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Before sell my iPhone, how to erase all the data?

7251 Views 8 Replies Latest reply: Jul 29, 2010 1:29 PM by Jill Devon UK RSS
blue sky Calculating status...
Currently Being Moderated
Jul 26, 2010 1:16 PM
I bought new iPhone 4, and plan to sell this original iPhone at nextworth.com. Before sending my iPhone, I need to erase all of possible my personal data and all other data while I used.
I did go Setting > General > Reset. I reset all the options because I wasn't sure. Do I need to do something else? Does Simm (?) card (memory kind of card) okay to send together with iPhone? Or do I need to take it out using paper clip or so?
Thanks in advance for help!
1) PowerBook G4/15"/1.67ghz/1.5gb/, Mac OS X (10.4.11), 2) PowerBook G3/Pismo/500mhz/Mac OS X(10.4)
  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Jul 26, 2010 1:23 PM (in response to blue sky)
    The Erase All Content and Settings option on the iPhone at Settings > General > Reset is a secure erase of all content and settings.

    No data is stored on the SIM card unless you used the SIM card with another phone and stored contacts on the SIM card with the other phone for import by your iPhone.

    I would remove the SIM card from the iPhone. The buyer will need to use a new SIM card or a SIM card used with another phone with the same carrier to activate the iPhone with their line/number.
     MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.4),  iPod w/Video 30GB,  iPhone 4 32GB
  • roaminggnome Level 10 Level 10 (89,150 points)
    Currently Being Moderated
    Jul 26, 2010 1:23 PM (in response to blue sky)
    powerbook g4, iMac 20, Mac OS X (10.6.1), airport express, iphone, ipod, ipod touch
  • fjsdofnsjgv Calculating status...
    Currently Being Moderated
    Jul 27, 2010 7:48 PM (in response to blue sky)
    Connect your iphone to your computer > Open itunes > click on your iPhone in the sidebar > make sure you're in the 'summary' tab > under 'version', there should be a 'Restore' button. Click on it and restore your iphone to factory settings + remove any personal data
    Other OS
  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Jul 28, 2010 8:29 AM (in response to blue sky)
    If you have used the erase all content and settings option on your iPhone, this is a secure erase as already provided and there is nothing else you need to do.

    To erase all content and settings which is not a secure erase, you need to restore the iPhone with iTunes as a new iPhone or not from the iPhone's backup. You don't need to do this if you have erased all content and settings on or with your iPhone which is a secure erase - all content and settings on your iPhone have been securely erased.
     MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.4),  iPod w/Video 30GB,  iPhone 4 32GB
  • Jill Devon UK Level 1 Level 1 (0 points)
    Hi all

    I have used the Erase all Content and Settings option. The phone will now not restart. I have the Apple logo with the 'egg timer' circle superimposed. I can force power off (holding recessed button on screen and power button) but still the same issue when I turn on.

    Any ideas how to resolve?

    (I should note that this original 2g phone was unlocked to 3.1.3 in case that makes any difference)

    Thanks for any suggestions.

    Jill

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