12 Replies Latest reply: Aug 9, 2012 10:59 PM by MotoBarsteward
dd8630 Level 1 Level 1 (0 points)
Hi all.

I recently got an iPad, and I'm trying to put a movie on it. I've put the movie into iTune's library, and clicked 'sync'. But, once it's all finished, the movie isn't there.
Windows Explorer tells me the extension is .mp4, the file type is MPEG-4 (I haven't the foggiest what the difference is). It plays in iTunes, and the iPad's specs tell me .mp4 files should work fine... but it doesn't get put on the iPad.

I have another movie file that gets put on just fine, and it's also a .mp4 MPEG-4 thing. I used 'get info' in iTunes to, well, get info on the two movies:

First movie - Second movie:
Size: 2.1GB - 32.2MB
Kind: MPEG-4 - MPEG-4
Bit rate: 346 - 135
Profile: Low complex - low complex
Channels: Multi - Stereo
Total bit rate: 0 - 888
Resolution: 1280x528 - 768x576
Codec: H.264 - H.264

Not sure if any of that helps, but there you go.

I use Vista, and everything's up-to-date. Any suggestion? Am I just being a pleb?

PC, Windows Vista
  • 1. Re: iTunes won't sync movies onto iPad
    lllaass Level 10 Level 10 (142,165 points)
    There are many variations of the MP4 flie format and the iPad does not play all of them.

    In iTunes there is an Advanced menu tab. One of the selections is to create iPad or Apple TV version. See if you can convert your movie with that. If that does not work convert the video with a program such as Handbrake for the Mac.
  • 2. Re: iTunes won't sync movies onto iPad
    dd8630 Level 1 Level 1 (0 points)
    Huh, you're right. OK, I'm trying that now...

    It converted OK, and it's syncing now, which leads me to my second question:

    Why does it take such a monumental time to sync? Primarily backing up. I've only got a few apps and things on there, barely used up half the memory, yet backing up can take upwards of an hour. It's quite annoying when all I want to do is put a single picture on my iPad.

    So is there any way to stop it from backing up the iPad when it syncs? Is there any way to just shove a photo/song/film onto the iPad without jumping through iTune's hoops?

    Thanks in advance, I have a feeling the 'convert to TV' thing is gonna work!
  • 3. Re: iTunes won't sync movies onto iPad
    lllaass Level 10 Level 10 (142,165 points)
    There are other threads on the forum on "slow syncing" . You can look at those if you are interested. One hour is not bad. Some people have reported eight hours.
  • 4. Re: iTunes won't sync movies onto iPad
    dd8630 Level 1 Level 1 (0 points)
    One hour isn't bad? Heh, this is why I'm a PC, not a Mac Anyway, I'll update if your suggestion work, and look at those threads you mentioned in the meantime.
  • 5. Re: iTunes won't sync movies onto iPad
    dd8630 Level 1 Level 1 (0 points)
    So that didn't work. The movie converted into something much smaller, with no video, just a white box. The sound was fine, the length was fine, but, nothing. Any ideas, anyone?
  • 6. Re: iTunes won't sync movies onto iPad
    lllaass Level 10 Level 10 (142,165 points)
    Do the unconverted and the converted play on your Mac? What settings did you use in Handbrake? When I used Handbrake I used the default mp4 settings.
  • 7. Re: iTunes won't sync movies onto iPad
    dd8630 Level 1 Level 1 (0 points)
    I don't have a Mac, but both converted and unconverted play in iTunes and Winamp and so one. The converted one just has no video. Maybe it's decided I'm not worthy of video.

    What's Handbrake? Is it a Mac thing, or does it come with iTunes on Vista?
  • 8. Re: iTunes won't sync movies onto iPad
    dd8630 Level 1 Level 1 (0 points)
    Handbrake? Anyone?
  • 9. Re: iTunes won't sync movies onto iPad
    a Mac user Level 3 Level 3 (715 points)
    http://handbrake.fr/

    DVD and video converter.
  • 10. Re: iTunes won't sync movies onto iPad
    socceteer Level 1 Level 1 (35 points)
    Dude ...one hour to backup is huge. It should not take more than 10 minutes even if you have a 64G and you are backing up the entire device, it should not take more than 30 minutes.

    FYI...The most viewed and the most active thread on this forum. is about slow backups. Unfortunately Apple has not done anything to fix it since March and they have not made any statements that will lead us to believe that they are working on fixing it.
  • 11. Re: iTunes won't sync movies onto iPad
    dd8630 Level 1 Level 1 (0 points)
    Yea I know! I had a look around and found a way to see what apps are making the backup take so long - turns out it's Cinexplayer. Which is a shame, because it's an awesome app. But I got rid of it, and now it backs up in less than a minute. Cool beans.

    And thanks to the guy who linked Handbrake. It looks like a niche software, but it could solve my problems, so I shall have a fiddle.
  • 12. Re: iTunes won't sync movies onto iPad
    MotoBarsteward Level 1 Level 1 (0 points)

    I keep all my videos on an external HDD connected to my TimeCapsule. I have found that if this 'goes to sleep', syncing of movies does not work but no error is given other than a tiny exclamation mark appearing against the movie in the library window. The way to fix this is to try and play one of the movies from your Mac which wakes up the TimeCapsule/external HDD and then the ticked movies will sync.