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Installing 4.0: It has taken 1 hr to backup and not done yet?

55474 Views 190 Replies Latest reply: Aug 13, 2010 6:06 PM by Stacey Evanshine RSS
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bramfoto Level 1 Level 1 (15 points)
Currently Being Moderated
Jun 21, 2010 11:26 AM
I downloaded IOS 4.0, no problem;

But as the first task, it is backing up and it is almost one hour?

Of course, I already backed up before I downloaded.

Anyone have a similar experience?
Apple 2.4, 13" MacBook Pro, Mac OS X (10.6.4), iPhone 3G, 20" Cinema Display
  • Chris Mercer Calculating status...
    Me too. > 1hr and no progress for a while. Not sure what it's doing.

    Does anyone know if you can skip this backup, as I've backed up already?
    iMac 20" 2.4Ghz / 2GB / 320GB -- MacBook Pro 13"-- iPhone 3G, Mac OS X (10.6.2), Dual Screen (Extended Desktop)
  • Matt Brown3 Calculating status...
    Yes, it's taking me a long time to backup. I already sync'd and backed up before I downloaded the update.
    Macbook Pro, Mac OS X (10.6.2)
  • mdcosta911 Level 1 Level 1 (10 points)
    Using the newest OS X update, the newest iTunes update, and a backup from a 3GS?
    MacBook 2.2 dual-core, 2gb ram, Mac OS X (10.6.4)
  • scsutke92 Calculating status...
    i am also having the same issue. It looks as though it is sitting at the backup part, even though I synced and backed up before hitting the update button. Is this something wrong with the update or because everyone is updating at the same time?
    Dell, Windows 7
  • Matt Brown3 Level 1 Level 1 (15 points)
    Yes, I'm running the newest Mac OS, the newest iTunes, and have backed up and synced my 3G before I downloaded the OS4.
    Macbook Pro, Mac OS X (10.6.2)
  • Pongify Level 1 Level 1 (40 points)
    Same here, I cancelled the backup thinking that it would go straight to installing instead I had to start the whole process again.

    Going to leave it alone while I watch Spain vs Honduras
    Macbook MB062B/A, 2 GB of RAM, Mac OS X (10.6.3), iPod Classic, iPhone 3G/OS 3.1.2, Time Capsule 1TB Slim Dualband, iPad
  • Chris Mercer Level 1 Level 1 (10 points)
    Hi all,

    FYI I have an iPhone 3G running on the latest version of iTunes on the latest newly-updated version of Mac OS X.

    It's been backing up for over an hour.

    After a bit of digging I've found that loads of people are having this issue. It actually IS doing something, but either the status bar isn't updating properly or for some reason it is actually going very very slow.

    I've found something reassuring, but before you follow any instructions please read them all before doing anything.

    To make sure that it is doing something, you can go to finder, and go to this path:

    your username
    Application Support

    Go into List View and order by Date Modified. You'll see a folder with a very recent time there. If you click the disclosure arrow (the arrow to the left of the folder name) you will see a list of files and you will see that stuff is happening.

    Be VERY VERY careful with the files and folders here, if you muck about you'll kill all your backups.

    You can also right click the folder name and choose Get Info to see the file size going up. For example on mine, it's been updating for about an hour and it's done 168.4mb.

    If anything else interesting happens during my upgrade experience I'll update here.


    iMac 20" 2.4Ghz / 2GB / 320GB -- MacBook Pro 13"-- iPhone 3G, Mac OS X (10.6.4), Dual Screen (Extended Desktop)
  • agent_s87 Level 1 Level 1 (45 points)
    Everything you said is just happening, but this is NOT normal!!! unless it is backing up EVERY SINGLE item on the phone?? or maybe the update itself is messed up??
    MacBook Pro 13" - 2.53 GHz - 500 GB HDD, Mac OS X (10.6.2), Magic Mouse - iPhone 3G  16 GB (Black)
  • mdcosta911 Level 1 Level 1 (10 points)
    bramfoto wrote:
    YES, Itunes 9.2, but using a 3G. Do you think it matters? How did yours go?

    Not sure, I'm at work, I'll check the update out later though.
    I'm not surprised, though. I've done a ton of backups/restores over the past few years and its gotten exponentially faster, but I still find that if you go a few days/weeks without doing a regular sync, than it can take quite a few minutes. And my 16gb phone is completely filled to the brim so a restore for me may take a good hour or so. I will be upgrading to the 32gb White iPhone 4 this summer.
    MacBook 2.2 dual-core, 2gb ram, Mac OS X (10.6.4)
  • Wunk Level 1 Level 1 (0 points)
    Same here, newest iTunes, iPhone 3G, backup process before the update is taking ages to complete, been at it for 30 minutes now and the progress bar is at 3% or 4%

    Not sure what's going on here..
    iMac 24", iPhone OS 3.1.3
  • Dan the Mac Doc Level 1 Level 1 (10 points)
    same happening here on my iPhone 3G when trying to update from my 10.5.8 G5 box... let it go for an hour before restarting it, now it's moving at the same awful pace as before.

    any ideas on how to fix this??
    PowerMac G5 Dual 2.0 GHz, MBP 2.4 GHz (15"), iPad 64gb, Mac OS X (10.5.8), iPhone 3G (16gb, Blk); iPhone 8gb; iPod 5.5g 80 gb, iPod Shuffle 1gb (1st gen)
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