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Update 4.0.1 Is Available

36502 Views 199 Replies Latest reply: Aug 10, 2010 12:20 PM by Lawrence Finch RSS
  • vidguy7 Calculating status...
    Currently Being Moderated
    Jul 15, 2010 2:05 PM (in response to finniii)
    For those banking on a recall, I will ask you this, why would Apple issue what appears to be such a minor update if they were actually on the verge of announcing a recall? Does the time & money wasted on this update make any sense given an imminent recall?

    I could be wrong, but it just doesn't add up to me. Free bumpers? Yup, more likely. Admission of a design defect? I think Jobs is too pompous to admit that.
    Sony, Windows 7
  • solidstore Calculating status...
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    Jul 15, 2010 2:07 PM (in response to chiphone33)
    My iphone 4 was fine....

    Tried to do the 4.0.1 update, ERROR CODE 9

    OVER AND OVER AND OVER

    I've tried several USB cables and ports.

    I'm very angry, I have NO phone now.

    Until now I was happy with Apple and iPhone 4 despite the poor press.

    What can I do now?
    Windows 7
  • kaluzu Level 1 Level 1 (55 points)
    Currently Being Moderated
    Jul 15, 2010 2:07 PM (in response to vidguy7)
    this update did nothing to improve reception. and the issue relates to hardware, not software, so no matter what upgrade, the death grip cannot be fixed with firmware.
    iPhone 4, iOS 4
  • wonderwhat Calculating status...
    Currently Being Moderated
    Jul 15, 2010 2:08 PM (in response to John_D_NH)
    I do use Time Machine. But some of the photos i hadnt dragged off. And am i right in saying that all media (photos) will now be lost on the iphone itself. I.e they are not on my mac. Even though i backed up the iphone in itunes, i'm sure that's only contacts and apps right?

    If you know how else i can get the photos and videos off the phone, then please let me know.
    G4, Mac OS X (10.4.1)
  • solidstore Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 15, 2010 2:09 PM (in response to solidstore)
    I left it to install whilst I watched telly - came back found an error. Tried again. Fail.

    Now it asks me to restore, I do that, fail. Unknown Error Code 9 - something to do with USB ports? So now I have no working iPhone. It gets to 3/4 restored, hangs there, then it turns off and fails.

    Some one point me to somewhere I can roll back.

    Using latest iTunes.
    Windows 7
  • Resq14 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 15, 2010 2:11 PM (in response to solidstore)
    This has nothing to do with DFU or Recovery modes... won't help.

    Apple's server is sending bad activation data to the phone.... I get 3/4 way through firmware upgrade when the error occurs from a server at Apple.
    Mac Pro, Mac OS X (10.6.4)
  • vidguy7 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jul 15, 2010 2:12 PM (in response to rbrylawski)
    I agree, I will take a deep breath and see what develops tomorrow. But let's say he just offers free bumpers, would you think that's a proper way to address these issues? I for one don't and hope that's not the extent of this press conference.

    To be honest, I think this will turn out to be one of the most important, if not THE most important press conferences for Apple ever. Their reputation has truly been tarnished by this and they have the opportunity to polish that Apple logo tomorrow or forever turn many many people off to the Apple brand.

    Let's see if Steve Jobs is in touch with reality or still living in 'la la land'.
    Sony, Windows 7
  • mrod411 Calculating status...
    Currently Being Moderated
    Jul 15, 2010 2:12 PM (in response to solidstore)
    MacBook Pro, Mac OS X (10.5.8)
  • badbill_uk Calculating status...
    Currently Being Moderated
    Jul 15, 2010 2:13 PM (in response to solidstore)
    solidstore wrote:
    My iphone 4 was fine....

    Tried to do the 4.0.1 update, ERROR CODE 9

    OVER AND OVER AND OVER

    I've tried several USB cables and ports.

    I'm very angry, I have NO phone now.

    Until now I was happy with Apple and iPhone 4 despite the poor press.

    What can I do now?


    Hi just looked up error code 9
    Error 9: This error occurs when the device unexpectedly drops off of the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

    Have you got another pc/Mac you can install it on then do a restore on your normal computer?

