SuperSelrak

Q: Invalid Security Code - frustration !

Hello to you all Apple/Mac lovers ,

I did see that someone had already posted about this earlier, only the topic was marked as solved so I'm making a new one.

Here's a little heads up for anyone who doesn't about this : when trying to add a credit card to the payment info on my iTunes store account, it says that I have to enter a valid security code - but the code I entered is already fully valid ! However many times I try I can't get it to work. Any clues, ideas, help ? Thanks a lot !

Charles

MacBook (white) 13 in. Intel Core 2 Duo 1.83 Ghz 3 GB RAM, 80 + 120 external Go, Mac OS X (10.5.7), => It works wonders, what more is there to say ...

Posted on Jun 18, 2009 10:25 AM

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Q: Invalid Security Code - frustration !

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  • by rachgah,

    rachgah rachgah Jul 14, 2010 8:28 AM in response to SuperSelrak
    Level 1 (0 points)
    Jul 14, 2010 8:28 AM in response to SuperSelrak
    I'm having the exact same problem.
    i've tried 3-4 different cards and i've typed just about everything as my security code, including the correct one. I just don't understand how SOME people have gotten it to work, but the other percentage hasn't. oooh, i hope they get this problem resolved soon. i want to put apps on my new iphone
  • by Knavex,

    Knavex Knavex Jul 14, 2010 10:32 AM in response to rachgah
    Level 1 (0 points)
    Jul 14, 2010 10:32 AM in response to rachgah
    My security code was coming up invalid too.

    Apple support told me to check my address and if that didn't work call my bank.
    Anyways it started working for me after making sure I had a dollar or more in that bank account.

    Just went on a shopping spree, so was pretty low
  • by MyDarlin,

    MyDarlin MyDarlin Jul 15, 2010 5:14 PM in response to SuperSelrak
    Level 1 (0 points)
    Jul 15, 2010 5:14 PM in response to SuperSelrak
    Add me to the list of users who CANNOT get the security code to be accepted! Ridiculous!!
    I've tried 2 credit cards, updated the account at store.apple.com/us, at itunes, and in my iphone 4.
    The iPhone was the only one having a problem, but now that I've updated the card, iTunes also says 'invalid security code'.
    VERY FRUSTRATING!!!!
  • by The Bird Keeper,

    The Bird Keeper The Bird Keeper Jul 23, 2010 1:26 AM in response to SuperSelrak
    Level 1 (0 points)
    Jul 23, 2010 1:26 AM in response to SuperSelrak
    I just got this problem the other day as well, and I only had my iphone for less than a week. What a way to start it off. I would like to update skype since the features sounds more convenient. I hope this problem is being taken care of.
  • by bmintzer7,

    bmintzer7 bmintzer7 Jul 23, 2010 6:37 PM in response to SuperSelrak
    Level 1 (0 points)
    Jul 23, 2010 6:37 PM in response to SuperSelrak
    I'm finding it truly unbelievable that there is no solution to this yet! It is causing me such frustration. I bought an itunes gift card for my account thinking maybe it would override the credit card but it's not working that way either!
  • by The Bird Keeper,

    The Bird Keeper The Bird Keeper Jul 24, 2010 2:40 AM in response to bmintzer7
    Level 1 (0 points)
    Jul 24, 2010 2:40 AM in response to bmintzer7
    I was actually thinking of buying a gift card today but I guess that didn't work out for you either. My credit card was on block because their system thought something fishy was going on when I added credit onto my rebtel. So I had them unblock my card but it still doesn't work. Now it tells me how my payment method was declined. Pretty bummed. I don't know what to do. I may create a new account all together but I have a feeling the same thing is going to happen.
  • by lll1424,

    lll1424 lll1424 Jul 27, 2010 1:32 PM in response to SuperSelrak
    Level 1 (0 points)
    Jul 27, 2010 1:32 PM in response to SuperSelrak
    I am having this really annoying issue as well. Any card I give to itunes/iphone/......i get the invalid security code issue as well. what is going on? what can i do? ive tried using my friends card and same thing. i used 5 different cards to no avail!!!
  • by DmR of AtoZ,

    DmR of AtoZ DmR of AtoZ Jul 29, 2010 9:08 AM in response to lll1424
    Level 1 (15 points)
    Mac OS X
    Jul 29, 2010 9:08 AM in response to lll1424
    Hey Gang !

