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syncing problems

2844 Views 3 Replies Latest reply: Aug 19, 2010 1:27 PM by planb77 RSS
charliee101 Calculating status...
Currently Being Moderated
Aug 19, 2010 1:09 PM
i downloaded some tv programs from itune store and also a song and when i try to put the tv programs on my ipod it comes up with a message saying "required disk not found" and i wont put the programs on to my ipod but it has put the song on i tried restoring my ipod and itunes but it hasnt worked i need helpp please cam someone help me.
Windows XP
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Aug 19, 2010 1:12 PM (in response to charliee101)
    Hello charliee101,
    And welcome to Apple Discussions!

    Try these steps to resolve the *Required disk cannot be found* error.

    1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager* ), and leave it open for now for later use
    2. Start up iTunes
    3. Next, connect your iPod.
    4. Go to your iPod Settings and select the *Enable disk use* option from under the Summary tab.
    5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
    6. Hit Apply to save changes to the iPod
    7. Quickly switch to the *Device Manager* window and right-click on any item within the window and select *Scan for hardware changes*
    8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.

    B-rock
    13 .3" MacBook (Late 2008) 2.4GHz 4 GB RAM, Mac OS X (10.6.4), Dual 2.5 GHz G5 Power Mac, 32 GB 3rd Gen. iPod Touch, 500 GB Time Capsule
  • planb77 Level 7 Level 7 (32,255 points)
    Currently Being Moderated
    Aug 19, 2010 1:27 PM (in response to charliee101)
    Click the Start menu and then click Run. Then type that first command in step 1 above to bring it up. Or right click on "My Computer" and choose "Manage."

    B-rock
    13 .3" MacBook (Late 2008) 2.4GHz 4 GB RAM, Mac OS X (10.6.4), Dual 2.5 GHz G5 Power Mac, 32 GB 3rd Gen. iPod Touch, 500 GB Time Capsule

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