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Q: error 29 iphone locked in recovery mode

I brought my 32 gs iphone on friday and tried to connect to my lab top (brand new toshiba windows 7)
error 29 and the iphone is permanently stuck with itunes with usb photo on screen tried all the recommended restore and restart procedures.
spoken apple support and then apple specialist support 3hours, have sent files etc and they will forward to their engineers.
I fell like smashing it

iphone 3gs, iPhone OS 3.1.3

Posted on Feb 9, 2010 12:40 AM

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Q: error 29 iphone locked in recovery mode

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  • by MiladAslaner,

    MiladAslaner MiladAslaner Jul 11, 2010 9:05 AM in response to aussi
    Level 1 (25 points)
    Jul 11, 2010 9:05 AM in response to aussi
    Did you check if anti virus and firewall is disabled? I disabled at my sisters computer Kaspersky and Zone Alarm and after it everything worked fine.
  • by Nacho Casas,

    Nacho Casas Nacho Casas Jul 11, 2010 11:20 AM in response to MiladAslaner
    Level 1 (0 points)
    Jul 11, 2010 11:20 AM in response to MiladAslaner
    I did all that but still gives me the same error, thanks for your answer! .. : (
  • by Magdalena Fernandez Prantl,

    Magdalena Fernandez Prantl Magdalena Fernandez Prantl Jul 13, 2010 6:43 AM in response to Nacho Casas
    Level 1 (15 points)
    Jul 13, 2010 6:43 AM in response to Nacho Casas
    Believe me. Having a new phone doesn't guarantee that the battery is good. My Iphone 3GS that I bought in april has been having battery problems since day one. I suggest you runt to whoever sold you the phone and claim the warranty for an exchange.

    Apple, are you listening?!?!?!?!
  • by Nacho Casas,

    Nacho Casas Nacho Casas Jul 13, 2010 12:36 PM in response to Magdalena Fernandez Prantl
    Level 1 (0 points)
    Jul 13, 2010 12:36 PM in response to Magdalena Fernandez Prantl
    iRecovery not fix the error but the iphone out of the loop, I'm from Argentina, and to update the 3gs to ios4, get the same results....

    NOT TO UPGRADE 3GS TO IOS4
  • by AxelvH,

    AxelvH AxelvH Jul 15, 2010 2:18 PM in response to Nacho Casas
    Level 1 (0 points)
    Jul 15, 2010 2:18 PM in response to Nacho Casas
    4.01 did not fix the "error 29" issue... disappointing Apple!!
  • by jjvee,

    jjvee jjvee Jul 15, 2010 4:46 PM in response to AxelvH
    Level 1 (0 points)
    Jul 15, 2010 4:46 PM in response to AxelvH
    I can confirm the above. Error 29 still hit my phone when upgrading to 4.0.1

    I put part of the log in the other error 29 thread, but basically it failed after trying to update the gas gauge, which is indeed to do with the battery.

    Apple, sort this out please. Either let us go back to 3.1.3, or fix the way it checks the battery in the upcoming software update.
  • by va2kgt,

    va2kgt va2kgt Jul 17, 2010 6:09 PM in response to aussi
    Level 1 (0 points)
    Jul 17, 2010 6:09 PM in response to aussi
    I have a 3gs with 4.0 and rebooting every 5 minutes. It seems there may be 3 viable solutions:

    1. Downgrade to 3.1.3 or earlier if you have your SHSH blobs saved.
    2. Replace your battery with an OEM battery.
    3. ...This is the one I'm most interested in...restore your phone to 3.1.3 from a previous backup? Is this possible if you dont have your 3.1.3 SHSH blobs saved? Can I take my phone to a friend who has a 3GS 3.1.3 backup file and restore my phone to his settings?
  • by edgejedi,

    edgejedi edgejedi Jul 18, 2010 9:37 AM in response to mrangelo
    Level 1 (0 points)
    Jul 18, 2010 9:37 AM in response to mrangelo
    Ive tried everything with my bricked 3GS, opening port 80 and 443, new cables, different PCs, clean versions of iTunes, trying the restore at less busy times of the day etc, etc.

    Managed to restore it to factory settings once, but when I then tried to restore the last back up it just bricked up again.

    Has anyone been into an Apple store with a 3GS - what is the outcome please? I know they are readily swapping iphone 4s, but not heard anything about 3GS problems.

    I know I bought into something a little more complicated than the average phone, but I didnt expect to have to turn myself into a computer programmer lololol

    These are some of what look like the errors from the restore attempt details - not sure if anyone can decipher them please?

