Q: itunes credit card fraud

I was hit by the "In App" purchase of FriendCaller for 8 transactions today, total of $480. I'd like to see that Apple is doing something to look into FriendCaller or determine what's happening.

This will seriously limit my App store purchases if they aren't going to take any accountability for allowing all of these transactions to go through unchecked.

It seems Wells Fargo was smart enough to detect it and call me - maybe someone at Apple could?

There is no option to pick none if Itunes claims you owe them money for charges that didnt clear, though.

There is no option to pick none if Itunes claims you owe them money for charges that didnt clear, though.

Correct. You need to input a valid credit card to pay for those purchases then you can select none.

I have never used itunes, BUT my credit card was attacked yesterday by itunes and they tried to charge over $300 to my credit card. I tried to set up an itune account about June 1st, but I could never get to the itunes store, kept saying could not open the store. I cancelled everything, after trying to get itunes downloaded for hours. Yesterday things started to get charged to my account. Thank God I have a great CC company. They cancelled my card at once and will be sending me the papers I need to file charges to get my money back. So I got on line to see what was in my itunes account (which should have been cancelled) Only thing that was the same was my email address, password was different, birthdate was different. When someone went into a closed account and reopened it with different information except for the credit card and email address that should have been a red flag. And for those of you who say I should have seen something in my email, my Mother passed away last week and I haven't been on line at all during the last week. It has to be someone in the loop to see which accounts are not used and they believe they will be the easy ones. It appears even when you cancel an account you don't use they still keep it, or someone in the company does.

I woke up this morning to a call from Bank of America...my credit card company. Almost $5000 worth of charges. The card account was immediately terminated. My concern is with I-Tunes. There is no customer service so I sent two emails. The charges stemmed from 6/24/2010 ($1023) and today; it definitely appears to have come from someone hacking the I-Tunes account. As someone stated (and I hope this is correct), it is between my bank and I-Tunes. BTW, I haven't used my account since last May.

The seller of all transactions was Lae Lee. Does anyone else have a connection or evidence of such a name?

This is the best. After they charged my account with all those charges, I tried to check out some of the charges to see what they were, I was informed that I cannot check out anything becauae I don't have itunes downloaded. How could I have ordered anything since that is the case. They need to investigate since I had never used itunes and its not even on my computer. Waiting for their reply.

If you have never downloaded iTunes or opened an account, then, it follows that the thieves did not get your information from iTunes.

The seller of all transactions was Lae Lee. Does anyone else have a connection or evidence of such a name?

*Lae Lee* is the seller of game "Haypi Kingdom" in the iTunes store.

I tried to open an account. It took me through all the steps, then it asked for CC information, I started NOT to finish bUt itunes is supposed to be a very good company. After giving them all the information I tried to go to the itunes store it told me I needed to download it again as something had gone wrong. I spent about 2 hours trying to get to an itunes store. I finally gave up and cancelled all my information ( so I thought) Then the charges started coming in about 3 weeks later. Also itunes is the ONLY company that I used that card with online. Someone is getting the card numbers from itunes somehow!!!

Or, if you used the credit card somewhere else, information could have been stolen from there. My bank once replaced my debit card because some records from a supermarket chain where I had shopped were compromised. Online use is not the only way your information can be stolen.

Same thing here this morning - call from Bank of America that they have shut down my credit card after over $4000 was charged for itunes purchases over the weekend.

Way to go Apple.....looks like this has been going on for weeks from the looks of the posts I've been seeing. Couldn't you have at least let us know there was a problem and we should change our passwords or check credit cards?!?!?!

Same thing here. $1000 fraudently charged to my iTunes account. Apple won't close my account because they say I still owe them money (since I cancelled my card before the thieves stopped buying stuff).

< Edited by Host >

Got hit for over $200 over the weekend. Apple refuses to help or answer questions over the phone. I sent the email form that is supposed to take 24 hours for a response. It has been 72 hours and nothing. What the **** is Apple doing? I can't use Itunes at all now do to the pending charges on the CC that got canceled. Nice work Apple.

I had over $900 charged to my card on July 1. Apple has NO CUSTOMER SERVICE. What I learned from over 2 hours on the phone and on hold was that they pass the buck and refuse to try to help you. What kills me is that there is that unless you email, it is VIRTUALLY IMPOSSIBLE TO GET CUSTOMER SERVICE FROM THIS COMPANY.

I wanted to know why they charged my card but there was no transaction showing up in my itunes account. The girl on the phone was apparently talking to someone, but she was just someone from iphone support, and REFUSED to let me talk to an itunes person. When I asked for a supervisor, after 15 minutes on hold a guy came on who gave me a phone number for my bank to call - WAS IT A FRAUD PREVENTION DEPARTMENT? NO - IT WAS THE AUTOMATED VOICE TELLING YOU TO GO TO APPLE.COM/SUPPORT --- LOL ---WHAT A BUNCH OF LOSERS.

YOU LOST ME AS A CUSTOMER FORERVER WITH YOUR ****** SERVICE, APPLE.