1 4 5 6 7 8 Previous Next 161 Replies Latest reply: Sep 11, 2012 7:30 AM by abraxxa Go to original post
  • 75. Re: Flawed screen - can I keep the flawed one till the new one arrives
    ianchris Level 1 Level 1 (0 points)
    The important question for me is:

    Do I have to send the flawed iPhone4 back and wait (probably weeks) for the new one to arrive, or will I be able to keep the flawed one and send it only back when the new one arrives?

    Does anyone have a clue

    thanks
  • 76. Re: Flawed screen
    szstudios Level 1 Level 1 (0 points)
    Engadget is reporting that it has to do with the bonding agent and spots disappearing after fully evaporated;

    Apple is using a bonding agent called Organofunctional Silane Z-6011 to bond the layers of glass. Apparently, Apple (or more likely Foxconn) is shipping these products so quickly that the evaporation process is not complete. However, after one or two days of use, especially with the screen on, will complete the evaporation process and the yellow "blotches" will disappear. How do I know? I was involved in pitching Z-6011 to Apple.

    http://www.engadget.com/2010/06/24/iphone-4s-yellow-spot-issue-goes-away-with-a- bit-of-time/
  • 77. Re: Flawed screen
    viapicante Level 1 Level 1 (0 points)
    noticed this last night after using the phone for about 6 hours yesterday. I honestly thought mine was one in a million until I hopped on the forums. now that I see I am not alone, I will wait to find out from the rest what can happen as a result, rather than waste my time trying to fix a problem that looks like it might fix itself.
  • 78. Re: Flawed screen
    Jerry Barrow Level 1 Level 1 (30 points)
    Got my iPhone 4 yesterday and after a couple hours of fiddling with settings, syncing, etc. I also noticed the faint orangish blobs at the bottom of my screen and across the bottom, thought it was just my eyesight going... then I managed to take some snapshots with my iPhone 3G and realized it wasn't my eyes... if it eventually disappears over time, I'm not going to worry. It doesn't interfere with anything visually (yet) as it's at the bottom. Unless it spreads...
  • 79. Re: Flawed screen
    retiarius laboratories Level 1 Level 1 (10 points)
    Further, the veracity of the posting would not be difficult to prove
    by an intrepid reporter -- just call up Dow Corning to ask whether
    the color properties (they advertise "colorless" to "very pale yellow")
    differ when wet or dry. From Google search, it's intriguing to find
    tidbits about chemical structure, product information ala:

    https://www.xiameter.com/EN/Products/Pages/ProductDetail.aspx?pid=02649659&lir=X 870

    the existence of Chinese suppliers of "equivalent" compounds (hmm....):

    http://www.made-in-china.com/showroom/nanjing-lipai/product-detailcMhQbXwlEPWU/C hina-Silane-A-1100-KH-550-.html

    APHA "yellowness scale" color testing

    http://www.hunterlab.com/appnotes/an05_03r.pdf

    etc. Have at it, instant experts!
  • 80. Re: Flawed screen
    David. Level 4 Level 4 (2,145 points)
    I saw that too and wouldn't believe the explanation without waiting for time to prove those claims to be true.. It sounds more like something to calm the apple faithful, more than anything based on fact.
  • 81. Re: Flawed screen
    Alesiom Level 1 Level 1 (0 points)
    This might interest you:

    http://www.loopinsight.com/2010/06/24/possible-explanation-for-the-yellow-screen -iphone-4/

    I do not have one and have no idea about if this could be the problem, I just taught you could try to use it for 24-48h and see if it gets better
  • 82. Re: Flawed screen
    Samantha Dow Level 1 Level 1 (40 points)
    Yes. This is the same message that has now been posted in multiple places around the web (including three times in this very thread). Not additional confirmation.
  • 83. Re: Flawed screen
    Cpl BadBoy Level 2 Level 2 (220 points)
    Wow, whilst I havent seen any blotches on my screen I am receiving a new iPhone tomorrow due to the fact there is dust underneath my screen.

    Spoke to Apple UK today and the advisor was extremely helpful. He said for 600 bucks I should expect to receive a perfect phone. Theres one in the post. Excellent service by Apple. Fingers crossed that its ok.
    As for the adhesive evaporation I would imagine that it is indeed the cause and hopefully for many in a few days time it will disappear.

    Having heard from the poster here who knows about adhesive it I would take take it as a good sign that everything will come good in 48hrs.

    The phone is phenomenal FWIW.
  • 84. Re: Flawed screen
    cocktail5555 Level 1 Level 1 (50 points)
    I have a 32gb and have this problem as well. I have a small yellow circle at the bottom of the right side. It's not that noticeable but still bothers me. I'll be calling apple too but I think it will be some time before they will have replacements for us.
  • 85. Re: Flawed screen
    Cpl BadBoy Level 2 Level 2 (220 points)
    Hopefully not. I was told within 2 days and definitely by Monday but because it was before 1600hrs when i sorted it out the Apple advisor was very adamant that it would be tomorrow! Ill keep the forum posted if it does arrive!
  • 86. Re: Flawed screen
    iphonetech0001 Level 1 Level 1 (5 points)
    omg..you're crying about a yellow blotch

    People are dying acrosss the world
    and your complaining about a yellow blotch

    nice
  • 87. Re: Flawed screen
    segan Level 1 Level 1 (0 points)
    Day 2 with the iPhone 4. The yellow spot is much less visible than yesterday. I can barely see it today. Hope the trend continues.
  • 88. Re: Flawed screen
    elitemrp Level 1 Level 1 (0 points)
    Hopefully it goes away by itself because I just got off the phone with support and they weren't too helpful.

    They asked where my local UPS store was, put me on hold, came back with a repair order ID# and asked me "so are you all set?".

    So I asked "umm so you'll be sending me a new one with instructions on sending this back" and the lady was like "no, you go to the ups store and give them that ID and they'll ship it back".

    So I said I cannot be without a phone, I need a replacement so she said I should go to the Apple store and ask for an advanced replacement. I asked if that would be my new phone or if it was just temporary until mine is fixed and she said it's temporary.

    I can't go to my local Apple store because it's too far and I'm not sending a brand new phone in for "repair" because who knows what I'll get back. I just want a brand new replacement and to send this one back and forget about it.

    So hopefully that chemical is the issue and it goes away otherwise I'm stuck with orange blobs and disappointment and hoping it doesn't get worse over time.

    Sigh.
  • 89. Re: Flawed screen
    mwm Level 1 Level 1 (5 points)
    I don't believe it's a temporary issue, at least in my case.

    I received my phone on tuesday and it had the yellow spot right out of the box.
    the phone was warm already after being inside the FedEx truck all day...
    I believe it's heat related as the yellow spot is gone if i leave the phone alone for a while (overnight or for 30 minutes or so).
    However it's back in its place, big and yellow, after i use the phone for 5 minutes or so.

    I have an appointment with a genius tomorrow.
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