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" write access for your iTunes Media folder"

15413 Views 20 Replies Latest reply: Apr 26, 2012 2:17 PM by sarki RSS
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wcarcass Calculating status...
Currently Being Moderated
Aug 29, 2010 10:51 AM
Hello,

My iTunes all of a sudden started to gave me this error when I tried to update my iPhone Apps:

*iTunes couldn't download your purchase*

*You don't have write access for your iTunes Media folder or a folder within it. Change permissions (in the Finder) and then choose Store > Check Available Downloads.*

This is most weird since I haven't done anything to the system nor the iPhone.
I tried to repair permissions, tried CHMOD and then booting from the installation disk and reset password, thrash preferences and the message is always there. Even weirder is the fact that when I connect my iPhone, iTunes ask me about "authorization", if I say AUTHORIZE, it gives me another error saying that it cannot be authorize because of an error, but it does not say what error!

If I deauthorize, I'll loose more than 200 Apps, but if I authorize, even with the correct password, it simply gives me that bloody error.

I do not know what else to do, any ideas?

And yeah... I tried going to the iTunes list, get info and authorize myself, despite being already authorized... by the way I do not have the "apply to the contents within...or something like that, you know what I'm talking about option". My system is 10.5.8. PPC, and I do not see the relevance but the iTunes list is hosted in an external HD.

I'll be more than thankful for any help.
G5, Mac OS X (10.5.8)
  • Jolly Giant Level 7 Level 7 (25,430 points)
    Currently Being Moderated
    Aug 29, 2010 11:14 AM (in response to wcarcass)
    wcarcass wrote:
    I do not know what else to do, any ideas?


    check if you have read & write permissions for your music folder. in finder, right-click on it and +get info+. unlock the little padlock (you may have to enter your admin password) and change the permission settings. next, click on the little gear-shaped icon and +apply to enclosed items+ like so

    Screen shot 2010-06-02 at 6.15.04 PM

    you may also give everyone read & write access.

    the important part is to *apply to enclosed items* !

    And yeah... I tried going to the iTunes list, get info and authorize myself, despite being already authorized... by the way I do not have the "apply to the contents within...or something like that, you know what I'm talking about option". My system is 10.5.8. PPC, and I do not see the relevance but the iTunes list is hosted in an external HD.


    if above don't work, try the same procedure on the folder on the external containing your media files.

    JGG

    27"iMac11,1/2,8GHz/12GB/i715"MBP3,1/2,4GHz/4GBMini3,1/2.26GHz/2GB, Mac OS X (10.6.4), TC 'sim-d' 500 GBAEBSn2x AX (b/g)ATV 40 GBTouch 2G iOS 4iPad wifi 16 GB
  • Diane Wordsmith Level 5 Level 5 (5,990 points)
    Currently Being Moderated
    Aug 29, 2010 7:40 PM (in response to wcarcass)
    If the library file is on an external drive, try this:

    Select the external then right click - get info.
    Go to Sharing & Permissions and select Ignore ownership on this volume.

    Message was edited by: Diane Wordsmith
    MacBook Pro, Mac OS X (10.6.3), iTunes 9, iPod Video (and an old iMac running OS 9)
  • Jolly Giant Level 7 Level 7 (25,430 points)
    Currently Being Moderated
    Aug 30, 2010 2:55 AM (in response to wcarcass)
    try this:

    quit iTunes. move the following file to the desktop: <MacintoshHD>/users/<yourname>/library/preferences/com.apple.iTunes.plist

    fire up iTunes (which will create a new .plist file). if it works now you can trash the plist file you moved to the desktop.

    JGG

    27"iMac11,1/2,8GHz/12GB/i715"MBP3,1/2,4GHz/4GBMini3,1/2.26GHz/2GB, Mac OS X (10.6.4), TC 'sim-d' 500 GBAEBSn2x AX (b/g)ATV 40 GBTouch 2G iOS 4iPad wifi 16 GB
  • Jolly Giant Level 7 Level 7 (25,430 points)
    Currently Being Moderated
    Aug 30, 2010 3:10 AM (in response to wcarcass)
    try this:

    (a) download the [_*Mac OS X 10.5.8 Combo Update*|http://support.apple.com/downloads/Mac_OS_X_10_5_8_ComboUpdate]

    (b) launch *disk utility*, +verify disk+ and +repair permissions+
    (c) reboot into _*safe mode*_
    (d) run the combo
    (e) after running the combo, let the Mac reboot normally and +repair permissions+ again.

    now try to update your apps again.

    any improvement ?

    JGG

    27"iMac11,1/2,8GHz/12GB/i715"MBP3,1/2,4GHz/4GBMini3,1/2.26GHz/2GB, Mac OS X (10.6.4), TC 'sim-d' 500 GBAEBSn2x AX (b/g)ATV 40 GBTouch 2G iOS 4iPad wifi 16 GB
  • Jolly Giant Level 7 Level 7 (25,430 points)
    Currently Being Moderated
    Aug 30, 2010 7:36 AM (in response to wcarcass)
    wcarcass wrote:
    ...and that is a NEGATIVE, sorry but it is not working.


    one last suggestion before i'm running out of them:

    create a new admin user account on your Mac. log into that, launch iTunes and authorize iTunes on the account. try downloading a any old free app.

    same problem ?

    If I deauthorize the computer, then I'll lose 220 Apps in a "physical" way only...right?


    wrong ! you deauthorize the computer, then reauthorize it. you will have lost nothing but would have performed another troubleshooting step.

    that is to say, App Store will "remember" that I bought the Apps and will let me download them again free of charge, right?


    well, other than music or movies, you can redownload purchased apps over and over for free. see _*How to redownload purchased apps from the App Store*_.

    JGG



    edited by the Jolly Green Giant (where Green stands for environmentally friendly)
    27"iMac11,1/2,8GHz/12GB/i715"MBP3,1/2,4GHz/4GBMini3,1/2.26GHz/2GB, Mac OS X (10.6.4), TC 'sim-d' 500 GBAEBSn2x AX (b/g)ATV 40 GBTouch 2G iOS 4iPad wifi 16 GB
  • Jolly Giant Level 7 Level 7 (25,430 points)
    Currently Being Moderated
    Aug 30, 2010 8:16 AM (in response to wcarcass)
    sorry, don't know what else to suggest - short of performing an [_*archive & install*_|http://support.apple.com/kb/ht1545].

    passing the rod to the next user with a brighter idea ...

    good luck !

    JGG

    27"iMac11,1/2,8GHz/12GB/i715"MBP3,1/2,4GHz/4GBMini3,1/2.26GHz/2GB, Mac OS X (10.6.4), TC 'sim-d' 500 GBAEBSn2x AX (b/g)ATV 40 GBTouch 2G iOS 4iPad wifi 16 GB
  • pdpl Calculating status...
    Currently Being Moderated
    Sep 3, 2010 2:11 PM (in response to wcarcass)
    Had the same problem -- following these steps solved it.
    http://support.apple.com/kb/ts1277

    best of luck,
    Paul
    Mac OS X (10.5.8)
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