Q: click wheel not working on my nano 4th gen

i am having the same problem with my 4th gen nano as well. i have tried everything on the net, and it wont work. my 1st gen nano is working perfectly, and it is 5 years old, and my 4th gen is stuffed and i have had it just over a year.

Question: Have any of you been using your nano with a docking station or a stereo that has a docking port? I have a theory that certain docking ports cause damage to the pin structures inside the nano. Try this: (1) Insert your white charging cable that came with the ipod. (doesn't need to be plugged into anything on the other end.) (2) Hold the ipod with the screen facing you. (3) the he part that is plugged into the ipod...slightly tilt the bottom of it away from you so that the pins inside move toward you. (4) Is your click wheel responsive again?

Codachrome...ThankYou !

I've just picked up a bargain on ebay.
16Gb Nano with broken scroll wheel. Reset and then realised I could not put in initial language setting to get the thing started.
Your tip of "wiggling" a connector cable worked a treat.
It would have been destined for the bin without your post.

Many thanks

Guys, I just wanted to give you all another confirmation that the above advice (bending the pins.. or whatever it's called) worked for me as well. I'd tried everything else, but nothing else was effective. I have an iHome and another dock for my car, and I suspected that one of the two had caused the problem because it'd become worse after using either one. I was about to buy another one out of sheer frustration, so I'm glad I followed this advice instead.

In short: TRY THIS! I've heard of a lot of people having this problem.

Note: I had to bend it a bit back and forth in order to get it to the right place. It's apparently easy to bend it too far one way or the other.

That works when I have the plug in and bending it, but how do you get it to stay in place?

I agree it works when I wiggle the plug< but when I take it out it goes right back to old ways! I hope I don't have to buy a new IPod. Please let me know when you figure this out> *)

how did you get it to stay after wiggling??

what did you use to bend it?

_Question: Have any of you been using your nano with a docking station or a stereo that has a docking port? I have a theory that certain docking ports cause damage to the pin structures inside the nano. Try this: (1) Insert your white charging cable that came with the ipod. (doesn't need to be plugged into anything on the other end.) (2) Hold the ipod with the screen facing you. (3) the he part that is plugged into the ipod...slightly tilt the bottom of it away from you so that the pins inside move toward you. (4) Is your click wheel responsive again?_

*I agree, I used to leave my nano 4th gen on my logitech dock overnight and during the day sometimes. The wheel didn't work at all until I discovered a blog saying that, I left the ipod off the dock and the wheel worked again*

Codachrome..thank you!!! my ipod has been driving me insane.. I tried your advice and that fixed the problem.

how do you get the pins to stay??? it works when im holding it in the right position but not when i let go
help

my pins won't stay either..please let me know if you find anything out!!

I, too, use a Bose SoundDock to listen to my iPod nano 4th gen. My click wheel stopped working spontaneously. I followed Apple's 'Reset' and 'Restore' instructions repeatedly to no avail.

As a last ditch effort, I combed the internet for suggestions. The situation above seemed remarkably familiar. So, after 20 minutes of wiggling the white USB cable as the poster above mentioned, SUCCESS! The click wheel is responding normally and everything seems great. Thanks for the tip - my iPod was in grave danger of being replaced (and I'm kinda partial to the little fella :)).

Great, this worked for mine, but only while torque is being applied to the nano. Advice for more permanent fix?