1 2 3 Previous Next 69 Replies Latest reply: Aug 16, 2012 1:25 PM by ScottayOk
BertC2 Level 1 Level 1 (0 points)
Just installed iTunes 10. Now iTunes won't launch. Never had any problems before. Running intel iMac, OS X 10.6.4. Getting this error:
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Tried reinstalling, then removing, re-downloading and reinstalling. All with the same error.

iMac10,1, Mac OS X (10.6.4)
  • 1. Re: iTunes 10 won't launch - OS X
    ze4life Level 1 Level 1 (0 points)
    Same problem here on a macbook pro mid 2009 on OS X 10.6.4

    also tried removing re downloading and reinstalling but i still get the same error
  • 2. Re: iTunes 10 won't launch - OS X
    Roy B Level 3 Level 3 (570 points)
    <message deleted>

    Message was edited by: Roy B
  • 3. Re: iTunes 10 won't launch - OS X
    Libby Armstrong Level 1 Level 1 (30 points)
    iTunes crashes on launch here as well. Anyplace where I can get the old iTunes?

    Here is my error: ITunes quit unexpectedly while using the Sonix SN9C201 WebCam plug in.

    I dont know what that is, I only have the built in iSight attached. It looks to be a quick time plug in.


    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
  • 4. Re: iTunes 10 won't launch - OS X
    Leddy Mountbatten Level 1 Level 1 (30 points)
    Same deal here - iTunes crashes on launch.

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Application Specific Information:
    abort() called

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x90064ef6 __kill + 10
    1 libSystem.B.dylib 0x90064ee8 kill$UNIX2003 + 32
    2 libSystem.B.dylib 0x900f762d raise + 26
    3 libSystem.B.dylib 0x9010d6e4 abort + 93
    4 libSystem.B.dylib 0x9000ab35 free + 129
    5 ...ple.CoreServices.CarbonCore 0x98a878c1 DisposePtr + 37
    6 com.apple.DesktopVideoOut 0x146016cb DVOClose + 161
    7 ...ple.CoreServices.CarbonCore 0x98ad256c CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
    8 com.apple.DesktopVideoOut 0x146012e4 DVOComponentDispatch + 98
    9 ...ple.CoreServices.CarbonCore 0x98acace5 CallComponentDispatch + 29
    10 ...ple.CoreServices.CarbonCore 0x98acb06e CallComponentClose + 43
    11 ...ple.CoreServices.CarbonCore 0x98acaf97 CloseComponentInternal(ComponentInstanceRecord*) + 101
    12 ...ple.CoreServices.CarbonCore 0x98acaf18 CloseComponent + 46
    13 ...ple.CoreServices.CarbonCore 0x98ac8fd0 OpenAComponent + 493
    14 ...ple.CoreServices.CarbonCore 0x98ace909 OpenComponent + 24
    15 ...ple.CoreServices.CarbonCore 0x98acad92 CallComponent + 171
    16 ...ple.CoreServices.CarbonCore 0x98acace5 CallComponentDispatch + 29
    17 ...ple.CoreServices.CarbonCore 0x98b59021 CallComponentVersion + 37
    18 ...ple.CoreServices.CarbonCore 0x98af9b5c getComponentVersion(RegisteredComponent*) + 213
    19 ...ple.CoreServices.CarbonCore 0x98ac36fa DestroyOlder(RegisteredComponent*, long) + 126
    20 ...ple.CoreServices.CarbonCore 0x98ac31d8 RegisterComponentResourcePtr + 709
    21 ...ple.CoreServices.CarbonCore 0x98ac27e8 registerSystemComponents + 287
    22 ...ple.CoreServices.CarbonCore 0x98ac25ed FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
    23 ...ple.CoreServices.CarbonCore 0x98ac2580 FindNextComponent + 61
    24 com.apple.QuickTime 0x96a203ad EnterMovies_priv + 411
    25 com.apple.QuickTime 0x96a1fece EnterMovies + 16
    26 com.apple.iTunes 0x0000c009 0x1000 + 45065
    27 com.apple.iTunes 0x0000bded 0x1000 + 44525
    28 com.apple.iTunes 0x00004027 0x1000 + 12327
    29 com.apple.iTunes 0x00002fb6 0x1000 + 8118

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x9002a942 kevent + 10
    1 libSystem.B.dylib 0x9002b05c dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x9002a519 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x9002a2be dispatch_workerthread2 + 240
    4 libSystem.B.dylib 0x90029d41 pthreadwqthread + 390
    5 libSystem.B.dylib 0x90029b86 start_wqthread + 30

    Thread 2:
    0 libSystem.B.dylib 0x900299d2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x90029f68 pthreadwqthread + 941
    2 libSystem.B.dylib 0x90029b86 start_wqthread + 30

