10812 Views 17 Replies Latest reply: Oct 15, 2011 8:37 AM by Desi007
Currently Being ModeratedJun 25, 2010 1:22 PM (in response to tmphotosan)got the same issue.
Taken about 20 pictures on my new iPhone4, which I can view fine on the phone. When I come to transfer to iPhoto, I can see thumbnails, but after selecting Import All, iPhoto says they are not recognised ????
Any help/ideas ?MacBook Pro, Mac OS X (10.5.5)
Currently Being ModeratedJun 26, 2010 6:06 AM (in response to ErnieWirral)Same problem here.
Any solutions?MacBook, Mac OS X (10.6.4), -
Currently Being ModeratedJun 26, 2010 10:08 AM (in response to destone)I am having the same issues. I noticed the I-photo icon for my phone is reading it like it's a camera, where my previous phone and my wife's current 3GS are picked up as Iphones. Some of my new pictures were imported without a problem, but others did not come through and the error message said something to the effect that they were an incompatible J-peg format. I know this may sound crazy, but I think the pictures I took with the flash did not import, like there was a coding applied when the flash was used.Macbook/Imac, Mac OS X (10.6.4)
Currently Being ModeratedJun 26, 2010 8:29 PM (in response to tmphotosan)If you use Image Capture it does the same thing as iPhoto you can import the pictures to the computer then drag and drop into iPhoto.MacBook Pro, Mac OS X (10.6.4)
Currently Being ModeratedJun 26, 2010 9:41 PM (in response to tmphotosan)You may have solved this already, but I had the same issue on my iPhone 4.
I restored my device, went to import the pictures I had in the camera roll and in iPhoto it was (as you described) all blank boxes with exclamation points. Image capture also was unable to import them.
Anyway, the fix was easy enough, follow these steps:
• Restart your Mac
That's it =)
A simple restart resolved the issue for myself. I've had odd importing issues in the past with iPhoto/image capture and this always fixes it.MacBook Pro, Mac OS X (10.6.4)
Currently Being ModeratedJun 27, 2010 6:58 AM (in response to Sakumo)BINGO! It was driving me crazy and all it required was a computer restart.iMac, Mac OS X (10.6.4)
Currently Being ModeratedJun 28, 2010 11:06 AM (in response to rv_pilot)Restarting my Mac had absolutely no effect whatsoever, Image Capture - not able to import, however....rebooting my iPhone4 resolved the issue.
Who'd have thought...a "Windows" reboot resolving Mac/iPhone issues.
Message was edited by: ErnieWirralMacBook Pro, Mac OS X (10.6.4)
Currently Being ModeratedJul 2, 2010 12:38 PM (in response to ErnieWirral)Same here. Restart did not work.MacBook Pro iPhone 4, Mac OS X (10.6.4), various
Currently Being ModeratedJul 3, 2010 1:52 AM (in response to tmphotosan)The restart is half the game - the USB seems to time out since it acts like a soft-synch (yes, I'm inventing terms off the top of my head to describe the lack of "synch" displayed on the iphone screen with iPhoto or Imagecapture). If it stops prematurely, don't waste time restarting - it (sometimes) works - but is the long way around.
Pull the plug.
Disconnect the USB cable from the iPhone (or iphone dock if you're using one) and reconnect it after you get a failure announcement. You should be back in business after you plug back in - just select the photos that failed on the list (works best in Image Capture), and import again.
Until this is fixed, I'd recommend using the Image Capture app to import into iphoto instead of iphoto itself since it's easier to pick-up where you left off in IC (at least it is for me).
I've seen this bug before with the first iPhone - ah good old USB glitch - it's great to see you again after 3 years (now get out).macbook 2006, Mac OS X (10.6.2), iOS4, iPhone 4
Currently Being ModeratedJul 3, 2010 9:49 PM (in response to tmphotosan)Thanks for all the comments here, I found that simply unplugging and plugging back in the cable made things show up. And then they'd go bad again, unplug/replug and it would get better for a while. it's sure intermittent but I was able to do what I needed to because of the advice here.
Is it just me or is Apple software losing just a smidge of it's quality control these days? (cough Aperture 3 cough)MacBook Pro, Mac OS X (10.6.4), iPhone 4 with i0S 4.0
Currently Being ModeratedJul 4, 2010 10:17 PM (in response to mgabrys)mgabrys, I think you may be on to something. Although your fix did not totally work for me I see two possible issues.
1. USB - I'll plug the iPhone into USB 1 and I am able to sync 5 or so pics. Then I'll switch to USB and am able to sync another 5 or so pics before I get the "Error download image" error.
2. The software definately doesnt like with the iPhone goes to sleep and locks itself while synching files.
I truly hope this is fixed in the first iOS update.MacBook Pro iPhone 4, Mac OS X (10.6.4), various
Currently Being ModeratedJul 14, 2010 8:35 AM (in response to tmphotosan)solved the problem by using image capture and iphone reboot.
iphoto seems to be unable to import vidoes as well as photos taken with flash from iphone4
Specify image capture to open instead of iphoto whenever camera/phone is connected.
Then use image capture to import into iphotoMAcbook pro, Mac OS X (10.6.4)
Currently Being ModeratedJul 16, 2010 12:17 PM (in response to gauravh)Here's a copy of the comments I just submitted to Apple through their feedback page:
"I have just upgraded from iPhone 3G to iPhone 4. Overall it's the best phone I've ever used.
I setup my iPhone 4 by restoring from a backup of my 3G which still had several pictures in the camera roll.
I have since taken new pictures using the iPhone 4.
When I connect the iPhone 4 to my MacBook Pro 5,5 iPhoto does not see the new pictures taken with the iPhone 4. If I uncheck "Hide photos already imported" box, I do see the pictures that were taken using the 3G. This is true even after I have deleted these pictures from the camera roll using the Photos app on the iPhone 4. If I select any photo(s) and click "Import Selected" I get a message that says the file is in an unrecognizable format. Keep in mind photos (and movies) taken with iPhone 4 are still not visible here.
If I browse the iPhone 4 using Image Capture, I can see the photos taken with the 3G but not the iPhone 4.
When I say that I can "see the photos" I don't mean I see thumb nails of the images. I see the files listed with a placeholder graphic displayed instead of the actual image.
Prior to upgrading to iPhone 4, I did try to clean out my camera roll using Image Capture. I did not appear to work so maybe something corrupted?
Well, I'm still pretty excited about my iPhone 4, but I really need to be able to transfer photos and movies to iPhoto on my Mac. I'm looking forward to this getting fixed. Thanks!"13" MacBook Pro, Mac OS X (10.6.2), iPhone 4 32GB
Currently Being ModeratedAug 20, 2010 8:19 PM (in response to tmphotosan)I am having the exact same problem. I have 25 photos and 1 video waiting to be imported into iPhoto '09 but I only see a thumbnail for the video. The 25 photos appear as dotted line squares where the thumbnails should appear. The file format for the photos is .jpg.
I suspect that this is clearly a software bug with iPhoto '09. Suggestions anyone? Running 10.6.4 and iPhone 4 with latest software update iOS 184.108.40.206" MacBook Pro 2.6 GHz Intel Core 2 Duo, Mac OS X (10.6.4), 4 GB RAM