    2010-07-18 17:10:04.943 [3344:15ac]: iBoot build-style = RELEASE
    2010-07-18 17:10:04.945 [3344:15ac]: AMDeviceIoControl: GetOverlappedResult failed
    2010-07-18 17:10:04.945 [3344:15ac]: AMDeviceIoControl: pipe stall
    2010-07-18 17:10:04.945 [3344:15ac]: USBControlTransfer: error 31, usbd status c0000004
    2010-07-18 17:10:04.946 [3344:15ac]: command device request for 'getenv radio-error' failed: 2008
    2010-07-18 17:10:04.947 [3344:15ac]: radio-error not set
    2010-07-18 17:10:04.976 [3344:15ac]: unable to open device_map.txt: No such file or directory
    2010-07-18 17:10:04.979 [3344:15ac]: <Recovery Mode Device 081B66F0>: production fused device

    -------

    2010-07-18 17:10:11.800 [3344:1388]: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#cc22e328
    2010-07-18 17:10:11.876 [3344:1388]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-07-18 17:10:11.941 [3344:1388]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-07-18 17:10:12.078 [3344:1388]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed
    2010-07-18 17:10:12.105 [3344:1388]: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface

    ------------------------------

    2010-07-18 17:10:12.440 [3344:ca0]: iBoot build-style = RELEASE
    2010-07-18 17:10:12.444 [3344:ca0]: AMDeviceIoControl: GetOverlappedResult failed
    2010-07-18 17:10:12.444 [3344:ca0]: AMDeviceIoControl: pipe stall
    2010-07-18 17:10:12.445 [3344:ca0]: USBControlTransfer: error 31, usbd status c0000004
    2010-07-18 17:10:12.445 [3344:ca0]: command device request for 'getenv radio-error' failed: 2008
    2010-07-18 17:10:12.446 [3344:ca0]: radio-error not set
    2010-07-18 17:10:12.446 [3344:ca0]: <Recovery Mode Device 081B66F0>: operation 44 progress -1
    2010-07-18 17:10:12.446 [3344:ca0]: requested restore behavior: Erase
    2010-07-18 17:10:12.477 [3344:ca0]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
    2010-07-18 17:10:12.525 [3344:ca0]: unable to open device_map.txt: No such file or directory
    2010-07-18 17:10:12.526 [3344:ca0]: <Recovery Mode Device 081B66F0>: production fused device
    2010-07-18 17:10:12.542 [3344:ca0]: interface has 1 endpoints, file pipe = 1

    2010-07-18 17:10:12.542 [3344:ca0]: <Recovery Mode Device 081B66F0>: operation 4 progress -1
    2010-07-18 17:10:12.669 [3344:ca0]: <Recovery Mode Device 081B66F0>: operation 42 progress -1
    2010-07-18 17:10:13.741 [3344:ca0]: <Recovery Mode Device 081B66F0>: operation 5 progress -1
    2010-07-18 17:10:14.659 [3344:ca0]: AMDeviceIoControl: GetOverlappedResult failed
    2010-07-18 17:10:14.660 [3344:ca0]: AMDeviceIoControl: pipe stall
    2010-07-18 17:10:14.660 [3344:ca0]: USBControlTransfer: error 31, usbd status c0000004
    2010-07-18 17:10:14.661 [3344:ca0]: command device request for 'getenv ramdisk-delay' failed: 2008
    2010-07-18 17:10:17.043 [3344:ca0]: <Recovery Mode Device 081B66F0>: operation 6 progress -1
    2010-07-18 17:10:18.056 [3344:ca0]: <Recovery Mode Device 081B66F0>: operation 7 progress -1

    -----------------------------------------------------------

    2010-07-18 17:10:26.623 [3344:1434]: device did not return saved panic log
    2010-07-18 17:10:26.623 [3344:1434]: previous restore failed with exit status 0x100
    2010-07-18 17:10:26.637 [3344:1434]: connected to service com.apple.mobile.restored
    2010-07-18 17:10:26.637 [3344:1434]: using protocol version 12
    2010-07-18 17:10:26.646 [3344:1434]: unable to open device_map.txt: No such file or directory
    2010-07-18 17:10:26.648 [3344:1434]: board config = n88ap
    2010-07-18 17:10:26.754 [3344:1434]: <Restore Device 081FF630>: operation 28 progress -1
    2010-07-18 17:10:40.694 [3344:1434]: previous restore failed: sOTGDevice::start : start finished
    AppleMultitouchN1SPI: detected HBPP. driver will be kept alive

    -----------------------------------------------------

    SR RESTORE PROGRESS: 12%
    ASR RESTORE PROGRESS: 14%
    AppleBCMWLAN::handleIOKitBusyWatchdogTimeout(): Error, no successful firmware download after 60000 ms!! Giving up...
    ASR RESTORE PROGRESS: 16%
    ASR RESTORE PROGRESS: 18%

    ------------------------------------------------------

    entering createsystem_keybag
    attempting to create system key bag on /mnt2
    booted from secure root: give device keybag access to everyone
    entering updategas_gaugesoftware
    gasgauge_swupdate failed: -1
    attempting to dump restore log
    writing log file: /mnt1/restore.log

