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Magic Trackpad issue with Windows 7 Boot Camp

35369 Views 20 Replies Latest reply: Nov 18, 2012 6:51 PM by Pascal88 RSS
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danesh Calculating status...
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Aug 25, 2010 9:11 AM
Hi, I just cannot get the the magic trackpad to work with bootcamp in indows 7.

1) is it compatible?

2) I have already updated bootcamp to the latest version, installed driver software. It detected the trackpad once and worked but than on reboot just does not work, and also now cannot detect it. Works fine in Mac OSX. Any help is appreciated.
Windows 7
  • Fortuny Level 7 Level 7 (21,415 points)
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    Aug 25, 2010 8:26 PM (in response to danesh)
    Hi danesh,

    did you follow the instructions described here http://support.apple.com/kb/HT4273

    Regards

    Stefan
    MacPro 2.66 (Late 2006) 8GB X1900XT, Mac OS X (10.6.4), Refurb 27" iMac i7 4GB 1TB iPad Wi-Fi 32GB
  • wclef Calculating status...
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    Aug 28, 2010 5:29 PM (in response to danesh)
    Hello. I have the same issue. I installed the update but when i try to add a new device, windows will detect the tracpad but it will keep saying connecting to device.
    Macbook Pro 13" mid 2009, Mac OS X (10.6.4), 4 Gb Ram
  • simken Calculating status...
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    Aug 29, 2010 2:18 AM (in response to danesh)
    I can get the magic trackpad to work now but when I return to OS X I have to remove the trackpad from the paired devices and reinstall it. Then I have to do the same thing when I go back to Windows, unless I have not removed it from the previous programme. Windows tries to link to the wireless keyboard but never does.

    Any suggestions?
    iMac, Mac OS X (10.6.4), Bootcamp magic trackpad
  • ThanhLcd Calculating status...
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    Sep 3, 2010 10:58 AM (in response to simken)
    I don't have this issue. It works fine in W7 installed with bootcamp 3.1.
    Note that bootcamp config panel in W7 has options to control the gestures.
    iMac 21", Mac OS X (10.6)
  • Montag451 Level 1 Level 1 (5 points)
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    Oct 15, 2010 9:01 PM (in response to ThanhLcd)
    I'm having this same issue. I've updated to Boot Camp 3.1, and Windows 7 detects the trackpad after I press the power button to wake it up. But if I try to connect, it says "Connecting to device..." without changing.

    My bluetooth keyboard works seamless between OS X and Windows 7. I have not tried unpairing the trackpad from OS X and then re-pairing it with Win 7, but if I have to do that every time, it's not really worth it.

    Is there a way to make it simple? Is this an Apple issue or is there something else I can do to get this to work?
    15" Unibody Macbook Pro (Late 2008), Mac OS X (10.6.2)
  • Gary Goldberg Calculating status...
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    Dec 25, 2010 12:50 PM (in response to danesh)
    Same problem here. Mac Pro 1,1 with OS X 10.6.5, Windows 7 fully patched, Boot Camp 3.2, Magic Trackpad. Shows "Connecting to device..." but then stops there. Works fine in OS X.
    2006 Mac Pro 2.66, ATI4870, 30" screen., Mac OS X (10.6.5), Home network, many WinXP and Linux machines.
  • Gary Goldberg Level 1 Level 1 (35 points)
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    Dec 25, 2010 1:03 PM (in response to Gary Goldberg)
    Tried again -- before selecting the trackpad in the Devices list, I richt-clicked on it and hit Properties, then ticked the Mouse drivers checkbox that appeared. It seems to be working now.
    2006 Mac Pro 2.66, ATI1900XT, 30" screen., Mac OS X (10.6.1), Home network, many WinXP and Linux machines.
  • Gary Goldberg Level 1 Level 1 (35 points)
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    Feb 20, 2011 7:41 AM (in response to Gary Goldberg)
    After rebooting, the trackpad is still offline, the mouse CP doesn't appear to have any effect now.

    So I'm still in the boat with the others -- Magic Trackpad not working for me.
    2006 Mac Pro 2.66, ATI4870, 30" screen., Mac OS X (10.6.6), Home network, many WinXP and Linux machines.
  • YoungGold Calculating status...
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    Mar 26, 2011 6:29 PM (in response to danesh)
    i have the same problem also, its very frustrating it just hangs when trying to connect. im using boot camp 3.2 latest version
    Mac Pro 2008 2x 2.8Ghz Intel Xeon, Mac OS X (10.6.6), 10GB Ram
  • capaho Level 4 Level 4 (3,650 points)
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    Apr 11, 2011 6:30 PM (in response to Gary Goldberg)
    I have spent a considerable amount of time dealing with my Magic Trackpad in Windows Vista via Boot Camp. Apple's driver support for this trackpad with Windows in Boot Camp is abysmal. This is the only thing that works for me each time I boot my iMac into Windows Vista:

    1. Connect a wired mouse
    2. Delete the previous trackpad pairing from the Bluetooth configuration panel
    3. Re-pair the trackpad
    4. Make sure the trackpad is enabled for HID service in the Bluetooth panel
    5. Restart Windows

    In a nutshell, each time Windows is started after the trackpad has been used in OS X, the previous Windows pairing needs to be deleted, then it needs to be re-paired, then Windows needs to be restarted, then it works (until the next time).
    iMacs Galore, MBP, Mac mini Server, Mac mini HDMI, Antique ATV, iPadPodtouches, Mac OS X (10.6.4), The more I think, the more I think I shouldn't think more.
  • capaho Level 4 Level 4 (3,650 points)
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    Apr 12, 2011 7:04 AM (in response to capaho)
    1. Connect a wired mouse
    2. Delete the previous trackpad pairing from the Bluetooth configuration panel
    3. Re-pair the trackpad
    4. Make sure the trackpad is enabled for HID service in the Bluetooth panel
    5. Restart Windows


    I should add:

    6. Turn on the trackpad (it doesn't power on automatically after a Windows restart)
    iMacs Galore, MBP, Mac mini Server, Mac mini HDMI, Antique ATV, iPadPodtouches, Mac OS X (10.6.4), The more I think, the more I think I shouldn't think more.
  • nzdalton Calculating status...
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    Apr 30, 2011 11:48 PM (in response to danesh)

    I came across this problem today after buying a Magic Trackpad to replace my dying macbook laptop pad - all of the symptoms above. First I added a USB mac mouse, which at least gave me some control! Then I got a lucky break when the laptop discovered the Trackpad (it did it 1/4 times roughly), I quickly double clicked the icon for the 'wireless mouse' it thought the device was. This kicked off Windows 7 retrieving a driver from the web for the actual device (Magic Trackpad), just the same as the process for adding a Mac USB mouse to the Windows environment. I now have it working fine - although it seems I still have the same problem that inspired me to buy the new pad (left click in Minecraft just keeps going on its own, sometimes stoppable with a second click but destructive in the meantime ;-). May be a Minecraft problem, everything else works fine. Now I have a mouse, a half working pad on the laptop, and a working Magic Trackpad. Recipe for some hardware confusion.

  • Dennis Yuen Calculating status...
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    May 28, 2011 8:10 AM (in response to Gary Goldberg)

    This totally fixes the problem for me! -- right click on the mouse and select properties, check the keyboard/mouse device checkbox and you will hear the device found chime. No more 'forever connecting' problem.

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