fivestarguy

Q: Where is my "Sent Mail" folder?

Not sure if this is a iPhone 4 thing or an iOS thing, but in Email, I can't find the sent mail folder, trash folder etc. Anyone have any idea if it's gone for good from the phone? I miss it!

MacBook, iPhone 4, iMac, iPad, iPod(s), Mac OS X (10.6.4)

Posted on Jun 29, 2010 9:45 PM

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Q: Where is my "Sent Mail" folder?

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  • by USBSlave,

    USBSlave USBSlave Jun 29, 2010 10:45 PM in response to fivestarguy
    Level 1 (10 points)
    Jun 29, 2010 10:45 PM in response to fivestarguy
    Have you sent any emails or trashed any on the phone?
  • by BlingMe,Solvedanswer

    BlingMe BlingMe Jun 29, 2010 10:47 PM in response to fivestarguy
    Level 2 (370 points)
    Jun 29, 2010 10:47 PM in response to fivestarguy
    Oh...when you go into your "Mailboxes"...only the inbox mail shows up. You have to go down below that where it says "Accounts"...and that is where you will see your other folders..."Inbox", "Sent" and "Trash".
  • by fivestarguy,

    fivestarguy fivestarguy Jun 29, 2010 10:48 PM in response to USBSlave
    Level 1 (10 points)
    Jun 29, 2010 10:48 PM in response to USBSlave
    Imap path for aol account shows a forward slash. For the yahoo account, imap isn't even listed
  • by USBSlave,

    USBSlave USBSlave Jun 29, 2010 10:52 PM in response to fivestarguy
    Level 1 (10 points)
    Jun 29, 2010 10:52 PM in response to fivestarguy
    That means your Yahoo! account isnt IMAP so the Sent Mail folder will only show up after you send a message on the iPhone and will only contain messages you send on your iPhone.

    The AOL account seems fine, did you check your AOL account online to see if there are any message in the Sent Mail folder?
  • by Andrew Frizzell,

    Andrew Frizzell Andrew Frizzell Jul 24, 2010 2:38 AM in response to USBSlave
    Level 1 (0 points)
    Jul 24, 2010 2:38 AM in response to USBSlave
    None of the previous "solutions"helped me but I did find a solution myself..... eventually!

    If like me you are able to create a new email account with your ISP then do this:-
    1. Create a new email account
    2. Go through the process of adding this account to your iphone as you would normally.
    3. Save all details then close email set up.
    4. Open Mail and you should see your original and new inboxes and accounts and if you've deleted mail and sent mail their respective folders should be visible too.
    5. Go back into mail set up and delete the new 'unwanted' email account (not forgetting to delete it from your ISP accounts too)
    6. Go back to mail, the 'new' account will have disappeared but sent and trash folders should remain

    This 'fix' worked for me, it may not for you. As some are having this problem and some are not I guess it's a bug that may get fixed if Apple can be bothered
  • by AndrewDickie,

    AndrewDickie AndrewDickie Jul 26, 2010 1:23 PM in response to BlingMe
    Level 1 (0 points)
    Jul 26, 2010 1:23 PM in response to BlingMe
    that's not working for me!
  • by AndrewDickie,

    AndrewDickie AndrewDickie Jul 26, 2010 1:32 PM in response to fivestarguy
    Level 1 (0 points)
    Jul 26, 2010 1:32 PM in response to fivestarguy
    ok, this may work, it did for me, I moved emails from the inbox to the sent and trash folders (although they were invisible in the folders directory) I then did a search for the email title and when I clicked on it the mail boxes seemed to appear where they should be - SERIOUSLY WEIRD. Anyhow it fixed the problem permanently.
  • by pberk,

    pberk pberk Jul 26, 2010 1:33 PM in response to fivestarguy
    Level 2 (285 points)
    Jul 26, 2010 1:33 PM in response to fivestarguy
    When you open mail, you see "inboxes" listing all your inboxes (starting with a consolidated inbox and then those inboxes for the individual account). If you scroll down this page, after all the inboxes, there is another section called "accounts"... if you open any of your mail accounts in this section, you will see your inbox, your drafts, and all your folders including "Sent" and "Trash"...
  • by TheYoungMan,

    TheYoungMan TheYoungMan Jul 27, 2010 1:58 AM in response to fivestarguy
    Level 1 (0 points)
    Jul 27, 2010 1:58 AM in response to fivestarguy
    I had the same problem on my iphone 4. I sent a cople of emails, then restarted the iphone. Then went to Mail and the Sent and Trash folder was on the screen.
  • by Andrew Frizzell,

    Andrew Frizzell Andrew Frizzell Jul 27, 2010 3:06 AM in response to pberk
    Level 1 (0 points)
    Jul 27, 2010 3:06 AM in response to pberk
    This doesn't happen when you have just a single email account. That is why I wasn't having a problem with my phone as I have two accounts on it but my wife has only one account on her iphone, that had the problem.

    As a follow up (due to the ipnone getting two of every message) I decided to delete the account and start again, having first cleared the mails from the ISP server. Once again no sent or trash folders. I created a temporary account for my emails and they came back. I deleted the temporary account and all is now working as it should.
  • by Ruth-charlotte,

    Ruth-charlotte Ruth-charlotte Jul 29, 2010 7:28 AM in response to Andrew Frizzell
    Level 1 (0 points)
    Jul 29, 2010 7:28 AM in response to Andrew Frizzell
    I was having exactly that problem and, weirdly, that worked for me too. Thanks!
  • by pablovi77,

    pablovi77 pablovi77 Aug 27, 2010 4:54 PM in response to AndrewDickie
    Level 1 (0 points)
    Aug 27, 2010 4:54 PM in response to AndrewDickie
    AndrewDickie wrote:
    ok, this may work, it did for me, I moved emails from the inbox to the sent and trash folders (although they were invisible in the folders directory) I then did a search for the email title and when I clicked on it the mail boxes seemed to appear where they should be - SERIOUSLY WEIRD. Anyhow it fixed the problem permanently.



    This works! Now I finnally have a Trash folde!
  • by Christianohc,

    Christianohc Christianohc Sep 30, 2010 9:31 AM in response to pablovi77
    Level 1 (0 points)
    Sep 30, 2010 9:31 AM in response to pablovi77
    My Sent Mail folder (for my gmail account) is there, but the messages I send from the iPhone don't show. I can move messages from the Inbox and they will stay there, but when I send mail from the gmail account they simply disappear! With my other provider the Sent Mail folder works fine.
  • by emberizine,

    emberizine emberizine Oct 13, 2010 1:13 AM in response to pberk
    Level 1 (0 points)
    Oct 13, 2010 1:13 AM in response to pberk
    Wow, I feel like an idiot. There they all are! Thanks!!
  • by Pete_MacKay,

    Pete_MacKay Pete_MacKay Feb 15, 2012 6:05 PM in response to fivestarguy
    Level 1 (5 points)
    iCloud
    Feb 15, 2012 6:05 PM in response to fivestarguy

    I wonder if there is a glitch. I have two POP accounts that were not showing Sent folders. Once I sent an original email from each, both Sent folders then appeared. Hope this helps others who know they're looking for Sent in the right place but don't see them.

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