    Thread 3:
    0 com.apple.CoreFP 0x133f0a8a YlCJ3lg + 4025930
    1 com.apple.CoreFP 0x13436988 X46O5IeS + 3000
    2 com.apple.iTunes 0x00874549 0x1000 + 8861001
    3 com.apple.iTunes 0x00897bbf 0x1000 + 9006015
    4 com.apple.iTunes 0x0089948c 0x1000 + 9012364
    5 com.apple.iTunes 0x0000888f 0x1000 + 30863
    6 com.apple.iTunes 0x00008728 0x1000 + 30504
    7 libSystem.B.dylib 0x9003181d pthreadstart + 345
    8 libSystem.B.dylib 0x900316a2 thread_start + 34

    Thread 4:
    0 libSystem.B.dylib 0x900040fa machmsgtrap + 10
    1 libSystem.B.dylib 0x90004867 mach_msg + 68
    2 com.apple.CoreFoundation 0x92f68faf __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x92f68094 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x92f6dfd4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000b379 0x1000 + 41849
    6 libSystem.B.dylib 0x9003181d pthreadstart + 345
    7 libSystem.B.dylib 0x900316a2 thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x9010d693 ecx: 0xbffff21c edx: 0x90064ef6
    edi: 0x01119000 esi: 0x00000002 ebp: 0xbffff238 esp: 0xbffff21c
    ss: 0x0000001f efl: 0x00000282 eip: 0x90064ef6 cs: 0x00000007
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x017a3000
  • 5. Re: iTunes 10 won't launch - OS X
    maikerukun Level 1 Level 1 (0 points)
    i'm getting the same thing...here is my crash log:


    Process: iTunes [1477]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 10.0 (10.0)
    Build Info: iTunes-10006701~1
    Code Type: X86 (Native)
    Parent Process: launchd [147]

    Date/Time: 2010-09-01 21:54:44.368 -0700
    OS Version: Mac OS X 10.6.4 (10F569)
    Report Version: 6

    Interval Since Last Report: 4293 sec
    Crashes Since Last Report: 27
    Per-App Interval Since Last Report: 53 sec
    Per-App Crashes Since Last Report: 26
    Anonymous UUID: 6B514863-2DD8-4D6E-843B-503A60162241

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Application Specific Information:
    abort() called

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x992eeef6 __kill + 10
    1 libSystem.B.dylib 0x992eeee8 kill$UNIX2003 + 32
    2 libSystem.B.dylib 0x9938162d raise + 26
    3 libSystem.B.dylib 0x993976e4 abort + 93
    4 libSystem.B.dylib 0x99294b35 free + 129
    5 ...ple.CoreServices.CarbonCore 0x942248c1 DisposePtr + 37
    6 com.apple.DesktopVideoOut 0x1383865d DVOClose + 160
    7 ...ple.CoreServices.CarbonCore 0x9426f56c CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
    8 com.apple.DesktopVideoOut 0x138382b8 DVOComponentDispatch + 98
    9 ...ple.CoreServices.CarbonCore 0x94267ce5 CallComponentDispatch + 29
    10 ...ple.CoreServices.CarbonCore 0x9426806e CallComponentClose + 43
    11 ...ple.CoreServices.CarbonCore 0x94267f97 CloseComponentInternal(ComponentInstanceRecord*) + 101
    12 ...ple.CoreServices.CarbonCore 0x94267f18 CloseComponent + 46
    13 ...ple.CoreServices.CarbonCore 0x94265fd0 OpenAComponent + 493
    14 ...ple.CoreServices.CarbonCore 0x9426b909 OpenComponent + 24
    15 ...ple.CoreServices.CarbonCore 0x94267d92 CallComponent + 171
    16 ...ple.CoreServices.CarbonCore 0x94267ce5 CallComponentDispatch + 29
    17 ...ple.CoreServices.CarbonCore 0x942f6021 CallComponentVersion + 37
    18 ...ple.CoreServices.CarbonCore 0x94296b5c getComponentVersion(RegisteredComponent*) + 213
    19 ...ple.CoreServices.CarbonCore 0x942606fa DestroyOlder(RegisteredComponent*, long) + 126
    20 ...ple.CoreServices.CarbonCore 0x942601d8 RegisterComponentResourcePtr + 709
    21 ...ple.CoreServices.CarbonCore 0x9425f7bd registerSystemComponents + 244
    22 ...ple.CoreServices.CarbonCore 0x9425f5ed FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
    23 ...ple.CoreServices.CarbonCore 0x9425f580 FindNextComponent + 61
    24 com.apple.QuickTime 0x94ad63ad EnterMovies_priv + 411
    25 com.apple.QuickTime 0x94ad5ece EnterMovies + 16
    26 com.apple.iTunes 0x0000c009 0x1000 + 45065
    27 com.apple.iTunes 0x0000bded 0x1000 + 44525
    28 com.apple.iTunes 0x00004027 0x1000 + 12327
    29 com.apple.iTunes 0x00002fb6 0x1000 + 8118

