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4.0.1 Errors! Post here!

81145 Views 234 Replies Latest reply: Sep 7, 2010 4:43 PM by pslupi RSS
  • mrod411 Calculating status...
    Currently Being Moderated
    Jul 15, 2010 3:49 PM (in response to evan127)
    I tried 4x on my original Mac. Then, I went to my Windows 7 machine, upgraded fine. Went back to Mac & restored data. Hope this helps others!
    MacBook Pro, Mac OS X (10.5.8)
  • macuser7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 15, 2010 3:50 PM (in response to evan127)
    No errors. No problems. iPhone 3G. Update from 4.0 to 4.0.1 went smoothly start to finish. Took a while to download, but it worked fine.

    Y'all might restore to default (after backing up, of course) and then reinstall the new update. Let it run its course.
    iMac 27" i5, iOS 4
  • Granny Smith Level 2 Level 2 (275 points)
    Currently Being Moderated
    Jul 15, 2010 3:53 PM (in response to evan127)
    It appears that my phone has successfully restored. I did NOTHING differently than before, but simply tried again.

    I wish you all the best of luck.
    MacBook Pro, Mac OS X (10.4.6)
  • Michael Bratley Level 2 Level 2 (185 points)
    Currently Being Moderated
    Jul 15, 2010 3:54 PM (in response to Granny Smith)
    Is it likely to be server issues then?
    Macbook, Mac OS X (10.6.4)
  • Granny Smith Level 2 Level 2 (275 points)
    Currently Being Moderated
    Jul 15, 2010 3:57 PM (in response to Michael Bratley)
    It does appear to be server issues
    MacBook Pro, Mac OS X (10.4.6)
  • Michael Bratley Level 2 Level 2 (185 points)
    Currently Being Moderated
    Jul 15, 2010 3:58 PM (in response to Granny Smith)
    Were you experiencing error code 9?
    Macbook, Mac OS X (10.6.4)
  • stteve Level 1 Level 1 (0 points)
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    Jul 15, 2010 4:02 PM (in response to evan127)
    I'm having the same problem everyone else is reporting with the upgrade timing out 2/3 of the way through. I've tried all the things recommended on the Apple site, from deleting software, trying another computer, etc. This is very frustrating and yet another black eye for Apple.

    I'm using my Macbook and Mac Mini to try and upgrade.

    I'd recommend people hold off on upgrading to 4.1.
    iPhone 4, iOS 4
  • Michael Bratley Level 2 Level 2 (185 points)
    Currently Being Moderated
    Jul 15, 2010 4:08 PM (in response to evan127)
    Anyone had any luck at an Apple store?
    Macbook, Mac OS X (10.6.4)
  • iphone3Gguy Level 3 Level 3 (565 points)
    Currently Being Moderated
    Jul 15, 2010 4:18 PM (in response to stteve)
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://support.apple.com/kb/TS1275

    Error 9: This error occurs when the device unexpectedly drops off of the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
     iMac Time Capsule, Mac OS X (10.6.4),  iPhone 4 iPad Wi-Fi
  • Michael Bratley Level 2 Level 2 (185 points)
    Currently Being Moderated
    Jul 15, 2010 4:24 PM (in response to evan127)
    I've been trying for ages. But this last try has worked. Have done nothing different. I'm sure it's a server issue.

    Hope everyone gets theirs sorted soon.
    Macbook, Mac OS X (10.6.4)
  • HPcrimson Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 15, 2010 4:31 PM (in response to evan127)
    No errors here. It took an hour to download the update, then everything was fine. Exactly what is the update supposed to do, though? If it fixes the bars, then I'm out of luck; I have no bars on 3G,showing just dots.
    Dell XPS
  • Resq14 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 15, 2010 4:38 PM (in response to HPcrimson)
    I'm back from the store.

    "Ed" diagnosed the Error Code 9 issue as "Stuck in Endless Restore Loop."

    New iPhone 4 in my hands. (and yes, the front is a lighter shade of black... very noticeable.)

    I don't think the issue has anything to do with USB, regardless of the code it threw. If you read the log, you see it hangs on contacting Apple servers... so I agree, it may just be a server issue.... but I was not taking any chances. Too much stuff going on right now to not have a phone for a day.

    Thank you to Ed at the Maine Mall store.
    Mac Pro, Mac OS X (10.6.4)
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