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1561 Views 2 Replies Latest reply: Jun 11, 2010 5:28 PM by Limnos
Sorry for your problem and I understand your feelings. Officially, though, Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications. It's your responsibility to make backup copies in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose your tracks. I make a backup of my purchases immediately after the download completes, since you never know when something might go wrong (I once had a power failure a half-hour after completing a very long document. With no backup, I was forced to start from scratch).
You can try contacting iTunes Store Customer Service (select the category and subcategory closest to the issue you're reporting) and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
Good luck.iMac Core i7 8GB ATI Radeon 4850, Mac OS X (10.6.3), Also: iMac 2.8 Core 2 Duo 24", IPad 16GB WiFi, Dell w/ Windows 7, Win XP via VM
The handy analogy is if you're walking somewhere and your CD falls out of your backpack do you expect to go be able to go back into the store where you bought it and have them give you a new CD? The information I have gleaned here is it is the record companies who make Apple pay for each download, hence the one download policy. If you want to mention to Apple they will be losing your business then you should contact them through [http://www.apple.com/feedback> - Apple products feedback links, since this is a user to user forum and there's no evidence Apple policy makers even read these posts.G4 Quicksilver 2x800 MHz 2x120 GBHDs 1.5GB RAM 10.4.11/9.2.2, 2 G3 beiges, IIci. iTunes 7.5, QT7, QTP2.5.1