3094 Views 2 Replies Latest reply: Aug 17, 2010 9:35 AM by varjak paw
The best thing to do is to get in touch with your local Apple account executive (referred to as an "AE" within Apple circles). This person is in the best place to mediate between you and the iTunes U folks in Cupertino (he/she can vouch for you and let the iTunes U people know that you're the person who's now acting as your school's iTunes U admin). Every higher-ed school is assigned an AE by Apple (generally one AE serves as a contact for a pretty significant number of schools). An AE would be the person with whom, say, you would coordinate the purchase of set of machines for a Mac lab. If you have a campus reseller…say you sell Macs/iPads through your school bookstore…that organization will know who your AE is. Alternatively, there is a number you can call (Dave Sawyer or Aiden Tozer always has to remind me of what it is) and be directed to your AE through Apple intermediaries.
But Step One is this process is to locate your school's Apple AE and establish a working relationship…AEs exist to help with this kind of stuff (among other things ).