1 2 3 Previous Next 43 Replies Latest reply: Apr 7, 2013 4:36 PM by T123J Go to original post
  • 15. Re: iPad Video App crashing
    haikuty Level 1 Level 1 (0 points)
    iPad Videos App AND iPod App both crashing on launch every time, even after deleting all the videos in iTunes and syncing.

    Started happening when it got confused about some iTunes U videos, first they showed up under movies then under videos (or something like that).

    Restarted, deleted all iTunesU content, looking like a restore which is a bummer because it says some purchased content has not be transferred to my Mac via iTunes, thought I've tried the transfer purchased content, sync etc. multiple times...
  • 16. Re: iPad Video App crashing
    criswell50 Level 1 Level 1 (0 points)
    I just started having the same problem out of the blue. Both iPod and Video apps would open for one second then close. I read all of these posts, did every little workaround I could find, but nothing.

    As I was beginning the Factory Restore process, I got the message that my purchases made on the iPad and not transferred would be lost. So I stopped the Restore process and, on my Mac in iTunes, right clicked my iPad icon and selected 'Transfer Purchases." It transferred my 4 purchases (3 Audio Podcasts and 1 Video Podcast).

    I then tried to open the iPod app again, just to see, and it opened fine, without any problem. Then I tried the Video app. Same thing. All my videos opened and played fine.

    The simple process of transferring my content purchased from the iTunes Store from the iPad to my Mac's iTunes totally fixed my problem.

    It's worth a try for everyone. This is very odd.
  • 17. Re: iPad Video App crashing
    federico69 Level 1 Level 1 (0 points)
    I can confirm that this works! Both the "iPOD" and "Videos" apps were crashing after 1 second on the iPAD 3G 64Gb. I was at work at the time, connected the iPAD to iTunes on XP transferred my purchases over.

    Bang both Video and iPAD apps working again, no restore necessary.

    Not happy that this problem occurs in the first place though!

    - Fed.
  • 18. Re: iPad Video App crashing
    donjones18 Level 1 Level 1 (0 points)
    This is an interesting discussion.
    Good posts. I appreciate it

    ipad ibooks
    ibook downloads
  • 19. Re: iPad Video App crashing
    Dozbubba Level 1 Level 1 (0 points)
    Ya this is happening to me I went to rent a movie on iTunes and after it finished downloading I went to video app and it was working for about a minute of the movie then crashed. Now every time I open it it just crashes and I have 24 hours to watch the movie before it expires and not being anywhere near home I just lost 5 bucks thanks Apple.
  • 20. Re: iPad Video App crashing
    MarcinS Level 1 Level 1 (0 points)
    Same scenario, "Videos" and "iPod" stopped working after a sync. They would open for half a second to an empty screen (black with empty title bar for "Videos", white empty frames for "iPod"), and then return right back to home screen. Deleting movies (down to the last one) through iTunes only triggered each time an "updating library" (or something along those lines) message for a second or two on "Videos", which then would again display an empty black screen and go back to home screen.

    Once all the movies were gone (although I don't think it mattered), I did a "Reset All Settings" ("Settins" -> "General" -> "Reset"), and that fixed it. I verified then that "Videos" would simply say that there are no videos, and "iPod" would open correctly and list all the music. I copied all the movies back onto the iPad and "Videos" and "iPod" are still happy.

    WiFi passwords seem to be gone, and all the icons are in factory order (native apps on the front home screen, everything else in alphabetical order starting on page 2), but those are minor annoyances compared to a complete restore.
  • 21. Re: iPad Video App crashing
    RioGuide Level 1 Level 1 (0 points)
    This worked perfectly for me, i was having the same problem with ipod and video app (also soundhound), I didn't delete the video files just did the reset all settings and everything is working fine now, thanks MarcinS
  • 22. Re: iPad Video App crashing
    Pobbit Level 1 Level 1 (0 points)

    Sorry if this is the wrong place for this, but I'm considering doing a full reset on my iPad due to the video and ipod apps crashing.

    I have data in an app called Bento. No way to do an export except through FileMaker's desktop software, which I'm considering purchasing, but it leaves me with a big question.

    What happens to data "sandboxed" within apps? Do you lose it all when you reset? Is there a way to restore the data in a functioning app through something like iTunes? (Or is the feature totally useless since it seems to be a great way to lose all your data and doesn't seem to add anything to stability.

    (Maybe it does and I'm just irritated, but...)


  • 23. Re: iPad Video App crashing
    lllaass Level 10 Level 10 (142,085 points)
    You may or may not lose dat associated with apps when you reset. It depends on how you reset. Under Settings there is Reset all settings:
    All your preferences and settings are reset. Information, such as your contacts and
    calendars, and media, such as your songs and videos, aren’t deleted.

    The other is Erase all content and settings:
    This resets all settings to their original values and erases all your information
    and media.
    (above from page 125 of iPad User's Guide)

    If you do the later and if you have a backup on your computer you can restore your iPad from the backup and have those saved data and apps restored to your iPad.
  • 24. Re: iPad Video App crashing
    Kim_H Level 1 Level 1 (5 points)
    This started happening to me today: both the iPod and Video apps started crashing every time I tried to start them. I followed all the various suggestions in this thread. The one that finally fixed the issue was the settings reset on the iPad. Minor inconvenience compared to having to restore to factory settings.

    Thanks for MarcinS for the details
  • 25. Re: iPad Video App crashing
    Simcoe38 Level 1 Level 1 (0 points)
    RESET ALL SETTINGS worked for me also. You will have to re-enter your WIFI passcode and you lose other preferences like email and wallpaper
  • 26. Re: iPad Video App crashing
    Jimmy Zatl Level 1 Level 1 (0 points)
    Why doesn't apple reply to why this utter crap is occurring?

    I refuse to restore from backup to fix this little bug... I'd rather not buy from iTunes...if they really expect me to clean up their mistakes....

    Time to watch netflix which works as expected... Imagine that
  • 27. Re: iPad Video App crashing
    Swoggler Level 1 Level 1 (0 points)
    Reset all settings and it fixed it. Thanks!
  • 28. Re: iPad Video App crashing
    Engines75 Level 1 Level 1 (0 points)
    Yep, reset all setting worked following Videos App crash. Thanks heaps, great thread!
  • 29. Re: iPad Video App crashing
    Crumpet Kate Level 1 Level 1 (0 points)
    I solved this very same problem!!!

    Search your iPad for the name of a video, click on it, and magically your Videos App will play it!! Mine was previously black screening me, but now it opens normally again!

    I think the problem was that the video had difficulty downloading, and still has a glitch at the end, but at least my app now works again!!


    I love my Pad again!!