Skip navigation
This discussion is archived

PDF attachments  OS.4.0

3122 Views 12 Replies Latest reply: Jul 11, 2010 12:56 PM by rocklebee RSS
Sveeny Calculating status...
Currently Being Moderated
Jun 21, 2010 1:33 PM
Hello,

since upgrading to OS.4.0 pdf attachments of incoming mails are not shown correctly. Either only the first page of the document is shown directly in the email or a little "?" is shown. Is this a new preview function, which does not really work ?? How can I disable this preview / change this to old behavior, like the other attachments.

b/r

Sveeny
3GS, iOS 4
  • vaevictis Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 21, 2010 2:17 PM (in response to Sveeny)
    had this problem on the iPad; it was caused by the Stanza app. haven't tested on iPhone yet
    Asus G73H, Windows 7
  • vaevictis Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 21, 2010 5:07 PM (in response to Sveeny)
    well, I've got this problem also and Stanza isn't the issue; and I don't have quickoffice.
    Asus G73H, Windows 7
  • hookem92 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 21, 2010 7:10 PM (in response to Sveeny)
    I deleted Stanza and Mobile Toolz (thinking it could be a potential problem) but I still cant view PDF attachments. I also can't view a xls file or a doc file. All I get to see is the first page of any attached document. It is a little frustrating. Any ideas?
    iPhone 3GS with iOS 4, Mac OS X (10.6.4)
  • Ale1 Calculating status...
    Currently Being Moderated
    Jun 22, 2010 2:53 PM (in response to Sveeny)
    I had the same problems. Fixed, for now, restoring the iphone and deleting Stanza.
    MacBook 13" 2GHz 2GB, Mac OS X (10.5.8)
  • Vince5 Calculating status...
    Currently Being Moderated
    Jun 22, 2010 5:29 PM (in response to Ale1)
    I've gone through the process of deleting so many apps from my iPhone yet still no resolution.

    This is a bug that Apple needs to fix ASAP. They should also be telling people something about it so there are not 1000's of people trying different BS work-arounds that DON'T WORK.
    iPhone 3GS, iOS 4
  • LA Rand Calculating status...
    Currently Being Moderated
    Jun 30, 2010 11:52 AM (in response to Sveeny)
    Bump. I have this problem too. OS 4! Why?!?
    iOS 4
  • ivan54 Level 3 Level 3 (860 points)
    Currently Being Moderated
    Jun 30, 2010 12:48 PM (in response to Ale1)
    What version of Stanza do you have?

    They have a new version, Stanza 3.0.3 that's supposed to work.

    ivan
    Mac OS X (10.4.11)
  • homer_joe Calculating status...
    Currently Being Moderated
    Jul 2, 2010 8:24 AM (in response to Sveeny)
    I have the same issue. Only able to view the first page of PDF's, nothing more.
    It is very frustrating.

    +However, I have received word documents, and I am able to open them up normally (pre-iphone os 4.0 upgrade style).+

    I do not wish to attempt to remove stanza as I have bookmarks, downloaded books, and I don't want to risk losing all of the information. (plus some replies have stated that deleting stanza doesn't solve anything).

    I have upgraded my Stanza version to the latest - yet still no resolution.
    Hopefully someone/apple comes up with a fix/workaround real soon as this is becoming quite absurd.
    iPhone 3GS, iOS 4
  • digitalFlack Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jul 2, 2010 9:15 PM (in response to Sveeny)
    Bump

    I've removed Evernote and Notelife, don't use Stanza, have iBook - still cant see anything past the preview pic on the pdfs in the inbox.

    I can't see anything else that uses pdf.
    2* MacBook Pro Duo w/4GB; 3* MacBook w/2GB; 2 * iPhone 3GS, Mac OS X (10.6.4), Time Capsule, WD 2TB MyBook and LaCie 1TB Porsche; HP OfficeJet 8500, Uverse
  • digitalFlack Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jul 4, 2010 10:24 AM (in response to digitalFlack)
    I picked up an iPhone 4 yesterday, did a backup and restore to the new phone and the inability of iOS to read the pdfs disappeared on the iPhone 4. I had previously done a complete backup and restore on the 3Gs and still could not read the pdfs (they appeared as an embedded pic in the email, not as an attachment.)

    I didn't change anything else from the 3Gsto the 4 and have no problem reading the pdfs as attachments on the 4.

    I think the ball is in Apple's court.
    2* MacBook Pro Duo w/4GB; 3* MacBook w/2GB; 2 * iPhone 4; 1 iPhone 3Gs, Mac OS X (10.6.4), Time Capsule, WD 2TB MyBook and LaCie 1TB Porsche; HP OfficeJet 8500, Uverse
  • rocklebee Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jul 11, 2010 12:56 PM (in response to digitalFlack)
    i finally got it to work. i went through all my apps and tried to think of anything that could interfere, including iBooks, and removed them using iTunes. I then hard reset my phone and checked to see if i could at least view them as i used to (iBooks) and i was. i then put iBooks back on my phone, checked a PDF in mail and was able to quicklook it or open in iBooks. i was able to then add the other apps back with out losing the functionality.

    apps i removed to get it working:

    Stanza
    AirSharing
    EasyTask
    Bump
    Photoshop Mobile

    hope this helps
    MacBook Pr0 2.33 intel, Mac OS X (10.6.4)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.