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Unlimited plan on iPad 3G

50666 Views 252 Replies Latest reply: Jul 6, 2010 1:54 PM by jweisen RSS
  • hele425 Calculating status...
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    Jun 13, 2010 8:47 AM (in response to Btruppert)
    I hope you do get your unlimited plan. However, you mentioned that you ordered it at the Apple Store. Was that a retail store? It's quite possible that if you didn't order it from the "online" store the product you received was not updated to reflect all three of the plans. It states quite clearly that the order has to be from the online store. Good luck!
    imac
  • jdnedge Calculating status...
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    Jun 13, 2010 12:47 PM (in response to hele425)
    I ordered it from Apple's Online Sotre
    Apple has been great, best customer service I have ever dealt with but still cannot get issue fixed.
    AT&T has given a million excuses and even after a conference call between Appl, AT&T and myself the issue should have been fixed last week but still nothing. Apple called me Friday night and we decided to wait until Monday to contact AT&T.
    The last thing AT&T said Wednesday night was the reason I had not heard was that the ticket was just sitting there and had not been forwarded to the proper person. I was told that the proper person was the one we were speaking on the conference call with and the issue would be handled immediately, no word since from AT&T.

    Message was edited by: jdnedge
  • Falcon1272 Calculating status...
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    Jun 15, 2010 1:11 PM (in response to georgia taylor)
    I just pickup my 64gig 3g at best buy and the unlimited still available when I sign up through iPad for 29.99
    Air, Mac OS X (10.6.3), Mini, iMac
  • Rusty1492 Calculating status...
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    Jun 17, 2010 12:25 PM (in response to jdnedge)
    I hope jdnedge let's us know if he was able to get AT&T and Apple to resolve his problem and sign him up for unlimited data.
  • cool_joe Calculating status...
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    Jun 17, 2010 4:03 PM (in response to georgia taylor)
    I think whoever order through apple website will get the unlimited plan. I ordered mine on June 6 from apple's website. Still waiting. They said shipping date is June 21. We'll see how it goes. I hated second generation of iphone so I gave to my friend after 2 month of use. I wish this doesn't let me down like Iphone did. I liked the phone but not service!
    i7, too many
  • Phil_Murray Calculating status...
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    Jun 17, 2010 8:19 PM (in response to cool_joe)
    I ordered mine from the website on June 3 and it arrived this morning. It actually shipped and arrived 2 business days earlier than the original dates.

    One of the very first things I did was sign up for the unlimited plan which was there as expected. I thought there was a problem after multiple attempts to submit my credit card. I knew the number, name, etc. were correct after checking very closely. Turned out my dyslexic mind had switched a couple of numbers for the authentification code! After I fixed that, sign-up was quick and painless.
    iPhone 3Gs, iPad 3G, iPhone OS 3.1.2
  • Craig Baron Level 3 Level 3 (680 points)
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    Jun 17, 2010 9:10 PM (in response to georgia taylor)
    I bought one at best buy last week and activated the unlimited plan on 6/15 with no problem.
    MacBook Pro, Powerbook G4, 2 Minis, iPad, iphones 3GS, 3G, ipod Touch, Apple TV, etc., Mac OS X (10.6)
  • BBates25 Calculating status...
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    Jun 18, 2010 3:36 PM (in response to georgia taylor)
    I purchased my iPad through a third party and was able to choose the unlimited plan last night. I wonder how Att is handling this. Maybe they are giving us a window until the end of June to decide?
    MBP 2009, Mac OS X (10.5.7)
  • rampras Calculating status...
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    Jun 21, 2010 6:32 AM (in response to georgia taylor)
    Ordered on 4th, Shipped on 17th , Received Today (21 June). I am not able to activate the unlimited plan ...
  • Shaun Breen Calculating status...
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    Jun 21, 2010 6:56 AM (in response to rampras)
    Pretty much the same here. Ordered an iPad on the 4th, shipped on the 16th, received this morning (21st), and the unlimited plan is not an option. Only the 250 MB and 2 GB plans show up. Is there still a way to get the unlimited plan?
    iPad Wi-Fi + 3G 64GB, iPhone OS 3.1.3
  • Eliot Spencer Calculating status...
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    Jun 21, 2010 7:51 AM (in response to Shaun Breen)
    Same here! Arrived today with no unlimited plan offered. I will be big league ****** if I ordered this **** thing before June 6 and now cannot choose the unlimited plan as promised. 2GB is nothing and will barely last me a day or two.

    I'm currently on the phone with AT&T and the guy (in India) is not being very helpful. I might well be returning this device today. Anybody have any suggestions.
    G5 SP 1.8 80GB 512MB
  • BrianSchell Calculating status...
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    Jun 21, 2010 8:00 AM (in response to Eliot Spencer)
    Same here. Ordered on the 6th, arrived on the 21st.

    Two options only. I'm not sure what I want to do now. I do NOT want to have to get on the phone to deal with this, as I know there's going to be a runaround.

    Yes, I DO blame Apple for this. There's no way they couldn't have known about this ahead of time.
    iPad 3G 32Gb, iPhone OS 3.1.3
  • Dilrod Calculating status...
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    Jun 21, 2010 8:07 AM (in response to Eliot Spencer)
    Let me know how things go. I also ordered mine on June 4th, and it arrived this morning with no option for the unlimited plan. I only ordered then because of wanting the unlimited data.
  • Mykll0 Level 2 Level 2 (255 points)
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    Jun 21, 2010 8:22 AM (in response to Dilrod)
    Crossing my fingers for you guys that you get it settled quickly. But, then again, this is corporate America.
    iPhone 2G, iPhone OS 3.1.3, Intel iMac OS 10.5.8, iPad 3G 64GB
  • GuyD770 Calculating status...
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    Jun 21, 2010 8:53 AM (in response to Eliot Spencer)
    I'm in the same boat. About to start the LONG process of getting AT&T to honor their commitment.
    Mac OS X (10.6.4)
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