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Why so many issues?

2884 Views 25 Replies Latest reply: Jul 1, 2010 2:10 PM by pberk RSS
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WyseOne Level 1 Level 1 (5 points)
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Jun 25, 2010 7:26 AM
Why is it that every iPhone or Apple product that hits the market after so many months of testing has so many issues?

I think Apple needs to have an internal screening process for which engineers test the new products, maybe leave out the ones that go to the bar and get drunk and forget the product they are suppose to be testing.

I do not see other companies of this caliber have problems with every single product that is released. Sure some, but not all.

Cracking plastic on 3G, wait a year and bring out the 3Gs with the same plastic, there is something seriously wrong with that alone, simply genius. Not to mention the MacBooks used the same plastic and had the same cracking years before the iPhone 3G came out.

Now the iPhone 4 with reception issues, how did that get by without being noticed?
  • StringerBell Level 1 Level 1 (0 points)
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    Jun 25, 2010 7:36 AM (in response to WyseOne)
    Keep in mind that you're on a forum where people only go to report problems and ask questions. I would say that the majority of iphone 4 owners have had no problems, including me.
    Macbook Pro, 2.4 GHz Intel Core 2 Duo
  • RoryMac Level 3 Level 3 (810 points)
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    Jun 25, 2010 7:42 AM (in response to StringerBell)
    You can add me to that list. I can produce the reception issue that most are complaining about, but my service never drops and I have not had a dropped call so far. I think a lot is just knee jerking and if they just wait Apple will fix the software issue that they are claiming it is.
    MacBookPro 17”, Mac OS X (10.6.2)
  • John Scott1 Level 2 Level 2 (300 points)
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    Jun 25, 2010 7:47 AM (in response to WyseOne)
    I have to agree, I would think testing would have uncovered a signal issue with the iPhone 4 under certain conditions? I guess the question begs is it a design issue or a manufacturing problem?
    MacBook Pro, Mac OS X (10.6.4)
  • w7ox Level 4 Level 4 (2,385 points)
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    Jun 25, 2010 7:48 AM (in response to WyseOne)
    WyseOne wrote:
    Why is it that every iPhone or Apple product that hits the market after so many months of testing has so many issues?


    Not unique to Apple. It's just that there is a convenient place to collect all the complaints for mass reading. I wonder if Toyota has a forum?

    Phil
    MacBook Al 2.4, Mac OS X (10.6.4), Dell Win7 Desktop ; iPhone 4; iPad 3G 64GB
  • calcalmx123 Level 1 Level 1 (10 points)
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    Jun 25, 2010 7:51 AM (in response to RoryMac)
    I hope this is software rather than their components, then we should all have the problem fixed really soon.
    Windows 7
  • jnc1610 Calculating status...
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    Jun 25, 2010 7:52 AM (in response to StringerBell)
    I agree StringerBell. I havent had any problems either. I have great reception and everything works fine. Considering the number of phones bought, there were bound to be some defective phones with the majority working just fine.
    Dell Xps M1330, Windows 7
  • Sobeck Level 2 Level 2 (295 points)
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    Jun 25, 2010 7:52 AM (in response to w7ox)
    this is why people should have paid attention in math class. there's a thread on here about a slight discoloration in the screen, and after THREE people said they had the same problem, the next post said "it looks like this problem is prevalent, so maybe i should refuse shipment". apple sent out MILLIONS of these phones for release yesterday! MILLIONS! if there were just 1 million sent out, and 100 people posted here that they had a certain issue, that would be one one-hundredth of a percent. get a grip, people. the world is an imperfect place, and items are manufactured in the world. common sense dictates that the more complex an item is, the more likely it is that there will be some that are flawed in manufacturing. in the words of the great c. montgomery burns: "well DUH!".
    MacBook Pro, 27" iMac, Mac OS X (10.6.3)
  • aznewcaslte Level 1 Level 1 (30 points)
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    Jun 25, 2010 7:56 AM (in response to Sobeck)
    Math class would have been a good idea, apple pre sold 600,000 phones, pluse what they shipped for walk-in, not even close to MILLIONS.
  • GENE GOLDENSTEIN Level 1 Level 1 (115 points)
    Currently Being Moderated
    Jun 25, 2010 8:06 AM (in response to aznewcaslte)
    I think the answers here are right on point.
    Everytime a new product is introduced there is a certain amount of
    problems or glitches. Out of 600,000 how many folks are having
    what issues. What is the amount of complaints compared to the sample size.
    I.E.
    -Ruger
    -Toyota
    -Microsoft
    -Mac mini first generation
    etc.
    --------------------------------
    These boards are a very small sample of the total.
  • GENE GOLDENSTEIN Level 1 Level 1 (115 points)
    Currently Being Moderated
    Jun 25, 2010 8:25 AM (in response to WyseOne)
    Genius,
    If this is your postion why do you keep buying Apple?

    The definition of insanity is to do the same thing over and over and expect different results?

    Hmm,
  • realtrance Calculating status...
    Currently Being Moderated
    Jun 25, 2010 8:31 AM (in response to WyseOne)
    A number of issues I also suspect are due to network and server congestion due to launch. For instance, I could barely get anything to play on Youtube on any device, including my computers, yesterday, where I am located.
    Macbook Pro, Mac OS X (10.6.4)
  • NewYorkYogi Level 1 Level 1 (30 points)
    Currently Being Moderated
    Jun 25, 2010 8:34 AM (in response to WyseOne)
    I would wager a guess that there is also some highly desirable property of the plastic.
    iMac, UMBP, Mac OS X (10.6.3), iPhone 3GS (3.1.3)
  • Mussman33 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jun 25, 2010 8:49 AM (in response to WyseOne)
    You can only test so much with a new phone before you release it. I compare it to video games and their "beta testing" you can only test so much with a small group of people and once you release the game you still have problems. Most new products when they come out have problems for the first few months. If you want a product that does not have any problems wait for 2-3 months while the bugs get fixed out then buy.
    iMac G5, Mac OS X (10.6.4), Custom Built Quad Core Windows 7 profesional PC
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