8 Replies Latest reply: Jun 23, 2010 8:22 AM by Mattlaw
michl7of9 Level 1 Level 1 (0 points)
Finally got my iPhone 4 pre-ordered around 1130 last night (eastern time) and just noticed the infamous "Ships by July 2nd, Delivers July6-8". Ok, I guess I can understand the demand exceeded supply. But, come on. I "Pre-ordered" a phone for delivery almost *2 weeks after it becomes available*?

It sure feels like a bait and switch to me, but I guess now that Apple has my money, I am pretty much locked into when ever my "pre-ordered" phone gets here. Lets hope it is before *Labor Day*.

Macbook Air, Mac OS X (10.5.1)
  • 1. Re: Why does this feel like "bait and switch"?
    dwb Level 7 Level 7 (20,200 points)
    I understand your pain - getting mine ordered at 7:30 EST it feels like there must be some sort of mistake - it couldn't have happened. (But I got a confirmation email from Apple so it did.) But bait & wait isn't what Apple wanted, I think. It was in Apple's best interests for yesterday to go smoothly and for everyone in the first day of pre-ordering to get their phone. That it didn't happen isn't good PR. That's my take, anyway.
  • 2. Re: Why does this feel like "bait and switch"?
    michl7of9 Level 1 Level 1 (0 points)
    Oh, I hear ya. And if I blame anyone, it is AT&T for the problems yesterday. It just irks me that after all the trouble I went to yesterday, then to be told it was basically meaningless (because we aint gonna see a phone till 6 July, well after the release). This I blame on Apple. They should have known there was going to be a high demand and had sufficent stock to cover the orders.

    I suppose my angst will be assuaged when Apple wont have any "4s" in any of the stores...
  • 3. Re: Why does this feel like "bait and switch"?
    Tamara Level 6 Level 6 (13,730 points)
    What is with the childish "bait and switch"? Apple never promised that pre-ordering guaranteed a June 24th delivery. Your card doesn't get charged until the product actually ships so Apple does NOT have your money.
  • 4. Re: Why does this feel like "bait and switch"?
    AvgGuy Level 1 Level 1 (35 points)
    dwb wrote:
    I understand your pain - getting mine ordered at 7:30 EST it feels like there must be some sort of mistake - it couldn't have happened. (But I got a confirmation email from Apple so it did.) But bait & wait isn't what Apple wanted, I think. It was in Apple's best interests for yesterday to go smoothly and for everyone in the first day of pre-ordering to get their phone. That it didn't happen isn't good PR. That's my take, anyway.


    They don't give a rat's behind about so called bad PR. They don't care that I (or you) spent 11 hours trying to order their product, in fact it's probably an ego boost to them that we wasted our day doing that. Steve is laughing his skinny jeaned butt off at all of us and counting his money.

    Remember, ANY press is good press.....

    Message was edited by: AvgGuy
  • 5. Patience.....
    ctter Level 2 Level 2 (190 points)
    So some people are not going to get their iphones until July 6th. That is only two weeks later. Why do you have to get the iphones immediately. You can't wait for two weeks?
  • 6. Re: Why does this feel like "bait and switch"?
    MacJojo Level 1 Level 1 (80 points)
    Yup,


    My receipt says "Delivers on June 24th" and the confirmation email says "ships by July 2nd." If you ask me, that isn't very good business at all. If you promise one thing, deliver it; otherwise, don't promise it.
    Absolutely ridiculous.


    Jesus
  • 7. Re: Why does this feel like "bait and switch"?
    MacJojo Level 1 Level 1 (80 points)
    Oh yeah,

    I made the post right above this one and just now (one day before release) my iPhone 4 arrived. Apple has a masterful way of making even the slightest criticisms pale in the face of action. Thank you, Apple, for making me look like a fool.

    Jesus
  • 8. Re: Why does this feel like "bait and switch"?
    Mattlaw Level 1 Level 1 (0 points)
    I don't think "bait and switch" means what you think it means (and the order page clearly stated on what date the pre-ordered product would be shipped prior to your ordering).

    Yes, it's a "pre-order" if the product has not yet been released.