    Regards
    Will
    MACBOOK Pro i7, Mac OS X (10.6.4)
  • fk23 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 15, 2010 2:13 PM (in response to solidstore)
    Solid, mine has done exactly the same as yours, I'm very stressed out now. Can't think why this would happen, especially the description for Code 9 - can't get it into DSU mode. Phone won't even turn off without automatically turning itself back on either.
    Macbook Pro 15" 2009, Mac OS X (10.6.4)
  • John_D_NH Level 1 Level 1 (50 points)
    Currently Being Moderated
    Jul 15, 2010 2:16 PM (in response to wonderwhat)
    If you did a "back up" (which - in theory!) is done when you first connect up your iPhone to iTunes (each session) - your Camera Roll will be part of that backup set (again - if you had another computer laying around - I'd say do the restore on THAT as well - and then "Restore" your files from YOUR iTunes backup (make sense??)..)..

    Since you are in restore or DFU mode, you can try to kick it out (Google "iRecovery", but depending where you were in the "upgrade", may not work...)..

    Try the iRecovery tool - and let us know what happens - and don't write off the pics in your camera roll yet, OK??

    John
    iPhone 2G/3G/3GS/4 , iPod Touch 8GB/16GB/32GB/64GB
  • vidguy7 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jul 15, 2010 2:15 PM (in response to solidstore)
    If people want to play it safe, I'd hold off on this update. There appear to be too many bricked phones as the result of this download. Proceed at your own risk.
    Sony, Windows 7
  • rbrylawski Level 6 Level 6 (10,785 points)
    Currently Being Moderated
    Jul 15, 2010 2:25 PM (in response to vidguy7)
    I agree with you Ken. Tomorrow's a very important day for Apple and I for one, have confidence they won't let their customer's down.

    I don't know if you read one of the threads by someone in which one of the beta testers who did test 4.1 said that while they lost bars with the grip, the sensitivity seems to be enhanced and to a level they've never seen with a phone. I'm not an engineer, but what I interpreted that to mean is that even with reduced signal, they were indicating it's less likely to drop a call.

    After reading enough from some of the RF engineers on these threads, I do hold hope that for people like you who are experiencing dropped calls, this indeed can be refined to a level of acceptability with a firmware update......

    I also don't think Apple will leave their customers hanging on the vine as that would just not work. And people like yourself will return the phone and that's not what they want. Not for their image and not for their investors......

    I know people are really frustrated. But, I think the silence on Apple's part is because they don't want to blow this. They want to have solutions ready to present and clearly, something of this magnatude has to take time to orchestrate correctly.

    Maybe, I'm floating on a cloud, but that's what I think.......now take that and a nickle, and you wont' get much. But at least tomorrow, the world will know where Apple is going with this. Since they have single handedly revolutionized the Smart Phone World, everyone owes Apple the time to make sure they've done the proper engineering and research to properly address the issues.......

    Message was edited by: rbrylawski
    Asus Laptop, iPhone 4 and Very Happy With It!
  • jcbikeski Calculating status...
    Currently Being Moderated
    Jul 15, 2010 2:21 PM (in response to vidguy7)
    Ken7777 wrote:
    For those banking on a recall, I will ask you this, why would Apple issue what appears to be such a minor update if they were actually on the verge of announcing a recall? Does the time & money wasted on this update make any sense given an imminent recall?

    I could be wrong, but it just doesn't add up to me. Free bumpers? Yup, more likely. Admission of a design defect? I think Jobs is too pompous to admit that.


    IF they had a recall it would be a voluntary one where those affect send in their phones to get a fix. Only a small percentage would bother parting with their phones since many, like myself, are not affected -- for those any helpful software updates can still help with other issues.

    I could imagine them offering to apply some very unnoticeable insulator to help. Being a thin coating it may not be 100% but a lot better than nothing.
    Macbook Pro, Mac OS X (10.4)
  • AvgGuy Level 1 Level 1 (35 points)
    Currently Being Moderated
    Jul 15, 2010 2:25 PM (in response to vidguy7)
    Ken7777 wrote:
    For those banking on a recall, I will ask you this, why would Apple issue what appears to be such a minor update if they were actually on the verge of announcing a recall? Does the time & money wasted on this update make any sense given an imminent recall?

    I could be wrong, but it just doesn't add up to me. Free bumpers? Yup, more likely. Admission of a design defect? I think Jobs is too pompous to admit that.

    .
    I'm hoping for some sort of recall or hardware fix. But I also realize that will take some time, so I don't think it odd that they went ahead with this minor update.

    Let's all chill out at this point and wait until tomorrows press conference, there's nothing more we can do right now.
    Dell, Windows Vista, Poorly designed iPhone 4 ...
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