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Q: iTunes movie purchases will not play on external display - HDCP auth error
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Jul 12, 2010 12:04 PMby dwdrums31,EXACTLY I am a reasonable consumer and I fully understand the risks when downloading digital content, but I agree with other writer suggesting there should be a warning about the HDCP display restrictions. Largely, people today view movies on large LCD or plasma displays, so for Apple or the movie industry to knowingly distribute movies at this enormous cost and prevent viewing in these formats is completely WRONG!!! I literally had my family of five huddled around my MacBook to view this movie-- totally ridiculous My family was not amused and my wife could've killed me for wasting money on such a restricted media. I demand a refund-- or at the very least, I should be given a NON-HD version. -
Jul 25, 2010 4:58 PMby DarelRex,This evening I used iTunes to purchased an HD episode of "Friday Night Lights" that my wife and I had missed, since we fully expected we would be able to watch it on our new Samsung plasma TV using the MacBook-to-VGA adapter I purchased yesterday at the Polaris Fashion Place Apple Store (opening day!). We had already tried watching a home movie that way, and it had worked fine.
You know what happened, of course. (See original post in this thread.) Now we have to watch the episode on my 15" MacBook screen with laptop speaker sound.
What is this for — to make sure we didn't pirate it? If we had pirated it, it would have played fine on our plasma TV!
My days of buying/renting video on iTunes are over, until and unless this issue is fixed. -
Oct 21, 2010 5:54 PMby jfrii,I'm not 100% certain that it will work, but i looked around for a mini-DVI to HDMI cable online and found a couple of options including one from startech (not a product shill, there are a couple of others as well.. found them on amazon which has a GREAT alternative to the iTunes store for music at least). it was only $5 so i figured what the heck, i'll try it. i will let you know if it works out.
i really hope it does. still does not inspire me to ever purchase another iTunes product again. -
Oct 29, 2010 10:22 AMby felixfaltin,I tried watching a rented iTunes film (Freakonomics) on my home beamer yesterday with some of my friends. Apparently that's not possible because the beamer, as well as my desktop monitor, are 'not authorized'.
This is ridiculous, Apple. Both attending friends were thinking of upgrading to apple macbooks, now they're obviously not going forward with that. -
Oct 29, 2010 11:14 AMby Chris CA,i have ceased purchasing from itunes indefinitely. will not ever use it again.
Indefinitely does not mean forever. It means for an unknown period.mini-DVI to HDMI cable
This should work.
And this issue is not iTunes specific.
HD movies are required to have HDCP (High-bandwidth Digital Content Protection) by the content owners (movie studios/copyright owners). All devices in line (video cards, cavbles, adapters, monitors) are required to use HDCP. -
Dec 1, 2010 1:30 PMby Nicolas Online,This is absolutely RIDICULOUS.
I have a 6-core Mac Pro connected to a 23'' Apple Cinema Display and it cannot play HD content I bought from the iTunes Store. Is this a joke? It works perfectly fine when I play the same HD content from my old 2007 MacBook Pro, but my brand new $5000 Mac Pro doesn't play movies or TV shows that are HD that I legally purchased on an Apple Cinema Display. This is preposterous, and one of the first times I am absolutely enraged at Apple. -
Dec 9, 2010 3:26 PMby Real DW,I'm in the same boat I have IMac, which I have downloaded films to buy and rent... have successfully played back through my apple TV. I downloaded a new movie this week and went to play back through apple TV.... Now! I have appearing on the screen this content requires HDCP.
What's going on??? If I have purchased films through ITunes and then play back through my apple TV surely I should not be getting this error. I bought an apple TV so I could watch movies on my TV.
Has anybody got a solution for this or could apple support explain this situation please. -
Dec 11, 2010 3:32 AMby Robert Tyrrell,It's a good job that I decided to check first before buying the VGA adaptor for my iPad or I'd be swearing right now. As it is I'll be asking Apple for a refund on a couple of movies that I purchased specifically to entertain the children by showing them via a projector. Why don't Apple et al sort this out? If I buy a DVD I can watch it on any DVD player, anywhere, and with as many people as I want. If I connect my iPad to my HDTV with the composite video cables I can watch the videos on my TV. Why am I not allowed to watch them using a projector? It's the same thing in reality; a lot of people gathering around to watch a movie - no copyright theft at all. -
Dec 11, 2010 4:16 AMby stocky2605,I can confirm that on my 2006 MacPro (1,1) with Apple ATI 5770 graphics card and NEC LCD 2690WUXi HD content MAY be played. Sometimes I get the "error" message, sometimes the HD movie is played.
This brings me to the conclusion this depends on handshaking LCD <-> graphics cards or similar (as mentioned here some posts before).
Unfortunately I have no hint HOW to get that handshaking done, I've powered off the LCD, the MacPro, together, seperately, nothing fixed and after 2 or 3 tries suddenly iTunes plays the HD movie. After some days it breaks again. After another period of frustration suddenly the HD movie is back on my LCD.
Message was edited by: stocky2605 -
Dec 11, 2010 10:06 AMby mrphantuan,I doubt if this is going to be fixed. I ran into this problem this morning when trying to play "Terminator 2" just purchased from the iTunes Store on my new MBP connected to an Apple 20 inch LCD. While we are planning to purchase the new 24 inch LED displays, I can't find any word about whether they are HDCP compliant or not. Apple will be out of luck, because we will, as of today, buy no more movies from the iTunes Store. This may be part of the HDCP standard; but from my viewpoint, the standard takes the whole copyright protection thing a bit too far. If this starts hitting the TV shows and the music videos, too, then we'll stop buying them from the iTunes Store as well.
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Dec 26, 2010 8:32 AMby 5stone,Like everyone else, I too had the exact same issue last night renting a movie via my Apple TV2. Previously I had no issues renting HD movies but with this new release I did. Feel I should have been warned BEFORE I spent the $5. So I'm incredibly ******. Now I have to waste time trying to figure out how to get through the Byzantine Apple system so I can communicate with a human.
Apple, stop messing about, please. -
Jan 3, 2011 8:56 AMby nguyenduc,If the display is HDCP compliant, it should play. Right now, the 24 inch LED's are the only Apple displays that might be. Not sure about other computer LCD's, and I have no reason to believe it wouldn't play on a HDTV, but I haven't tested that to make sure it works with the dongles it'll take to get there.
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Jan 3, 2011 9:18 AMby mrphantuan,Yikes. I expect a lot of people are going to stop buying any video content from the iTunes store. Every one of my macs (laptops included) are connected to external displays, whether DVI monitors, HDTVs, or projectors. There is no way I'm buying any content that might not play when I upgrade -- the entire reason I do all this stuff with Macs is that it just works. If Apple is forced to do this with HDCP, then I wish they would have stuck with DVI and miniDVI.
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