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PowerOn Recycling

43571 Views 136 Replies Latest reply: Mar 14, 2014 1:06 PM by jason015 RSS
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mvasilakis13 Level 1 Level 1 (0 points)
Currently Being Moderated
Jul 25, 2010 11:01 AM
Has anyone recycled a Mac using Apples recycle program to get a gift card from Apple?
http://www.apple.com/recycling/computer/

Basically I want to know if they stick with their estimate and give the amount they offer or do they stick it to you once they have the computer in hand.
They are offering:
Apple MacBook Pro Core 2 Duo 2.16 Ghz 15" (T7400) (MA609LL/A)
Estimate provided by PowerON:
$487.62

But do they deliver. I'd hate to find out after they get the computer that they will only pay $300 and then charge me to ship it back or worse yet refuse to ship it back.
2009 MacPro 2x2.26 ATI 4870 6GB RAM, Mac OS X (10.6.2), 650GB Bootcamp Drive 3x1.5 TB jHFS+
  • iVmichael Level 6 Level 6 (13,725 points)
    Currently Being Moderated
    Jul 25, 2010 3:24 PM (in response to mvasilakis13)
    As far as I know they will stick with the estimate provided there's no damage to the machine once they sight it.

    2.4 Ghz 15" 4GB RAM 500GB/7200 Unibody MBP; iPods, iPhones, AppleTV, Mac OS X (10.6.4)
  • mvasilakis Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jul 26, 2010 10:08 AM (in response to iVmichael)
    Thanks. I'll give it a try and see what happens. Supposedly if they change the estimate they will give you the option to get it back at no cost.
    MacPro Nehalem 2.26 + MBP 2.16 2GB RAM, Mac OS X (10.6.2)
  • outputlevel Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jul 26, 2010 1:32 PM (in response to mvasilakis)
    this is a scam. they told me $425 for my comp and then it got there and offered $25! the comp works fine too.

    it also takes them forever to process it and get you your cert. 2-3 weeks.

    scam.
    quad 2.5 ppc, Mac OS X (10.4.7)
  • bzhubetty Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 12, 2010 11:33 AM (in response to mvasilakis13)
    I'm not the only one who were offered $25. What a joke. It's definitely a scam. I have a one year old MacBook Pro Core 2 Duo 2.4 GHz 15" (2008) (T8300) (MB133LL/A). It's fully usable, just a dent and some scratches on the housing. Estimate is $555 and "audited offer" is $25. May be the entire estimate of $555 offer less $25 is based on a used average condition housing.

    Don't waste money on shipping! Don't do it.
    MacBook Pro Core 2 Duo 2.4 GHz 15" (2008) (T8300) (MB133LL/A)
  • bzhubetty Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 12, 2010 12:00 PM (in response to mvasilakis)
    Let me know when you get a $25 offer. It's almost standard.
  • PowerON Level 1 Level 1 (0 points)
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    Aug 12, 2010 1:10 PM (in response to mvasilakis13)
    PowerON Services Inc. was ranked the #1 fastest growing, privately held computer hardware company in America by +Inc. Magazine+ last year. We have been in business for over 16 years and are dedicated to quality customer service and end user satisfaction. Since the beginning of this particular recycling and reuse program an average of 2% of participants have requested their products be returned. Should you request your product be returned, we ship it back to you at no charge. If, during the quoting process, questions are answered accurately, and issues are not found during the audit process, you should be awarded the full amount of the quoted value. If any discrepancies are found, we provide a detailed explanation of the discrepancies, complete with photos if necessary, to assist you in the decision to accept the corrected value. If you have specific questions or concerns regarding the recycling and reuse program, please do not hesitate to give us a call.

    <Edited by Host>
  • tjk Level 7 Level 7 (24,130 points)
    Currently Being Moderated
    Aug 12, 2010 1:06 PM (in response to bzhubetty)
    bzhubetty wrote:
    Don't waste money on shipping!


    Hi b,

    I hate scams as much or more than the next person. However, according to the link in the OP, if the computer is eligible for reuse (as opposed to recycle), PowerOn sends you a prepaid shipping label. And according to the PowerOn post of a few minutes ago, they also pay for return shipping if you want it back.

    So where's the shipping cost?

    And if there is no shipping cost either way, what's the problem?
  • mistahfine Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 17, 2010 6:54 PM (in response to PowerON)
    I'd be curious to know the stats on how often the quotes match up with the actual amount paid out.

    I just sent my computer in and am awaiting my audited quote... I was quoted $425, so we shall see...
    G5 Quad, Mac OS X (10.5.3)
  • Jason Reinstedler Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 19, 2010 12:58 PM (in response to PowerON)
    "If any discrepancies are found, we provide a detailed explanation of the discrepancies, complete with photos if necessary, to assist you in the decision to accept the corrected value."

    I have used PowerOn for three machines so far, all PowerMac G5s... each was quoted a certain amount and I was paid $20 less for each on my Gift Cards with no explanation. They send an email to you advising the product has been audited and that you can review the audit, but when I clicked the link, it provided no such detail and showed that the audit was "accepted". $20 is nothing I'm going to complain about, but if it was more, I would definitely be calling.

    In any case, it would be appreciated if the workflow that PowerOn specifies is actually followed properly (as it has not been for the three quotes I have had with them so far). A fourth machine is on it's way back to them and I'll be interested to see how this one turns out. If it ends up less again, I will be calling because that will be at least $60-80 I have lost during the process with no explanation or audit details so far.

    As for the OP, I wouldn't waste my time if its for a MacBook or MacBook Pro... I would sell that sucker on eBay for cash. I sold an older MacBook Pro 2.5 GHz machine for $1100 when PowerOn quoted me around $500-600 from what I remember. The only reason I'm using them now is to get rid of the machines that have no value/demand on eBay... all of the others end up there and get me significantly more cash than I'm getting with PowerOn.
    I have many..., Mac OS X (10.6.2), ACSP & ACTC - ACSA soon...
  • PowerON Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 24, 2010 10:01 AM (in response to Jason Reinstedler)
    Thank you for posting your concerns. I reviewed your account in detail and cross checked the information with the gift card payment processing center. After reviewing your account, our system shows no deductions and that gift cards were processed for the full amount quoted. Your message is of genuine concern for us, so please contact a customer service representative so that we may work with you to investigate this further.
  • Redgroup Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 24, 2010 6:54 PM (in response to outputlevel)
    I've had very good experience with PowerON when I recycled by MacBook White 2008 (Non-unibody.)

    The quote was around $410. When I sent PowerON my MacBook, it is in great shape - No marks on palm rests, screen's flawless, and the shell has minor scratches on it - I did not use an invisible shield/skin to protect the shell, but I do my best to take care of it. 3 weeks later, I got my gift card in mail at full amount.

    Based on my experience, I don't think it's a scam - You should know whether your computer is in great shape or not. If you can't, there are guidelines on their site to help you decide.

    P.S. I do hope they'll recycle my old iPod and iPhones, as they're just laying around and I don't know how I can recycle it...
  • mistahfine Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 25, 2010 6:24 PM (in response to mvasilakis13)
    FYI - I just received my audited quote and it was for the full amount of $400+. I was very relieved, after reading some of the replies here I fully expected a $25 offer.
    G5 Quad, Mac OS X (10.5.3)
  • PowerON Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 26, 2010 10:06 AM (in response to Redgroup)
    Thank you for the post and for recycling your computer with us! As for your iPod and iPhones, you can responsibly recycle them at this link. http://www.apple.com/recycling/ipod-cell-phone/
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