again to check.
Custom mini.iBook G4 12", Mac OS X (10.5.8), iBook 12" 1.33 GHz : Mid 2005 : 1.5GB Ram : 160 Gb HHD : DVD-RW