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sssaudio

Q: DVD won't mount and won't eject

Hi,
I placed a DVD into my drive this morning and the disc wouldn't mount. When I try to eject it it doesn't eject either. Pressing the eject button on the keyboard doesn't even show the little eject arrow on the display. F12 doesn't work and I also tried resetting hte Power Management which did nothing. I tried holding down the mouse button after restarting but I'm not sure if I held it at the right time or not.
Either way, I have a feeling that won't work either.
Anybody have any other suggestions other than opening up the top and taking the drive out? And if that's my last resort does anybody know a good website that explains how to remove the top and the drive safely?
Thanks.

PowerBook G4 15", PowerMac G5 Dual 2.5, Mac OS X (10.5.4)

Posted on Jul 2, 2010 7:45 AM

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Q: DVD won't mount and won't eject

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  • by eww,Solvedanswer

    eww eww Jul 3, 2010 2:21 PM in response to sssaudio
    Level 9 (52,994 points)
    Jul 3, 2010 2:21 PM in response to sssaudio
    With the machine powered off, hold down the trackpad button while you turn the power on. Keep holding the trackpad button down until the disc is ejected.

    If the drive makes no sound and the computer goes ahead and starts up with the disc inside it, your optical drive is (a) dead, or (b) not securely connected to the logic board. If it makes anything resembling the usual eject sound but the disc doesn't come out, there's a mechanical problem inside the drive, and you'll have no choice but to remove the drive and retrieve the disc manually, then install a new drive.

    Disassembly instructions are here:

    http://www.ifixit.com/Guide/Browse/PowerBook

    Be sure to pick the right instruction set for your particular Powerbook model.