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x992b4942 kevent + 10
    1 libSystem.B.dylib 0x992b505c dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x992b4519 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x992b42be dispatch_workerthread2 + 240
    4 libSystem.B.dylib 0x992b3d41 pthreadwqthread + 390
    5 libSystem.B.dylib 0x992b3b86 start_wqthread + 30

    Thread 2:
    0 libSystem.B.dylib 0x992b39d2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x992b3f68 pthreadwqthread + 941
    2 libSystem.B.dylib 0x992b3b86 start_wqthread + 30

    Thread 3:
    0 com.apple.CoreFP 0x12bf0b32 YlCJ3lg + 4026098
    1 com.apple.CoreFP 0x12c36988 X46O5IeS + 3000
    2 com.apple.iTunes 0x00874549 0x1000 + 8861001
    3 com.apple.iTunes 0x00897bbf 0x1000 + 9006015
    4 com.apple.iTunes 0x0089948c 0x1000 + 9012364
    5 com.apple.iTunes 0x0000888f 0x1000 + 30863
    6 com.apple.iTunes 0x00008728 0x1000 + 30504
    7 libSystem.B.dylib 0x992bb81d pthreadstart + 345
    8 libSystem.B.dylib 0x992bb6a2 thread_start + 34

    Thread 4:
    0 libSystem.B.dylib 0x9928e0fa machmsgtrap + 10
    1 libSystem.B.dylib 0x9928e867 mach_msg + 68
    2 com.apple.CoreFoundation 0x90c78faf __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x90c78094 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x90c7dfd4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000b379 0x1000 + 41849
    6 libSystem.B.dylib 0x992bb81d pthreadstart + 345
    7 libSystem.B.dylib 0x992bb6a2 thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x99397693 ecx: 0xbffff0ec edx: 0x992eeef6
    edi: 0x01119000 esi: 0x00000002 ebp: 0xbffff108 esp: 0xbffff0ec
    ss: 0x0000001f efl: 0x00000286 eip: 0x992eeef6 cs: 0x00000007
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x017fb000

    I don't know what to do

    Message was edited by: maikerukun
  • 6. Re: iTunes 10 won't launch - OS X
    dougsprowls Level 1 Level 1 (0 points)
    Same thing here.

    Should I email my error code somewhere?
  • 7. Re: iTunes 10 won't launch - OS X
    Leddy Mountbatten Level 1 Level 1 (30 points)
    Managed to launch using Terminal with the following messages:

    iTunes(422,0xa0012500) malloc: * error for object 0x14384980: pointer being freed was not allocated
    * set a breakpoint in mallocerrorbreak to debug
    iTunes(422,0xa0012500) malloc: * error for object 0x14385080: pointer being freed was not allocated
    * set a breakpoint in mallocerrorbreak to debug
    iTunes(422,0xa0012500) malloc: * error for object 0x14384c00: pointer being freed was not allocated
    * set a breakpoint in mallocerrorbreak to debug
    iTunes(422,0xa0012500) malloc: * error for object 0x14384eb0: pointer being freed was not allocated
    * set a breakpoint in mallocerrorbreak to debug
    objc[422]: Class RPOpenGLView is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
    objc[422]: Class RPTimecodeOverlay is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
    objc[422]: Class RPRemote is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
    objc[422]: Class RPRemoteBridge is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
    objc[422]: Class RPTexture is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
    objc[422]: Class RPPauseOverlay is implemented in both /Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatTheaterPre view and /System/Library/QuickTime/iChatTheaterPreview.component/Contents/MacOS/iChatThe aterPreview. One of the two will be used. Which one is undefined.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
    getComponentVersion could not resolve this component alias.
    getComponentVersion failed.
  • 8. Re: iTunes 10 won't launch - OS X
    applebeee Level 1 Level 1 (0 points)
    same here ... crashes after tired serveral times restart Mac, reinstall by the install-file .... no iTunes 10.
  • 9. Re: iTunes 10 won't launch - OS X
    Roy B Level 3 Level 3 (570 points)
    Hello all,

    If you open iTunes in Safe mode (hold down Command and Option while opening iTunes), does it still crash?
  • 10. Re: iTunes 10 won't launch - OS X
    GreenDay0202 Level 1 Level 1 (15 points)
    Just updated and I'm having the same problem. Just curious if you guys are running OS X in 64-bit mode?
  • 11. Re: iTunes 10 won't launch - OS X
    applebeee Level 1 Level 1 (0 points)
    jes, crashes also in save mode
  • 12. Re: iTunes 10 won't launch - OS X
    maikerukun Level 1 Level 1 (0 points)
    Yes...OSX is running in 64-bit mode
  • 13. Re: iTunes 10 won't launch - OS X
    GreenDay0202 Level 1 Level 1 (15 points)
    Guess that wasn't the problem just booted in 32 bit still didn't open.
  • 14. Re: iTunes 10 won't launch - OS X
    Hi-Fly Level 1 Level 1 (0 points)
    Same problem here.
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