    I'm not too sure that last night's "upgrade' to iTunes 9.2.1 even had much to do with it,
    but what I just found was it was beyond a question of it's not taking one's proper & correct security code from a Visa Debit card ( or such ) . . . I suddenly realized I was looking at the *wrong expiration date !!*
    Perhaps the spacing on the card number was off also . . so I re-entered that w/out spaces . . put in, oh I dunno' . . . *the right expiration date ?!!?* . . and guess what ?
    Cleared up the whole dang issue on my iMac and my iPhone !!

    yay !

    so have at it !
  • by bmintzer7,

    bmintzer7 bmintzer7 Aug 1, 2010 10:54 AM in response to SuperSelrak
    Level 1 (0 points)
    Aug 1, 2010 10:54 AM in response to SuperSelrak
    After many days of frustration, I finally was able to resolve this issue. I called Apple and because I have AppleCare, they were willing to help me with this problem. It took talking to several people, moving up the seniority ladder, until finally the problem was solved by the iTunes account people. They had to go in and manually reset my billing info. Problem solved. I suggested that they take a look at these forums because so many people are having this problem. So call 'em up, there is a fix. Don't give up hope.
  • by killjoy999,

    killjoy999 killjoy999 Aug 7, 2010 7:33 PM in response to bmintzer7
    Level 1 (0 points)
    Aug 7, 2010 7:33 PM in response to bmintzer7
    Trying to download Civilization Revolution, want's me to enter the security code but it doesn't like it. Same card I've always used for the last year and a half. They changed something on their end. All fields are valid so who knows, maybe they'll fix this, maybe they won't. I'll go back to buying apps when they do.
  • by sumopusdn,

    sumopusdn sumopusdn Sep 17, 2010 5:00 PM in response to Wyattjoh
    Level 1 (0 points)
    Sep 17, 2010 5:00 PM in response to Wyattjoh
    I had this same problem, and it puzzled me for months, I tried everything.....
    would you believe the simplest thing solved the problem.....I hope it works for anyone else having this problem so they don't lose as much hair over it as i did. Simply change your credit card to none....then go back to desired card type and if the info is still there....back it out....put it back in and when you get to security code.....this is the number on the back of the card unless it is an american express.....then you will find it on the front. Good luck
  • by CherylRen,

    CherylRen CherylRen Sep 24, 2010 3:20 AM in response to SuperSelrak
    Level 1 (0 points)
    Sep 24, 2010 3:20 AM in response to SuperSelrak
    I just typed in the last three digits of the CVS code on the back of my VISA card and it accepted these fine. Hope this works for you, too...
  • by madgod2012,

    madgod2012 madgod2012 Oct 25, 2010 6:25 PM in response to SuperSelrak
    Level 1 (0 points)
    Oct 25, 2010 6:25 PM in response to SuperSelrak
    umm, i am using a debit card on my account, it says that i am using the wrong security code. I enter it and it doesnt work, and because of this error, i can no longer use my card anywhere, my xbox, ps3, other sites on the internet. whats going on and can any1 help me
  • by HullYoung,

    HullYoung HullYoung Oct 28, 2010 11:47 PM in response to SuperSelrak
    Level 1 (0 points)
    Oct 28, 2010 11:47 PM in response to SuperSelrak
    Hi, I'm a user from China.
    I've met the same problem days ago when I tried to apply for a US iTunes store account by my newly-applied visa credit card.
    It responded that the security number was invalid. And I gave up soon after minutes' trying.

    Today, just now, I tried again in the US store and failed as well, then I changed the store location to China and surprisingly I succeeded!~

    I guess there's maybe some restriction in the itunes store to forbid you from using a visa card from the country which isn't your itunes store location.

    Changing ur itunes store to another country may work...

    Hope apple could give out a official solution...
    Good luck~
  • by karena_karena,

    karena_karena karena_karena Nov 8, 2010 1:00 PM in response to SuperSelrak
    Level 1 (0 points)
    Nov 8, 2010 1:00 PM in response to SuperSelrak
    Hi Everyone,

    I'm still having a problem entering my iTunes code. I purchased a $25 gift card at Shopper's Drug Mart. I entered the code and a message in red came up saying the code is invalid. I have entered card codes before and I didn't have any problems. I read some forums to see if I could fix the problem myself. I even went back to the store where I purchased the card to see if it had even been activated - they swiped the card through the register and it said "Card has already been purchased."

    So last night I emailed Apple support and they responded around noon today asking for some numbers that were on the card (not the code itself). He then informed me that the card has not been activated and for me to scan both sides of the card, including the receipt (now unfortunately I through out my receipt, but I called the store back and they were kind enough to re-print one for me... not on original receipt paper though).

    I'm waiting for a response from Apple now. They are pretty fast with their responses - faster than other customer service platforms who use email to assist their customers.

    I'll add on more once Apple gets back to me.

    Good luck everyone.
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