Skip navigation
This discussion is archived

QT & Flip4Mac

3082 Views 10 Replies Latest reply: Sep 11, 2010 2:49 AM by luo_md RSS
elmerlang Level 1 Level 1 (0 points)
Currently Being Moderated
Jul 2, 2010 2:45 PM
I installed the QT7 player in my new MB Pro but many files still won't play though they are QT, and others that are WMV which would play in my old MB Pro. It gives a message about missing components but doesn't say which and sends me to a page with a bunch of possibilities.

I had the upgrade version of Flip4Mac in my old MB Pro and figured migrating would solve part of the problem but there appears to be a Flip4Mac folder in my new MB. Is it installed, and if so, why won't it play the wmv files? I see some differences between the 2 folders, would migrating solve this problem?

Sorry for the confusion but I am confused too, why would the QT7 player installed not play files the old MB Pro had no problem with, how could the QT files not play on the new MB, why won't wmv play when there appears to be a Flip4Mac installed? Arg!
MacBook Pro 2.66 ghz, Mac OS X (10.6.4)
  • CMCSK Level 6 Level 6 (10,235 points)
    Currently Being Moderated
    Jul 2, 2010 2:57 PM (in response to elmerlang)
    Is it installed, and if so, why won't it play the wmv files?

    What happens when you click on the actual app? Have you tried reinstalling? Did you repair permissions and restart your computer? Are you positive that you are using the latest version for Snow Leopard?
    Have you tried using QuickTime X to play the WMV files?



    Any issues you have that involves Flip4Mac should be posted on their message boards - http://forum.telestream.net/forum/
    Mac OS X (10.6.4)
  • CMCSK Level 6 Level 6 (10,235 points)
    Currently Being Moderated
    Jul 2, 2010 3:12 PM (in response to elmerlang)
    Did you try to locate the app manually as well as with Spotlight? Have you tried reinstalling the app?



    but how would they know if Mac installs Flip4Mac on new computers or if migrating the old Flip to the new MB Pro will work?

    It's their product. They should know how it works in terms of migrating. The staff over on the F4M forums are very helpful.
    Mac OS X (10.6.4)
  • CMCSK Level 6 Level 6 (10,235 points)
    Currently Being Moderated
    Jul 2, 2010 3:23 PM (in response to elmerlang)
    there is a WMV player

    That is what I meant by F4M app. Sorry for the confusion.
    Mac OS X (10.6.4)
  • CodLBi Calculating status...
    Currently Being Moderated
    Jul 3, 2010 12:59 AM (in response to elmerlang)
    Go to the Apple menu and select System Preferences.
    Click on the Flip4Mac (WMV) icon.
    If a message appears that tells you your player is outdated install the update.
    Restart the computer.
    Go to the Apple menu and select System Preferences.
    Click on the Flip4Mac (WMV) icon.
    Select Upgrade.
    Enter your name and the serial number in the same manner as it appears in this menu on your old MacBook Pro.
    Click on Browser in the Flip4Mac preference settings and select the way you want your WMV files to be played.
    iMac 2.8, Mac OS X (10.6.4)
  • thomas_r. Level 7 Level 7 (26,985 points)
    Currently Being Moderated
    Jul 3, 2010 10:07 AM (in response to elmerlang)
    why would the QT7 player installed not play files the old MB Pro had no problem with


    They're different computers, and the old one probably had Flip4Mac already installed while the new one does not. (It does not come pre-installed on Macs.)

    how could the QT files not play on the new MB


    Saying that "they are QT" does not give us much to go on. Are they .mov files or something else? Do they have an extension? What do you mean that they "won't play?" Do they open in QuickTime Player?

    why won't wmv play when there appears to be a Flip4Mac installed?


    Just because you have migrated the Flip4Mac folder (containing the guide, WMV Player and other items) from the old Mac to the new one does not mean Flip4Mac is installed. There are other things stored elsewhere that obviously were not copied over, and it's best to let the installer put the right things in the right places than try to rely on Migration Assistant to get it right. You need to go download a copy of Flip4Mac and install it on the new Mac.
    17" MacBook Pro, Mac OS X (10.6.4)
  • CodLBi Level 3 Level 3 (720 points)
    Currently Being Moderated
    Jul 3, 2010 10:25 AM (in response to elmerlang)
    If Flip4Mac doesn't appear in your System Preferences then Flip4Mac is probably not installed on your computer. You can download the latest version 2.3.4.1 [here|http://www.telestream.net/flip4mac-wmv/overview.htm].
    After you've installed Flip4Mac successfully it will appear in your System Preferences and you can activate the upgrade functionality by entering the serial number under "Upgrade".
    iMac 2.8, Mac OS X (10.6.4)
  • luo_md Calculating status...
    Currently Being Moderated
    Sep 11, 2010 2:49 AM (in response to elmerlang)
    1. When a QT file (.mov) is created/ played, it needs a codec. When we installed the QT application for the first time, it (the QT app. itself) comes with a minimal bundle of several codecs THAT will/ can be added/ updated/ expanded later of the time (consciously or sub-consciously) with the other codecs like WMV, Divx, or QuickTime MPEG2 Component, etc.
    2. So, when you install the QT on the new computer (along with mac osx or the QT app. alone), you just install the QT app itself with its minimal codecs, not included the later-added or re-newed/ updated codecs in your old computer.
    3. Also, when you create a QT file (.mov) with your old/ other computer, you should make it clears what codec is used to create it, in order that file can be played in your new computer ( I mean that your new computer's QT can play that file IF it also have the same codec that is used to create that QT file, although some codecs can also play the file that other codec created)
    4. Hope this will help.
    MaPro desktop, Mac OS X (10.6.4)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.