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1705 Views 5 Replies Latest reply: Jul 13, 2010 9:20 AM by Testemonial MAC convert
Currently Being ModeratedJul 11, 2010 5:30 PM (in response to Testemonial MAC convert)Although your iPhone is a 3GS, you turn off 3G network access, which shouldn't be required since AT&T's 3G network isn't available everywhere. When I'm in an area where AT&T's 3G network isn't available, I don't need to turn 3G network access off. The iPhone will connect to the fastest network available - 3G > EDGE > GPRS. Having 3G network access on should not prevent the iPhone from connecting to the EDGE network, but may be required when connected to T-Mobile's network in the U.S. since T-Mobile is not an official carrier for the iPhone.
The problem lies with T-Mobile. If there are any changes involved with firmware update 4.0 that T-Mobile needs to account for with the iPhone, it is up to them. MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.4), iPod w/Video 30GB, iPhone 4 32GB
Currently Being ModeratedJul 11, 2010 5:45 PM (in response to Allan Sampson)The reason why you have to turn off 3Gs is because T-Mobile does not support iPhones 1700 something or other. You have to turn off the 3Gs on the iPhone to make it work.
The question then is, how do I get T-Mobile to recognize that there is something they need to do to adjust for the new firmware? I have talked and talked to their technical people over the phone and not sure I am hitting the right person.iMAC 20" and Unibody 13" Macbook, Mac OS X (10.5.6)
Currently Being ModeratedJul 11, 2010 5:54 PM (in response to Testemonial MAC convert)
The reason why you have to turn off 3Gs is because T-Mobile does not support iPhones 1700 something or other. You have to turn off the 3Gs on the iPhone to make it work.
As already provided, it shouldn't matter since the iPhone is designed to automatically connect to the fastest internet connection available. If wi-fi access and 3G network access is on, when in range of an available wi-fi network you have access to and have connected your iPhone with previously, the iPhone will connect to the wi-fi network automatically. When leaving the range of the wi-fi network, the iPhone will connect to the 3G network if 3G network access is available. If 3G network access is not available, the iPhone will connect to EDGE or GPRS - whichever is available at the time.
If this is unique to T-Mobile's network with the iPhone for some reason since T-Mobile is not an official carrier for the iPhone in the U.S. and you were instructed by T-Mobile to do so, then you need to do so.
If this is not working now, the problem lies with T-Mobile and I have no idea what to tell them for them to recognize where the problem lies on their end. MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.4), iPod w/Video 30GB, iPhone 4 32GB
Currently Being ModeratedJul 12, 2010 4:26 PM (in response to Testemonial MAC convert)My internet access stopped working since yesterday as well. I have an 8GB iPhone 3G. I have been using EDGE on T-Mobile network for the past 1 year. I can see that my phone is getting an ip address but I am unable to connect to the internet.
Anyone else facing the same issue?MacBook Pro, iPhone OS 3.1.2, None
Currently Being ModeratedJul 13, 2010 9:20 AM (in response to MambalamMachan)I just spoke with someone from T Mobile. Seems my Edge network is up and running again on my phone. Turns out it was a tower issue that they were performing maintenance / upgrades on and it effects some phones and not all. It did effect the iPhone for some reason unknown. So far, I have been on the data network for 24 hours now and no problemsiMAC 20" and Unibody 13" Macbook, Mac OS X (10.5.6)