Skip navigation

How to delete double email address's

9998 Views 19 Replies Latest reply: Mar 9, 2014 10:21 PM by mayur.kirpekar RSS
1 2 Previous Next
KiwiAdventure Level 1 Level 1 (5 points)
Currently Being Moderated
Aug 7, 2010 1:00 AM
I changed an email address in my contacts but the old email address and the new email address comes up when using mail. How do you deleted the old email address so it never comes up again on the iPad mail.
Iphone 3g, Mac Mini, MacBook Pro 13", ipad 16, ipad 64
  • TeenTitan Level 4 Level 4 (2,410 points)
    Currently Being Moderated
    Aug 7, 2010 1:16 AM (in response to KiwiAdventure)
    home, settings, "mail, Contacts Calendars"
    then touch the account you want removed, then touch delete account
    xserve, Mac OS X (10.6.3)
  • Arthur Jacks Level 1 Level 1 (65 points)
    Currently Being Moderated
    Aug 7, 2010 2:40 AM (in response to KiwiAdventure)
    Would it be simpler to remove the contact as described above and then add as a new contact with the up to date email information ? There is probably a more elegant way but the above would work.
    Ps I have just been to my contacts on the iPad selected a contact, at the bottom of the page is an edit button, click that and delete, amend or add further information for that particular contact, click done to finish.

    Message was edited by: Arthur Jacks

    Message was edited by: Arthur Jacks
    17" MBP ( late 2009 ), Mac OS X (10.6.4), Photography, motoring, European travel
  • Arthur Jacks Level 1 Level 1 (65 points)
    Currently Being Moderated
    Aug 7, 2010 3:54 AM (in response to KiwiAdventure)
    I have just been to my contacts and deleted a no longer used contact as an experiment, I clicked edit then scrolled right to the bottom of the page, clicked delete contact and back to the top clicked done.
    I opened a new mail page and searched for the deleted contact and it was gone completely.
    It would be worth checking if you have a duplicate entry for your contact in a different group, I have several duplicates in my ' all contact ' selection due to various syncing efforts with iTunes. You maybe deleting the entry in one group but the mail program may be using the contacts from another group.
    If all else fails you could amend the entry on your computer and the resync.
    17" MBP ( late 2009 ), Mac OS X (10.6.4), Photography, motoring, European travel
  • Arthur Jacks Level 1 Level 1 (65 points)
    Currently Being Moderated
    Aug 7, 2010 4:14 AM (in response to KiwiAdventure)
    Sorry can't offer any more suggestions, following your post I went back to my contacts to check if the deleted contact had reappeared but it had not, I would be interested in knowing how you solve this once you have been in touch with Apple, please will you post a follow up on this thread ?
    17" MBP ( late 2009 ), Mac OS X (10.6.4), Photography, motoring, European travel
  • oric1sg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 9, 2010 10:04 PM (in response to KiwiAdventure)
    I'm having the same issue too. Would love to know how to remove those extra/unwanted email addresses from the cache too.

    This issue has nothing to do with the Contact app. If you received an email from someone who is not on your Contact list and when you replied to that person, next time his email address will automatically saved in your iPad memory and I'm trying to get rid of it but can't seems to find a way to do it. For your info, this address does not appear anywhere in my Contact list.

    Let me give an example. If I received an email from test123@xyz.com and I if replied, this email address will be in my iPad memory even though I switches off or soft reset my iPad.

    Now If I have a friend email Thomas@gmail.com in my Contact, and if i go into my email app and pressed "T", test123@xyz.com and Thomas@gmail.com will both appeared under the drop down list. The question is, how can I get test123@xyz.com off my iPad for good?

    I believe KiwiAdventure is having this same issue as me too. Any help would be greatly appreciated. Thanks!
    Windows XP
  • oric1sg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 10, 2010 4:14 AM (in response to KiwiAdventure)
    Thanks for the update, Kiwi
    Windows XP
  • Arthur Jacks Level 1 Level 1 (65 points)
    Currently Being Moderated
    Aug 10, 2010 5:17 AM (in response to KiwiAdventure)
    In the last two weeks I have contacted many companies about obtaining tyres, I emailed, they replied and I replied to their response if you understand what I mean ! not new mails each time, following this thread I thought I would see what happened if in the iPad mail app I typed in the first letter of the relevant companies, none of them came up only my regular contacts starting with that letter.
    I tried two old contact names, I just tried the first letter of their names and up popped their name, I went to my contacts app on the iPad and deleted the two contacts, I then reopened the mail app, again typed in the first letter but this time they were not there.
    I do not understand but just thought it may be of interest.
    17" MBP ( late 2009 ), Mac OS X (10.6.4), Photography, motoring, European travel
  • cliff45U Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 23, 2010 2:48 PM (in response to KiwiAdventure)
    It is really quite easy. Just open mail and go to the Window pull down menu and look for Previous Recipients List. Once that is open you can see all the email addresses that have been cached by the Mail program. Delete which ever ones you want and you'll never see them again!! Let me know if you have any problems.
    macbook pro, Mac OS X (10.6.2)
  • oric1sg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 24, 2010 8:38 AM (in response to cliff45U)
    Thanks Cliff but it didn't work for me

    I open the mail app but where is the "Window pull down menu"? I don't seems to find it.

    Perhaps you can provide some screenshots?
    Windows XP
1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.