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2330 Views 5 Replies Latest reply: Jul 9, 2010 11:32 AM by tlongacre
Currently Being ModeratedMay 9, 2010 11:25 AM (in response to Robbo2010)Try going to the podcast producer's website and see if you can download the files from there.
Podcasts don't come from Apple servers.
The fact that you can download BBC stuff, but not NYTimes, tells me there is some problem with the NYTimes servers. Same with Airplane Geeks. Try getting it from the Airplane Geeks website - their URL is listed on the itunes podcast page. Does that also time out during the download, without itunes even involved?iMac 10.5 or WinXP SP3, Other OS, external hard drive, color U2 iPod, 1G shuffle, 2nd gen Nano
Currently Being ModeratedJun 14, 2010 9:57 PM (in response to Katrina S.)Thanks for the reply but I really don't believe this problem has to do with the podcast producers' websites. This has happened with three totally different podcasts over the past weeks.
To reiterate, it doesn't happen every time; only with some specific podcasts ie it may happen with a BBC News podcast today but tomorrow's edition will download just fine.
When it does happen, the podcast partially downloads, but stops with the error. No matter what I do after that (delete the partial file; unsubscribe and re-subscribe to the podcast) it will not get beyond the same point in the file.
e.g. the other morning it was:
BBC Documentary downloaded fine 10.8M
NYT Tech Talk stopped after 29.9M of 32.4
Stuff You missed in history class 12.3M fine
BBC Global news: stopped after 5.3M of 11.5
The other BBC Global news for today downloaded fine: 12.4M
This problem also has NOTHING to do with file size. It's infuriating.
Also: This occurred on both my old XP machine and my brand new Win7 machine at home. I was able to download the same podcasts using my XP machine at work.Windows XP Pro
Currently Being ModeratedJun 15, 2010 12:59 PM (in response to Robbo2010)
Thanks for the reply but I really don't believe this problem has to do with the podcast producers' websites. This has happened with three totally different podcasts over the past weeks.
But as Katrina says, the Podcasts don't come from Apple servers. In addition, it's immaterial where the fault lies as far as you're concerned, what is relevant is that there is a problem - and the best way to address that really is to contact the Podcast's producers, since it will be their responsibility (and in their interest) to get the problem fixed.
If you contact them - they'll then know there is a problem. Since they know how their Podcast feed is supposed to work, they can determine where it's not working now and get the relevant person to fix it. In the meantime, try Katrina's suggestion and try to download the Podcasts directly form the producer's website.
PhilPC, Windows XP, 160GB Classic iPod and iPod Touch
Currently Being ModeratedJul 2, 2010 8:36 PM (in response to Robbo2010)I produce the Airplane Geeks podcast that Robbo2010 seems to have problems downloading. Now, I know a lot more about audio content production than I do about iTunes, so I can't offer a solution. The best I can do is provide more information and maybe someone smarter than me knows what question to ask next.
Recent podcast episodes are hosted on Libsyn.
The RSS feed is through Feedburner.
Wordpress uses podPress plugin.
I don't have any reports of others having the same problem.
I confirm the feed is working after each episode is posted by download through iTunes.
All of the episodes I download do so fully.
That's it. If anyone knows how I can help my listener resolve this, I'd be grateful.Windows 7
Currently Being ModeratedJul 9, 2010 11:32 AM (in response to Max Flight)This is not a podcast issue. I have this same problem with sporadic episodes of a few podcasts, with one app update from the App Store and now with the Voice Over add-in for my Shuffle. Some podcasts come down fine. All but one song of an album downloaded fine. Many app updates downloaded fine. But some are stuck and no manner of deleting the temp files, unchecking proxy settings or even deleting the iTunes prefs xml file have helped. I sure wish someone from Apple would address this. Definitely seems somehow related to iTunes 9.2 and iOS4, but perhaps that's just circumstantial?Windows 7