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3G data speed on iPhone 4 is painfully slow

135038 Views 506 Replies Latest reply: Dec 17, 2011 9:17 PM by Miknicisa RSS
  • k.alexander Level 1 Level 1 (30 points)
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    Jun 25, 2010 2:18 PM (in response to One slippery dog)
    I set up the phone as a NEW phone. I did not restore the settings or anything from my 3GS backup.
    iPhone 4 16GB || iPad 32GB wifi || MacBook Pro - 15.4" - 1.83GHz Intel Core Duo, Mac OS X (10.6.4), MBP: 2GB DDR2 SDRAM, 250GB 5400rpm HD, ATI Mobility Radeon X1600 w/ 128MB GDDR3
  • AMANIQUI77 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 25, 2010 2:20 PM (in response to k.alexander)
    I went through hoops and they agreed to send me one for free. I don't want to have to return the phone and everything. I am lazy.

    But you are absolutely correct, K.Alexander
  • 9greens Calculating status...
    Currently Being Moderated
    Jun 25, 2010 2:34 PM (in response to mspman)
    Yes to all!
    iPad iPhone imac, Mac OS X (10.5.8)
  • k.alexander Level 1 Level 1 (30 points)
    Currently Being Moderated
    Jun 25, 2010 5:35 PM (in response to mspman)
    UPDATE: So I just came back from the Apple store, where they confirmed what I was told via 611 by ATT. There is an ATT Network "problem" / "congestions" happening right now, and things should resolve in a little bit. For the US East Coast, I was told that from PA to VA, we have yesterday's storm to blame. Hope this helps...
    iPhone 4 16GB || iPad 32GB wifi || MacBook Pro - 15.4" - 1.83GHz Intel Core Duo, Mac OS X (10.6.4), MBP: 2GB DDR2 SDRAM, 250GB 5400rpm HD, ATI Mobility Radeon X1600 w/ 128MB GDDR3
  • skim175 Calculating status...
    Currently Being Moderated
    Jun 26, 2010 6:29 AM (in response to k.alexander)
    So, this ATT network problem/congestion only affects iphone4?
    I have 3gs and 4. I did side by side comparison. To bypass "not holding it right" issue, I placed them on the table. When I tried to open up app store contents, 3gs was very fast. The 5 screen shots showed up already by the time I scrolled down to see them. With 4, it took almost a whole minute or sometimes longer. However, when i used wi-fi, iphone 4 was definitely faster. It was not day and night but I can definitely see the difference. I am not quite happy right now and I hope that this gets resolved soon.
    laptop
  • kwyn Calculating status...
    Currently Being Moderated
    Jun 26, 2010 9:57 AM (in response to k.alexander)
    I can confirm that here in Chester county PA. Awful speeds yesterday. So frustrating!!! ATT told me the same thing. Later last night, it kicked in and I've had faster 3G data than I ever had on my old iPhone!!!

    Still blazin fast today!! Wahoo!! I was so frustrated yesterday. Anyway, lovin the iPhone 4...NOW
    dell, Windows XP Pro
  • Helicop Calculating status...
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    Jun 26, 2010 3:58 PM (in response to mspman)
    Salt Lake City user here, I've also had incredibly slow 3g data on the new iPhone. It seems to get better in the evenings, but the last couple days (including today) it's been terrible. In fact, 8 out of 10 times I use data it just times out. I did a side by side on the table test with my friends 3GS....mine just timed out, his was almost instant. Lame.
    Desktop, iOS 4
  • KianABC Calculating status...
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    Jun 26, 2010 5:50 PM (in response to Helicop)
    From Salt Lake City as well. I have the same issue. I tried my iPhone 4 against other iPhone 3Gs (many iPhone 3G phones, not 3Gs) and my time outs or it takes forever to load a page. I tried it on a table as well. I tried restoring it to iOS 4.0 and without restoring it to a backup (iPhone had no software on it--like fresh out of the box) and I still experienced the same issue.

    *****. If the issue persists I'm going to take it to the Apple Store to see what they have to say.
    MBP 2.2, Mac OS X (10.5.1)
  • AD949 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 26, 2010 5:51 PM (in response to mspman)
    mine actually seems to be faster than my 3gs. no complaints here!
    macbook
  • Solid5nake Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jun 26, 2010 5:56 PM (in response to mspman)
    I believe it's just the network. I have prove that it is. I did a speed test today while in the ATL and all I can say is WOW!! Download was at 4.1m and upload was at 1.3. The fastest I experienced anywhere. I live in Orange County California and thought I had it good. My download speed where i live max would be somewhere along 2.5 or 2.8 for download.
    Mini Mac, Mac OS X (10.5.1), Iphone 1gen and iphone 3g
  • Mark Kennedy Calculating status...
    Currently Being Moderated
    Jun 27, 2010 4:58 AM (in response to mspman)
    Reset your network settings. It resolved poor 3G data for me
    iPhone 4 32G, iOS 4
  • KianABC Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 27, 2010 6:54 AM (in response to Mark Kennedy)
    That's great that it worked for you but since the problem is so random I feel like the going away of the issue is temporary and it may be back. I don't always have the issue. I reset my network AND restored my phone but it didn't fix the issue.

    Please report back and let us know if your problem is fixed. I'm on 3G now.
    MBP 2.2, Mac OS X (10.5.1)
  • kwyn Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 27, 2010 8:04 AM (in response to KianABC)
    Honesty, I think it's the network, not your phones. Call AT&T and
    Ask them about the status of the network in your area. When I had that issue, I thought it was my phone, but I found out there were 40 towers out in my area. They must have came online and things are working better than ever with my phone. Hope this is the case for yall
    dell, Windows XP Pro
  • Raul Henriquez Calculating status...
    Currently Being Moderated
    Jun 27, 2010 8:32 AM (in response to One slippery dog)
    This is not and issue for me in Los Angeles!
    I took these pictures while doing the death grip, thats why you see no bars. The surprising thing for me is; this didn't affect my speed test results at all. Definitely a huge improvement on AT&T's side from two years ago when I got my iPhone 3G.

    http://gallery.me.com/raulhenriquez/100170
    MacBook Pro, Mac OS X (10.6.4)
  • KianABC Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 27, 2010 9:14 AM (in response to Raul Henriquez)
    It's a weird network issue because it seems like it only happens to some iPhone 4 users and no iPhone 3G, 3Gs, 2G users. It's not permanent. It comes and goes.
    MBP 2.2, Mac OS X (10.5.1)
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