8 Replies Latest reply: Feb 17, 2012 9:25 AM by bnetts
Dusan Djordjevic Level 1 Level 1 (10 points)
Hi all,

When I start playing music using headset that came with iPhone, it starts playing, but volume is low, regardless of status ov volume slider. When I try to adjust volume using slider or volume buttons, slider is moving up and down but volume is not changing. Only solution for this is to power phone off and on again.

Any idea what might be the problem and how to solve it ?


Mac Book Pro 13", 4gb ram, 250 gb disk, Mac OS X (10.6.4), iPhone 4 32gb
  • 1. Re: Volume problem in iPod on iPhone 4
    Songbird1222 Level 1 Level 1 (0 points)
    I am having a similar problem. If I tap on the next song forward, the volume significantly decreases and stays that way. If I unplug the headphones or AUX cable (in the car) and close the iPod app, then re-open and plug it back in, the volume returns to normal. I have checked all the settings including the volume lock and equalizers. It happens every time I change the song on the iPod controls and not when picking from the song list. I am updating to iOS 4.0.2 hoping it's a software glitch, but if that doesn't solve the problem I guess I'll have to call tech support or take it to the Apple store for help. So frustrating!!
  • 2. Re: Volume problem in iPod on iPhone 4
    Steve Sussman Level 1 Level 1 (55 points)
    Some third party apps that play music in the background (like pandora) created problems with the volume controls. If you suspect this may be the case, make sure you update those music apps to the latest and greatest. Pandora just issued their own fix for that.

    Or it could be something completely different, i'm just spitballing
  • 3. Re: Volume problem in iPod on iPhone 4
    Steve Sussman Level 1 Level 1 (55 points)
    Oh... Also goto Settings and turn OFF SoundCheck. Poor facsimile of ReplayGain. That alone could be causing this.
  • 4. Re: Volume problem in iPod on iPhone 4
    David Enzel Level 1 Level 1 (25 points)
    Songbird1222: I am having the same problem except the volume would drop when I click song back or song forward. If I unplug the earphone and then plug it back in the volume went right back up. I turned off my iPhone and turned it back on and now I cannot duplicate the problem. This is not the first time this has happened. Sound check is off and volume limit is maxed out. This has happened before too. I guess I will watch it and see what happens. When I jiggle the earphone plug there is no change in volume. I really see no evidence that the earphones are the cause.
  • 5. Re: Volume problem in iPod on iPhone 4
    kkel19 Level 1 Level 1 (0 points)
    I am having the exact same problem. Once I get an email notification or text, the volume jumpes back up to normal. But if I hit next track on ipod, it reduces again.
  • 6. Re: Volume problem in iPod on iPhone 4
    chopperinthecar Level 1 Level 1 (0 points)

    same problem here

  • 7. Re: Volume problem in iPod on iPhone 4
    gandhimaster13 Level 1 Level 1 (5 points)

    Yep me too. My phone won't change volume of the alerts if Spotify is open in the background. Also, when phone is first powered on, the volume cannot be changed from a very low level regardless of what the volume is meant to be. I have to open up the music app, play something and then the problem goes away. I've tried a reset, restore, everything.

  • 8. Re: Volume problem in iPod on iPhone 4
    bnetts Level 1 Level 1 (0 points)

    This is obviously a software issue.  I have an iPhone 4 and the same thing is happening to me with monster headsets.  The minute I recieve a notification it returns to normal levels.  This must be associated with the iOS software bug. I hope someone at APPLE gets this corrected in the next firmware.  Also I have checked about the sound check and the various remedies in this post.  I have resorted to the home button press to restore volume.  I have returned several sets of headsets due to this issue and I am now understanding this is phone bourne.