    ==== end of device restore output ====
    2010-07-18 17:13:38.576 [3344:1434]: AMRAuthInstallDeletePersonalizedBundle
    2010-07-18 17:13:39.478 [3344:1434]: removed personalized bundle
    2010-07-18 17:13:39.478 [3344:1434]: <Restore Device 081FF630>: Restore failed (result = 29)
    2010-07-18 17:13:39.604 [3344:10d0]: iTunes: Restore error 29

    Message was edited by: edgejedi
  • by criddar,

    criddar criddar Jul 21, 2010 10:08 PM in response to aussi
    Level 1 (0 points)
    Jul 21, 2010 10:08 PM in response to aussi
    Me again. After finally getting my iPhone stable after the iOS error 29 BS, I can confirm that updating to 4.01 just re-bricks it. Not sure if I want to endure fixing it again and never ever ever ever update again, or just give Steve MF-ing Jobs and his foray into half-a**ed OS-land more money for an iPhone 4.

    Or... it's tempting to ditch AT&T's bad service and go Android...hmmm...
  • by edgejedi,

    edgejedi edgejedi Jul 22, 2010 2:24 PM in response to Nacho Casas
    Level 1 (0 points)
    Jul 22, 2010 2:24 PM in response to Nacho Casas
    Took my 3GS 32gb with error 29 into my local apple store. Battery failed to hold a charge and stuck in recurring recovery cycle. Genius knew exactly what 29 is. 3 mins later be was pulling out a refurb model to give me an exchange. I now have a refurbed and fully tested phone with 4.0.1 on it. Battery holding great and this version works well for me. Relief!!!! My suggestion is get to your local ape store!!! Ps I tried every suggestion in this thread and none worked fully.
  • by mikepote,

    mikepote mikepote Jul 26, 2010 2:57 PM in response to criddar
    Level 1 (0 points)
    Jul 26, 2010 2:57 PM in response to criddar
    Yup, I had to try 4.0.1, endured endless error 29's and eventually managed to get it to work (I dont know how)...

    It WAS PERFECT, I could actually use the phone again and not have it restart every minute... Then I plugged it into my pc at work which did some syncing behind my back with the old data, aaaaaand hello unusable OS.

    So now I'm stuck back in the Restore - Error 29 - Repeat loop.

    Moral of the story: If you manage to get it working with a clean install, DONT plug it into any of your old iTunes systems, except the one you restored it from.
  • by Magdalena Fernandez Prantl,

    Magdalena Fernandez Prantl Magdalena Fernandez Prantl Jul 27, 2010 10:53 AM in response to aussi
    Level 1 (15 points)
    Jul 27, 2010 10:53 AM in response to aussi
    It's a clear bug that Apple hasn't acknowledged. They released 4.0.1 and they didn't even think of checking the forums to include a fix.. It must be some stupid little number somewhere in the code that keeps a phone reporting inaccurate battery levels rebooting itself. 3.1.2 did something similar sometimes, so they released 3.1.3 in the first place. With 4.0 the bug was reintroduced. Let's only hope they fix it sometime in the near future so we can upgrade… Meanwhile the only other option is replacing under warranty or paying for the repair. Shame on you Apple.
  • by chikachika,

    chikachika chikachika Aug 12, 2010 9:54 PM in response to aussi
    Level 1 (0 points)
    Aug 12, 2010 9:54 PM in response to aussi
    If you've replaced the battery for a 3gs and it gets error 29 and restores every couple of minutes I know the reason! It is most likely that you have bought a 3g battery it will mess your phone up you haft to make sure its the one for 3gs some stores on ebay will say for 3g/3gs when its actually only for 3g.
  • by fixmyphoneplz,

    fixmyphoneplz fixmyphoneplz Aug 15, 2010 12:34 AM in response to aussi
    Level 1 (0 points)
    Aug 15, 2010 12:34 AM in response to aussi
    i havent had this issue myself but i was about to purchase a broken 3gs with the fault from what i can see you should be able to use a program called "umbrella" to boot it out of recovery mode... ive seen alot of mention of using irecovery but i havent been able to use that yet for some reason it wont run but from what i can see i think umbrella will help you all out
  • by Thomas_Moore,

    Thomas_Moore Thomas_Moore Aug 23, 2010 12:09 AM in response to aussi
    Level 1 (0 points)
    Aug 23, 2010 12:09 AM in response to aussi
    I'm having the exact same error..... Iphone 3GS 32 Gig. Never been jailbroken.

    I had OS 4.0.1 and never had any issues... (the phone is over a year old) OS 3 never gave me issues either.

    Ever since I updated to OS 4.0.2 the other day my phone kept restarting every 4 minutes or so.

    went to restore the phone and right at the end I get error 29 iphone cannot be restored.
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